Indeed

I've been using indeed for the day I paid for it... everything went great started to build our remote team as I was instructed by my executive... I got 7 viable employees already and the suddenly they disable the account, no reason, nothing... I was sticking to the rules... I've checked everything please help indeed love your platform can I use it please.

With no warning our account has been disabled. After 7 years, thousands of pounds a month advertising via Indeed in the UK and USA and our account is shut down with no reason. Its been 4 days- no update, no reasoning? We have now lost money, had to push back a new campaign launch due to NO candidates and had to pause a separate Geo campaign we have running jointly with Glassdoor/Indeed. (More fool us). No one seems to be able to help us? Terrible service. Do your research.

I opened a business account and it was been disabled. This was very disturbing to me. I left a negative review on sitejabber after I sent an email to Indeed. I did not really give them sufficient time to respond as I was upset. They did reply to my complaint and my original email within hours and the account was re-enabled first thing the following morning. They explained that sometimes it takes longer to verify new business etc. (which I understand and have no issue with) and until then they disable the account. Maybe that explanation initially would have prevented me getting so bothered by having my account "disabled" before it ever even went live. However, the fact that it was resolved in such a quick manner leads me to retract my initial review and give them 5 stars. I have also had 12 candidates interested in the position that was posted. Several interviews this week. I highly recommend Indeed!

We are using Indeed for more than 2 years and all of a sudden our account got disabled. Tried reaching Indeed POC via various channels, but they are not even bothered to solve our issues while our business is on stake. May be since they are a well grown company, so they dont even care for the customer support that they are required to provide. Really disappointed with Indeed.

We had a very favorable response recently for two vacancies at our hospital; i was surprised at the response rate and particularly enjoyed some of the applicant tracking features Indeed offers. It's a cost effective and easy to use site that I'd recommend (and have recommended) to others in the HR field.

I paid for an add on indeed. They suspended my account while I was interviewing candidates. I have been unable to get in touch with anyone about it. All I get is an automatic response saying they can cancel accounts for any reason without explanation. Indeed was full of scams when I was a job seeker, now they are a scam when I'm trying to hire people. My advice is do yourself a favor and go somewhere else.

My overall experience with Indeed has been absolutely wonderful! I have had a huge selection of qualified candidates apply for my job postings. All resumes' are formatted in an easy to read way and it is very easy to manage the candidates and the posting.

Logged onto my indeed account today to find my account has been suspended. No explanation other than standards not met but no ad posted recently is any different to earlier ones. Not helpful at all when trying to get a start up iff the ground!

We have had hundreds of applicants but NONE of them with any experience that we are asking for in the ad. Its crazy what are we paying for? 18 /21 year old saying they have 16 years of experience how?
Cashiers, car park attendants, fitness trainers, and many more applying for jobs that require 3-5 years of qualified experience in the field yet we have to pay for each click of what. Indeed has done NOTHING but send us unqualified applicants just a total waste of time money and effort.

I thought it was a scam email which told me Account Disabled as one of the jobs you have posted to Indeed was deemed not consistent with Indeed's quality standards. But no, it was not a scam, I have just tried to post a job and found my account has Indeed been Disabled. I can only assume Indeed are using a faulty algorithm because there is no way my advert fails to meet their quality standards. I have posted around 14 very simple ads on Indeed over the last 3 years all almost identical consisting of just two short sentences. The last job was posted for almost two weeks. Why just after I closed the job am I told my account has been disabled? If there is an issue, why not send me an email to explain the problem. This is a total error by Indeed and reflects very badly on their business model by turning away customers for no valid reason. Also, why have all the contact number for Indeed been disabled. It would be so simple to sort this out if we could speak to someone.

Rather than researching jobs on multiple sites, job-seekers now have a convenient, reliable source for a wide and diverse array of job listings. Although the site could have more detailed filter options, it is a significant time-saver in the job hunt.

While indeed did supply several applicants they often supplied out of area applicants sometimes even ones that were out-of-state it became annoying.
It's better to go through a few qualified applicants then hundreds of disqualified or unavailable because of distance applicants...

They disable your account if you don't pay them to boost your job post. Not a good site anymore. It used to be a great site to post, but now if you refuse to pay, your account is magically now against their terms and you get suspended. Do not waste any money on indeed, they will bully you into submission!

I didn't even get to post a job. They wanted my business origination papers, my phone number. I feel like they took all of my information and ran.

Account has been disabled with no reason. Terrible that people applied for a job I have available and will now not hear back. No investigation and no reason was given but automated emails back saying within 2 seconds of an appeal. How horrible for people to spend time applying for a job and you disable an account for an employer with no reason or a chance to resolve issues.
We are a small business who have already hired one person from indeed in the last few weeks so are very disappointed that we are now going to leave many potential candidates in confusion. Terrible service and lack of response is appalling

I posted a job as an employer and 2 days later the job was taken down any my account was disabled - completely out of the blue! How am I supposed to rely on Indeed to help me find a person for a time sensitive position if I can't trust that my posting will remain live! Who knows how many days they've cost me in my search.

I posted an 220 Insurance Agent position with Indeed and spent well over $300 in less than 1 month as I stopped the service. The majority of the Candidates that were sent to me were not even remotely qualified. As a matter of fact examples of candidates included, Math Teacher, blank resumes, tax prepares, after care workers... All at my expense. Their explanation is that I pay per "click" on my add whether qualified or not. This could mean that they have their own people sitting in the office clicking away while I pay for it. This is a TOTAL SCAM! Do not use indeed if you work hard for the money being used to pay for this service.

Indeed disabled my account after about a week and two job openings posted with no reason as to why.
We are a small business operating in healthcare, our website was provided to identify ourselves and we still got disabled. I'd say it is the worst service and the worst job posting website I've encountered in my management career. They should just close now.

As many MANY people, my account was suspended without giving me any explanation or feedback, so I tried creating another account, but same result. This is none sense, we are trying to hire for a legitimate position, we are a legitimate company, with a website, physical address, we are real, and we're getting suspended. The craziest thing? Well, we have 3 offices in the city but this new one is the only one having issues with indeed

After years using indeed and spending many thousands of pounds with them our account was disable without any notice. As a small recruitment agency this is incredibly hurtful as it means we can't supply our clients on the timelines agreed and without previous notice for a contingency plan. What is utmost disgusting is that when asking for a reason after several emails and phone calls, all we have been told is that the decision is final (We tried appealing) and that it's because we have been reported for charging employees which is FALSE. We have asked for proof of this and been denied it, this should be unlawful and it is defamation for anyone to accuse a company of something so serious and not provide proof, Indeed should be requesting proof from any people that reports an account before taking any action as you don't know if they are angry candidates taking it out on the recruiters!

As an employer who posted a position on the site I was totally dissatisfied. We received no candidate that even remotely matched the job description listed. When I asked to have the account deleted, I was told they will only "deactivate" the account, which essentially continues to store my company information and our credit card details. When I requested to escalate the complaint I was told told to have my lawyer write a letter and was given an address in Austin to do so.

Stay away, there is no integrity here.

THey recycle the same jobs over and over, they scrape jobs from other websites and then turn around to charge employers for jobs you would have seen and applied to for free on their sites in the first place. Never got a job offer or consulting engagement from this site. Utter rubbish! Why do sites like these even stay around?! There should be a mechanism to democratize the internet and we can all vote down useless sites like these!

My employer account was disabled without an explanation whatsoever. I diligently review every application and follow the rules of the site being the HR of our company. The applications is close to 200 for just 1 job post and i reviewed them all. Now I don't have access.

We created jobs with indeed, and they disabled it. We showed proof of phone bill and also our documents to show that we are a legit company. They responded by saying that "my request may require further specialized attention" and to check with the Help Center. They're never transparent about what is needed, nor do they actually communicate with you. Instead a standard email is sent and you have to call them and be on hold for 30min or longer just for them to tell you that they will send over your concern to the search quality team (who will get to it when they feel like it). Indeed takes way too much money for the service they provide. I would expect your account to be disabled and to have no one contact you after to clearly lay out what is needed. Horrible service and a decent competitor needs to be out there to take them out.