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    Indeed

Indeed

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Overview

Indeed has a rating of 1.6 stars from 977 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Indeed most frequently mention customer service, small business, and employer account problems. Indeed ranks 132nd among Recruiting sites.

  • Service
    250
  • Value
    233
  • Quality
    225

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 9.1%
Positive
1
Neutral
0
Negative
10
View ratings trends
151
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How would you rate Indeed?
Top Positive Review

“They actually listened to me!”

Larissa S.
2/20/24

I was having a lot of issues with Indeed originally, I couldn't get them to respond after taking down a very critical hiring ad we had up. It seems like an algorithm just flagged our account and took it down. But after talking with the Indeed support team on here, they got my ads back up (just in time) and even gave me a free sponsor on our most important one. Thank you Indeed support team, I really appreciate you taking the time to work with me - I knew when humans looked at it, they would know we were legit. Thank you again everyone at Indeed Support!

Date of experience: 2/20/24
See positive reviews
Top Critical Review

“Awful”

nick c.
9/20/24

Ive been trying to post a add to hire employees but Indeeds awful trust and safety team continue to refuse me and pause account even adding three forms of utility bills etc...just awful. AND there is NO customer service or accountability or followup or supervisors to speak with They have lost my confidence and business and I will never promote them. I prefer a lesser competitor as opposed to indeed. Worst experience I have ever had online

Date of experience: 9/10/24
See critical reviews

Reviews (977)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (85) employer account (69) job post (157) job postings (157) business owner (35)
Thumbnail of user brendanm23
Louisiana
1 review
2 helpful votes
  • Send Message
January 21st, 2016
Verified purchase

Ridiculous cancellation procedure and excessive charging

Date of experience: January 21, 2016

Thumbnail of user doritb
Indeed-Support S. – Indeed Rep

Hi Brendan, sorry that you've had a poor experience using Indeed. If there is anything we can do to make it better, please reach out to us at sitejabber@indeed.com. Thank you.

Thumbnail of user ccct
Canada
1 review
1 helpful vote
  • Send Message
January 26th, 2016
Verified purchase

Staff was very helpful and we got a good response to the ads.

Date of experience: January 26, 2016

Thumbnail of user doritb
Indeed-Support S. – Indeed Rep

Thank you for the positive feedback!

Thumbnail of user dickl12
Minnesota
1 review
1 helpful vote
  • Send Message
January 22nd, 2016
Verified purchase

Liked using Indeed web site. Large exposure, reasonable rates, and easy to use!

Date of experience: January 22, 2016

Thumbnail of user thuyt28
Canada
1 review
0 helpful votes
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July 3rd, 2021

Je suis une petite entreprise qui a un besoin urgent de recruter du personnels. Après avoir reçu plusieurs CV que je n'ai pas eu le temps de contacter les candidats. En moins de 48 heures après non affichage, Indeed m'a bloqué sans explication claires et précises. Je n'ai donc plus accès au CV que j'ai reçu ni a le droit d'en afficher. Leur lien fourni pour demander de renverser la décision ne fonctionne pas, aucun téléphone pour communiquer, j'ai envoyé un message expliquant la situation par courriel, pas de retour de réponse. Cela est très frustrant!

Products used:
Afficher une offre d’emploi

Service
Value
Quality

Date of experience: June 3, 2021

Thumbnail of user robr535
Netherlands
1 review
0 helpful votes
  • Send Message
January 23rd, 2023

Indeed plaatst ongevraagd je bedrijfsprofiel op hun website. De aanvragen die je binnen krijgt zijn ook totaal niet relevant aan onze diensten en om te kunnen reageren op klantenaanvragen, moeten we mogelijk betalen / een account aanmaken.

Dit zorgt voor frustratie bij onze klanten waardoor Indeed onze bedrijfsreputatie schaadt.

Na meerdere pogingen te hebben gedaan met de vraag om het profiel van ons te verwijderen, is het nog steeds niet gebeurd.

Products used:
Een profiel waar ik niet om heb gevraagd.

Service
Value
Quality

Date of experience: January 23, 2023

Thumbnail of user doritb
Indeed-Support S. – Indeed Rep

Beste Rob, we hebben je een PM gestuurd. We helpen je graag verder!

Thumbnail of user saudj1
Germany
1 review
0 helpful votes
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January 9th, 2022

Auf diese Plattform habe ich meine Traumberuf bekommen. Und jetzt arbeite ich als Fachinformatiker in einer kleinen Firma.

Tip for consumers:
Ich weiß leider nicht, also ich möchte keine Umstände machen.

Products used:
Shoes

Service
Value
Quality

Date of experience: January 9, 2022

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From the business

As the world's #1 job site, with over 180 million unique visitors every month from over 50 different countries, Indeed has become the catalyst for putting the world to work. Indeed is intensely passionate about delivering the right fit for every hire. Indeed helps companies of all sizes hire the best talent and offers the best opportunity for job seekers to get hired.

Company Representative

Thumbnail of user doritb
Indeed-Support S.
Social Media Client Services Specialist
Typically responds within 2 days

How do I know I can trust these reviews about Indeed?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
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