Indeed

I just received this email after appealing indeed account disable decision. This is ridiculous as Indeed was not going to give any guidance on what we did that makes our account unsuitable for them.

Indeed Search Quality (Indeed for Employers)

Oct 18,2022, 2:59 AM CDT

Thank you for contacting Indeed. We have reviewed your account and have found it to be unsuitable for Indeed.

For your reference, we have linked Indeed's Terms of Service and Job Posting Guidelines.

Please note that your account currently is not accruing costs and this is a final decision. No further action is required on your part. No additional details regarding this decision will be provided. We apologize for any inconvenience this may cause.

Thank you,
Indeed

Indeed was able to resolve the issue. One of the accounts has been re-activated, the second should also be soon, I sent the required document today.

The issue seems to be the lack of clarity and feedback received, when they initially vet documents to approve an account. The message received in response offers no clarity on what the issue was with the document submitted.

The way to sort this out appears to be contacting them on here or via Facebook chat. Thank indeed in happy with the outcome.

I am a small business, I was looking to hire 2 apprentices. Indeed disabled my account. They gave me a chance to appeal and then sent me a standard email about me being a pyramid scheme.

I set up a different account, with a different apprentice role. They disabled my account with the same standard email about being a pyramid scheme. The second time I sent more information and broke down my business. They still rejected it.

This has wasted much time, but what's worse is they never investigated anything.

I recently got disabled from using Indeed for a new account I opened, sent all appeals and original documents they asked for, yet their trust team kept saying they couldn't verify my document. I'm so angry and frustrated with the back & forth and I hope this issue is resolved because I need to hire candidates ASAP! Indeed please do the needful!

You have disabled my account with no reason. I'm happy to resolve the issue, not given me the option. I rely on indeed - please re unable my account ASAP

Ive paid £500+ in advertising

I was told the below:

Thank you for your time and patience while we reviewed your Indeed account.

After further review, the decision has been made that your job postings cannot be shown on Indeed. For your reference, please see Indeed's terms of service(https://www.indeed.co.uk/legal?hl=en&redirect=true#tos) and our Job Posting Best Practices.

No further action is required on your part. No additional details regarding this decision have been provided. I apologise for any inconvenience this may have caused.

Best regards,

I have had 14 people apply for the Writer position for my startup company. I've also had several apply for the Web Designer position for the company. For the Writer position, I have emailed five candidates telling them I am interested in interviewing them. However, because Indeed has disabled my account, four of the five candidates I have emailed for an interview offer most likely did not receive my reply and are anxious about whether they would get one. What a shame! I've already planned their interviews! It's a good thing one of the five candidates got my reply just in time before I got locked out and responded with her confirmation.

As many others have already stated, we've been a paid user of Indeed for some time. Suddenly, our account is suspended and no reason given as to why. Asked why and they tell us it's been reviewed and no further action or appeal may be taken. Yet they took our money at the beginning of the month like clockwork! I suppose they make a good bit of extra profit charging you for a month then canceling you with no reason. What a crappy level of customer service! I'm going to make it my mission to send/post this information as many places as I can. Thanks for being completely unhelpful Indeed!

I liked indeed because it told me who was hiring in the area and for what, but I applied to literally 200 jobs and I didn't hear from one. I got aggravated and just went basically knocking on doors and I got a job that very day. I start next week. I've also canceled their emails multiple times and I keep receiving emails... I'm not going to bash them but I did waste a whole month of my time and energy and now it's just aggravating. You could still apply on indeed.com but I would make a list of who I applied to and go meet them myself and shake a few hands. Let it be known you're a real person and you need employment. Otherwise, be prepared for the waiting game.

We created an employer account and advertise our job opening next thing you know after a month in a half and charging us over $1k they disable our account. We have legitimate jobs and al those people who apply none will get a response from us because we have no access to their contact information. Indeed itself is a scam. When these job seekers get no response from the company they applied to these job seekers lose work opportunity after sitting on their computer applying. Indeed needs to fix this they are a scam

Your ability to post jobs on Indeed has been disabled.
One or more of the jobs you posted on Indeed was deemed not consistent with Indeed's quality standards. You will not be able to post any jobs directly on Indeed.

Indeed blocked our newly applied account for no reason stating that we have violated quality standards. We are the direct employer giving opportunities to job seekers and only after posting 2 vacancies they blocked the account. We have carefully read the do's and don't and quality standards of indeed and at no reason at all to block our account. This is the first time in a very long time after using indeed that our account got blocked after posting two vacancies. We haven't even received any CV's from the posting yet but our account has already been blocked.

I have posted my resume and it's been on the site for about a month now. The only responses that I am receiving are from fraudulent "work from home" scams which are not listed as work from home positions. So far each one that has contacted me has several complaints against them on the bbb website. Indeed.com doesn't review these postings nor do they care that these companies are ruining their reputation. I'm done with this site. It's also frustrating that they do not have a report option in order for us to report this information. It's really sad because during these hard times so many people are falling victim to these fraudulent companies and the websites that claim to be there to help are enabling them.

Not really an issue but I honestly think you need to re-word what I am guessing is your drop down boxes for potential employers. I have just logged onto my indeed account and I was looking for an application I made recently as I wanted to add some notes. Glanced down the page and there was a red message beside a position I applied for previously and it said employer not interested, to be honest I think that is a bit harsh

I had used the free trial for listing jobs and I switched my job description to 'paused'. Indeed were still charging me for this. I have been charged £23 and I have to pay another £39 on the next invoice.

I have received zero successful candidates and I was not notified of any fees. What's even worse than this, is that I was still getting charged whilst having my Job on hold after 4 days of no candidates.

Had my company account open for over 3 years, getting pretty good results. Stopped using for a spell... came back on and my ad was suspended along with my account without any notification from indeed. Called in and they said they needed to verify account with utility bill and ein number. I provided all the information and they closed the account. Said they wouldn't give reason because it would compromise their review process. What the heck! I've been in business in the same location for over 36 years with a no complaints. Why indeed gods? Why? And of the last 10 applicants i paid to view, 7 responded and set appointment and one actually showed. Not so great.

I just created an Indeed aco$#*! to do some job posting, and my account was disabled due to it deemed not consistent with Indeed's quality standards. There was no explanation or warning given at all. This is not the way things should be handled and I am truly disappointed with their service. Definitely would not recommend Indeed to either potential employers or employees.

I found Indeed to be easy to use, but somewhat limited. We did get a good response to our ad. I would suggest you increase the employer's options by allowing us to give a rating to each employee we review. (Even a 1 to 10 rating scale would help.) This would aid quickly evaluating many applicants at one time. Also, the options to reflect an employee only as "Reviewed", Phone Screened, Rejected or Hired is a little limiting. A couple of other status options like: Contacted Employee or Awaiting Information or Interview Scheduled woulc help.

I have been keep promoting Indeed website to my friend as I have great and capable candidates from Indeed. I didnt log in for certain period and what surprising me is that they just disabled my account without any prior notice!

I am really sad over this issue and I think I am not the only person experiencing these... Really very improper of such move and you are not respecting your customer at all!

Please do not waste your money. As you can see from most of the reviews that this company charges you per click. You have no control over the level of qualified candidates you receive. I am recruiting for plumbers and I get security guards, dish washers. Sometimes I actually get an applicant that is qualified and there is no contact information on the resume.

Run far away. I have since then cancelled my subcriptions and now it looks like they have hijacked my company's name. If I google my company's name with jobs, the first 8 hits I get are from them. If I click on it then they direct you to apply for other plumbing companies.

Some regulatory agency really needs to look into these people.

I am an employer. I posted jobs with indeed and got ripped off. They charge a very high click rate and then try to swindle you into there optimizer. They also post a free duplicate ad on the same page that only promotes their site while your ad goes un-noticed. They don't provide any value or candidates. Warning to all employers don't use indeed they will charge you a fortune and give you nothing in return.

I have just started my small firm and i was getting good response from indeed but suddenly my account got disable without any specific reason, i am very disappointed as i have made a good database there for hiring, now i am unable to access it all.

This is my second try at indeed.com and I am reminded of the saying: "fool me once, shame on you; fool me twice, shame on me." In literally less than an hour, I lost $140 on totally sham and inappropriate responses. Stay away! I wish I had.

We set up an employer account last night, uploaded billing information today, filled out all the necessary information but tonight received a notification that our account has been disabled. The reason provided states "one or more of the jobs you posted to Indeed.com was deemed not consistent with Indeed's quality standards". Not sure what their quality standards are as we answered all the questions and provided as many details as possible.
We figured we would give indeed a try but after this occurrence, we will return to ziprecruiter as this has been a waste of time and effort.

Our company's account was disabled for posting jobs that are "advertisements for direct sales or marketing positions that may be misleading or intentionally vague." - Not quite sure how posting a job for a Corporate Counsel team member is either of those. We do not hire for direct sales jobs or marketing positions with this description. Working with Jessica and a couple others on the client specialist team was no help and I've sent 3 follow up emails and I am currently being ignored. We are a small company and this incredibly dissatisfying, especially since we have been using indeed for a few years with no prior issues.