Indeed

We emailed, called couple of time, customer service is really horrible. All they said again and again, Indeed reserve the right crap... I kept asking about the reason but they didn't answer. This site needs to be avoided and should not be used for recruitment.

I have been reading many reviews online regarding accounts being disabled on indeed. My account was disabled for no reason and We have a registered business with paperwork.

Some cases say because employers post for free hence why their accounts are disabled. At this point I'm not ready to sponsor a job I want to use this service for sometime before I decide to use paid subscription.

All I want to know is what are the guidelines I need to post a job successfully on indeed and that my account will stay.

Please can someone assist me on how to proceed from here.

Thank you and awaiting your swift response.

Jonathan

We are a long established manufacturing company in operation for more than 50 years with employees in different provinces of Canada.
Indeed cancelled our posting privileges without an explanation despite submissions through their appeal process in the last six months. They provided no warning, no opportunity to correct a practice that they may have required changed, and were secretive and not transparent in their communications.
We valued the service received from Indeed, and were treated without consideration, and were left with the impression that they considered us to be an unethical or dishonorable organization.
All dealings with them are a monologue, and not a dialogue. They treat good long term customers unfairly, and provide no opportunity to appeal or review their determinations.

As a recruiter, I use various sites to advertise our company's vacancies. Like several others, indeed allows you to finish writing your job posting, finalising every detail;, before telling you you'll need to pay an upfront fee to have your job advertised. I feel this is very misleading and should have been made clear from the start. The layout of the site and the format of job postings seems good, but it's lost some stars for its misleading information (or lack thereof.) I have since been informed that postings are monitored on a case-by-case basis; this system now makes more sense! It's nice to have the option to sponsor jobs, but a general guideline of which jobs will need to be sponsored would be useful.

They banned my account when I was in contact with candidates. I posted an ad in french in the english section and they blocked my account. They said I can appeal, only reply I received is im still banned and that I need to go search in the help topic. Since then not a single reply to 3 emails I've sent. It's disgusting when big companies treat users this way.

The message copy/paste they sent after filling all their procedures. What a waste of time:
Tsl_jryan, May 17,2021, 6:17 p.m. CDT

It appears that your request may require specialized attention, and our Client Success team can better assist you. Please view our Help Centre for further assistance with this issue.

Thank you,
Indeed Search Quality

On Behalf Of Indeed

Great site when you are in and operating on it. Terrible access, and now I cant even navigate where I left off. Needs additional design work to allow employer to post his own questions. The site makes it too easy for any Yahoo, to post anything rather than a critical evaluation of resume.

I advertised my first job posting on indeed it was live for around 3 hours when i received an email saying my account was disabled. I called indeed to find out why and was told that because we had put an age restriction in, they classed the ad has being discriminatory. I explained that for anyone to work within this trade they have to be 21 years of age or older by law as it is a legal requirement set by the UK government not us. They told me that i had to remove it. I removed the part they didn't like and disabled my account again for no reason at all.

I am a startup and had my account disabled a one day after as I posted 6 positions in a row. Told me to submit documentation, which I provided my payslip to them. Now because of that I am unable to find candidates for my employer and cannot fill those positions.
When you are a new business and theses barracudas are saying stuff like that it can damage you:
"As I cannot get jobs listed anywhere.
I don't how other companies account are being managed by indeed.
They don't even deserve a single star for this pathetic Customer Service

We´ve created three accounts on Indeed- the second one since our first account got got disabled with no clue as to why. All three times our companies accounts have been disabled without a Word - or even worse, from a customer service Point of view, a response to our inquiry - from indeed. I was recommended from a partner to use this website for recruiting - as it supposedly was worth the higher cost - but since I can´t even get information on basic things, I´m glad I never got as far as to pay for their services. Our companies will stick to Ziprecruiter. And Indeed, you definitely need to take a close look at your customer service department. Something´s wrong with the leadership there.

We hired two qualified candidates for our Butcher shop by using Indeed. No other job website was as successful and easy to use and monitor as Indeed. Also, a member of the Indeed staff helped me sponsor our job post at a price we could afford. He took as much time as I needed to answer my questions and put the program in place. Very professional and I truly felt not only was he capable, but also wanted to help me. A feeling that should be the norm, but often is not at all the case! Thank you Indeed, we will use your site again when hiring new staff!

I have been using the services of indeed many years with mixed success.
Suddenly with no warning the company blocked me from posting and gave a very vague reason. When I called them the customer service agent for an explanation she assured me that not to worry. It was likely just a case that I had a gmail address and they needed information. I was asked to appeal but this was a complete waste of time.
As a small business owner I count on my service providers to be there when I need them. Over the years my ads have brought a lot of traffic to your site and you have been able to sell advertising. Over the years your service is also credited with finding many of your job seekers quality employment.
Stop being a bully!. Holding my account ransom until I produce a credit card is unacceptable.

You cant stop it, it takes a miracle to close your account. Then we posted a few free ads and the closed our account for no reason at all. They wont even tell you why. I would never ever trust this fake scam of a company again. Someone is going to have to take them down for good. Watch it will happen, they will get busted for fraud

Indeed is a platform that allows employers and employees to contact one another. I have had a positive experience finding my first job I could actually call a career from here, but other than that job, I haven't had as much luck.

There are some questionable jobs out there. The worst are the headhunters, usually for a major company. They are all offering the same job across several networks and claiming varying pay rates.

The assessments are actually fun, though. This is a big step up from Craigslist, and WAY better than Monster. USAJobs could learn a thing or 69 from Indeed.

I very much enjoyed my experience with Indeed in regard to our search for a Customer Service Rep. Most of the candidates met the criteria we asked for which allowed us to narrow our candidate base and not waste either parties time and effort.

Indeed.com used to be ok but became a search engine returning only junks, scams and fake job ads.

I have been using this website for a while in my job search because other websites like monster.com are just a big piece of garbage with 90% outdated or false job ads.

Indeed.com used to be ok, but since few years it became exactly the same: a useless job search engine returning mainly scams, junks, false and fraudulent job offers.

How did they end up like that, I don't know.

I won't name names but most adverts on indeed.com come from the same firms and "recruitment agencies", just a tip, often the fake job ads link to website like jobvite.com (well known unsafe data collector and cheap recruitment system), taleo and the like.

The worst job board experience we ever had as a firm. We got hooked into a trial for their job posting service by a slick salesman. The service never produced results and we cancelled within 3 weeks of starting it. Indeed hit our credit card for over $2,300 off of 3 job posts that produced no matches. The 'resume traffic' they sent us was complete junk. When we tried to get our money back we got bounced from supervisor to supervisor with no restitution for the bad service. Your money is better spent staying with CB, Monster, Linkedin and Dice.

This is the worse company I have dealt with. I lodged a complaint with Mark (will not put surname in). About his rudeness and total disregard for customers. They let you advertise freely and then switch you off! I would have been happy to pay to advertise if Mark had not been so aggressive and made it out as if me giving him money was him doing me a favour!
I emailed Mark several times to ask why my complaint had not been investigated or me not being provided with the details of his line manager and guess what no response.
Don't bother wasting your money as applicants we get from Indeed a mainly the same as the ones from the job centre site which is free.

I posted bunch of free ads. The job status shows open, and it shows publicly viewable, but when i search on indeed, it doesn't show up. When contacted, they didn't have a good answer, except their so called 1800's quality team won't allow me to post my ads, for no valid reason. They said i can only post paid jobs, which i agreed to, because everyday the jobs are delayed i will be losing an opportunity. Even the paid jobs don't show in the search. They are scam artistic who employ different rule for different companies. They have allowed so many other companies to post free jobs on their site, and many of them use fake company names, but they put so much restriction on valid legal companies. I provided all the documentation they asked for, still waiting...

Initially a bit difficult to get into the system but lots of help put me on course. Many good applicants. Easy to manage and of course we have found the right person who will join us shortly. Great success.

We are a new small business, opened an account for employers looking to hire staff. Indeed charged my account then blocked me, stating we are unsuitable for indeed. I am okay not using their service. However, I will like my money back since I have not used the days I was charged for nor can I access the applicants information who applied.

I have been using Indeed for the past 3-4 months and hired several candidates and have not encountered anything like this before. I don't know if it was deactivated or blocked, but I can't find all my job advertisements including all the candidates that I was suppose to review/filter.
Please give me a valid reason why both of my account is having the same issue, no matter what I click I always go back to the same page.

We operate a hospitality recruitment agency and had used indeed for many years - mostly the free site and sometimes sponsored jobs and campaigns. They recently suspended our account giving some fairly dubious reasons about our jobs. We appealed (although it was quite unclear as to what we were actually appealing) and they have said they will not reactivate our account and have given no reason. For some reason they just seem to have taken against a small respectable recruitment agency. Our candidate reviews on indeed are averaging over 4/5 which is higher than many of their clients currently recruiting on the platform so there is no valid reason why we have been banned. My feeling is that they are eliminating competition to the temp staff platform they recently bought. My advice is to steer clear as if you become reliant on them they are happy to take it away and potentially really impact your business.

I cannot believe Indeed would do this. I had 90 applicants approximately and they disabled my account as many people here have mentioned. We have a legitimate business and I am also travelling internationally and had many interviews scheduled. They sent a form letter simply stating that we did not adhere to the terms and conditions. NO EXPLANATION. My trip was basically for nothing! And potential candidates were left in the dark. I cannot finish my work. They could've at least call. This is so unprofessional. I need to solve this as soon as possible. I awaiting a response.