Indeed

I'm a small mental health private practice and opened up earlier this year. I set up an account with indeed and it was working for the first two to three months until suddenly they disabled my account, completely out of nowhere. They seem to be targeting small businesses that can't afford to spend lots of money on their site. I did try the sponsor job one time, and it was trash. All the candidates I got and that they were asking me to pay for we're so irrelevant to the job posting that I had up that it was ridiculous to ask me to pay for such a stupid service. So all the job postings that I posted afterwards we're definitely not sponsored, and now I'm so glad I didn't give them any of my hard earned money! And don't even waste your time trying to appeal, they don't even look at it and within a day they'll send you back an email stating that decision is permanent but they still won't give a reason as to why. The site is trash now, it used to be good but it's totally trash now. Don't waste your time, go to better job posting boards like LinkedIn. All indeed does is scrape other job boards & websites anyway, so when you post on the other job boards your job will likely still end up on indeed without you having to deal with indeed directly. They are absolutely terrible, don't do it. Run!

We are a nation wide company that is in business for more than 30 years. Our account was suspended and we were told they do not allow MLM ads. Theproblem with their answer is the fract we are NOT a MLM. We actually hire emplyees, telemarketers and sales people. No one in indeed will listen.

I had two company accounts disabled, did not do anything wrong in my eyes. The must have some ridiculous algorithms working in the background. Difficult to reach them to clarify.

Most websites authenticate email addresses used to leave reviews of companies. Most websites will send a code to the email address provided to authenticate that the email address is valid before allowing a review to be posted. INDEED DOES NOT. Never take any review as credible when researching a company. You will be scammed with illegitimate reviews that were never authorized. BEWARE!

Before the Christmas period I put up several jobs for the company I work for. Every job I put up was taken down and I can no longer even post jobs! I have sent multiple email's without response and I need this issue fixed asap but I am unable to do so as there is no live chat or telecom center.

Update:
After talking to staff from indeed I now understand why my account was suspended but what bothered me in the first place is that I was given no notice, No email or anything from indeed saying your account was suspended for such and such, I do appreciate the customer service I received via email and I now understand that I was in the wrong.
Thank you Dorit.

I got emails from an *******@outlook.com and they began using poor punctuation and spelling and asking for money and for me to do things for them they also asked me for my full name and address so they can send me a money order to compete these tasks I automatically geeky eerie and gave my previous address just to see what was going to be said and like I thought it was a big time scam my advice is go not upload your resume to indeed jobs website

I questioned the terms of service contract I had to agree too. (Section 9c). This is the email I received back from my sales rep:
You're not in any binding contract! This is the slides that we have to pitch and I have
Never had a client sign this and ever pay more. If it is more than 10% on the initial hire then you can have this email
And pitch slideshow showing what you were told... If you need more than that, there is nothing that I can do. I don't
Do business this way and I wouldn't be working for a company that didn't have principles and honor what we say!

I tried posting a job from my account and I am now disabled to post any job and I don't even know why! I tried to appeal that and still my issue is not solved. I work for a recruiting company and I need to post jobs but I can't and I don't even know why! FYI I'm still new to this platform how would I know the reason behind it. And logically if I knew I wouldn't do it.!

I completely disappointed that Indeed has willingly taken my money for all previous posts, but then randomly disabled my employer account with no reasoning and of course I cannot get a response back.

No comment
Indeed has been the highest return on investment. It attracts a lot of potential candidates and its advertising model is works perfect for businesses of all sizes.

I had 14 applications. Arranged 7 interviews and all but one cancelled at the last minute. The 1 guy who attended interviews lied so much on his CV he could not answer questions

Just as I was about to interview my applicants, they disabled my account without giving a reason. How unprofessional. Makes my company looks bad for disappearing on the candidates (because we can no longer reach them) and throws away all the work they've put into their applications which is a terrible/disrespectful thing to do. They mentioned low quality standards for listings as potential reasons, well this is another type of low standard. Just horrid.

Don't pay, even employers who've paid for their services get this type of treatment.

Edit:
I do understand that as I am using Indeed's platform that Indeed would reserve the right to make decisions on my account. However, I feel that there is a certain level of social responsibility involved in making these decisions when a company such as Indeed reaches a certain size and becomes a platform that many prospective employers and employees rely on for their living/livelihood. I also feel a quite blindsided/treated unfairly in regards to how this matter was handled and it puts to waste a lot of the work the candidates and my company have put into this endeavour, not only making them feel ignored/perhaps even inadequate but making me look bad as a firm for being unprofessional/unable to reach them.

It would have made more sense if they had concerns about the listing to give us a chance to make the changes rather than say that they allowed 3 appeals through their system without even telling us (and I basically sent the same message 3 times thinking it might not have gone through) and just close off the account. It's simply lazy and negligent.

Virtually ZERO customer service. Impossible to reach anyone.
Website is painfully slow. Our account is disabled for more than 30 hours, not even one person there to help. Worst job portal.

I'm quite sure that either there is problem with your search engine, or it is intended behavior to just maximize profit - i. E. just generate clicks even though the search may not be relevant at all.

If you are a employer, BEWARE! I set a daily limit of $15 per day for my ad, but was charged as much as $35 per day ($142 total), only got 3 candidates, none of which where nearly qualified. TOTAL WASTE OF TIME AND MONEY! I ran the same ad on Craigslist, and got multiple qualified applicants. Thought INDEED would produce better results, disappointed and will never use them again.
UPDATE! Indeed contacted me and we right away, and they were very helpful, and we reached a settlement that I am Happy with!

No one is serious about the position. I get a bunch of no shows, and welfare-dependent applicants who just need to have "proof" they are looking for a job.

My company has been doing business with Indeed since 2018. They were a smaller company and had great customer service. There was an incident where we were overcharged by about $900 and were issued a refund quickly and with an apology. Since then we were noticing changes within the company and used Indeed only as needed for immediate hiring (via resume search option). Just recently I logged in to access their free job posting option and it was flagged immediately. I then attempted to subscribe to the resume search option and was unable to submit payment. Eventually after trying to find out what was going on I came across a page that notified me that my account had been deactivated and had not receive notice or a reason for this. There was no way to appeal as others have here have mentioned. I have attempted to reach Indeed three separate times to resolve the issue and they have completely ignored me. As a small business owner I cannot afford to wait around until I receive a response. Every day that passes we are missing opportunities to find candidates and are very close to switching to Ziprecruiter or another hiring platform with reliable customer service. Your lack of professionalism and commitment to fixing this well documented problem is absolutely appalling! I am more than happy to speak to customer service though you don't even have a phone number to call. I sincerely hope to hear back from your staff as it seems we are close to done with Indeed for good.

I am a small freelance recruiter who relies on job boards like Indeed. I am continuously running into indeed disabling my account. Does anyone have any advice for me?

Account on hold yet again. Jumped through so many hoops to get Account unlocked but no nothing works. Sent a copy of our business bank statement to be told its a public document. Total joke

Indeed.com paves the way for agencies seeking to gain information from the highly vulnerable public. This site is crap, very scam friendly! I was eagerly looking for a job like most Of the U. S unemployed population. Came across an office assistant position which later turned into a '"work from home " job. I Was emailed and asked to set up a yahoo messenger ap to conduct an online "interview" which was just used to gain personal info. BE WEARY OF THESE SITES, DO NOT FALL PREY TO THESE SCAM ARTISTS!'

There are so many fake jobs on this site that is unbelievable. I'm starting to believe that indeed accepts any company, including the fake ones, to post a job as long as they pay. One recruiter started asking me about sensitive information, that I refused to disclose. To make matters worse, I never filled out an application for this company. She wanted me to verify items on my credit report as If I was applying for a loan or something. She then proceeded to ask me if I had money for equipment. I instantly knew this was a scam. This happens frequently on indeed and I am starting not to find this site credible. When I ask the recruiters for job id's, they stop all communication. As far as the few legitimate jobs, it seems like the moment you apply, you immediately get a rejection letter saying the listing expired or the company chose not to move forward and you were not selected. It's the same automated response. It doesn't even seem like they view your resume. So, if you are serious about obtaining employment, please look elsewhere. Look into career fairs or something where you can interact with real companies and recruiters. Don't waste your time with this site. I obtained employment the moment I decided to stop using this site.

RUN FROM THIS COMPANY IF YOU ARE AN EMPLOYER LOOKING TO HIRE. THEY HAVE WASTED A MOUNTAIN OF MY TIME! I have dealt with INDEED for several years. 1st couple of years were fine - but the company has changed so many moving parts from posting a job, sponsoring a job, not dealing with glitches in their system, gathering and replaces resumes by duplication, sending applicants over the weekend so sponsored time runs out before you can review them, charging you for them anyway, rejected applicants are allowed to submit resumes for different jobs to the same company(why!) If I rejected someone that means I would not hire them. They charge for applicants that don't complete the assessments(why?), that is part of the application process! I will never do business with this company again. Hiring someone to work in a small company is serious business. We are looking for longevity and growth. Working through INDEED is like playing Russian Roulette and then you get to pay for it too!

I have had an employer account for last 4 years, and finally tried to place an ad for hiring. Everything was entered in, set up the ad and entered credit card. Received email to tell me that my account was on hold pending verification and I needed to provide one form of documentation. I submitted Certificate of Insurance, which I was told could have been forged and not accepted. Send in another form of documentation. I sent in CRA gst statement, was told it didn't contain address. (It did). Followed up with Home Depot Account statement and WCB, all of which are current, contain the date, address and company name. Just received another email telling me I need more specialized help, and a link to the Help section questions. This has been 10 wasted days of trying to appease the Indeed gods, who obviously do not review the documents they request. My biggest concern now, is the sheer amount of information this "company" now has of mine. As a side note- Kijiji ended up bringing in over 50 resumes for far less.