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Indeed

Overview

Indeed has a rating of 1.5 stars from 933 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Indeed most frequently mention customer service, small business and employer account. Indeed ranks 132nd among Recruiting sites.

service
268
value
245
shipping
21
returns
25
quality
238
This company responds to reviews on average within 0 days
How would you rate Indeed?
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Philippines
1 review
0 helpful votes
Follow arvin a.
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Been a consistent user of the website, but all of the sudden it just kept on redirecting me to ads.indeed.com and upon checking other details our company account has been disabled.

Date of experience: December 25, 2019
Indeed-Support S. Indeed Rep
over a year old

Hello Arvin, thank you for reaching out. A member of our team has responded to your review by private message. Please follow up with us there so we can further assist.

North Carolina
1 review
0 helpful votes
Follow Roush Y.
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Great recruiting tool
March 31, 2016

Indeed is an excellent resource to recruit new hires. My only complaint is the low functionality of the website. It's very basic, but I suppose you can get the job done.

Date of experience: March 31, 2016
GB
1 review
0 helpful votes
Follow Srichand I.
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Hi Indeed disabled my account saying not according to standards after taking my money.No explanation of what standards. Also no refund totally crap. I wanted to give zero rating but cannot.

Date of experience: August 23, 2021
Indeed-Support S. Indeed Rep
over a year old

Hi Srichand, a member of our team has sent you a private message to assist further. Please follow up with us there so we can assist you.

GB
1 review
1 helpful vote
Follow Y H.
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Employment advertisement review
January 25, 2016

It is just odd the advert has generated some interest with a certain keenness but when we ask the selected candidates for an initial interview they produce lame excuses like
I did not apply for this job (when we have received their CV)
I don't have time too busy
They don't want to do this job
They have a degree in a subject totally alien to the job they have applied for
And so on
So we are not dissatisfied and/or satisfied but still looking for a full time carer
Regards
Y Hall

Date of experience: January 25, 2016
Indeed-Support S. Indeed Rep
over a year old

Hi there, sorry to hear that you have not been able to find a good applicant for your position. If there is anything we can do to help, please reach out to us at sitejabber@indeed.com.

GB
1 review
0 helpful votes
Follow Jam V.
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Yeah. This is a total scam. If you do not add a budget it would seem they are unwilling to proceed. We had a very successful turn with our ad. - hired 3 people. Went in to do another ad and it was held. Next came the suspension followed by the appeal, followed by the rejection. We submitted all the required documentation and they rejected it again. We included MULTIPLE locations where our business can be found both online and brick/mortar, industry write-ups/reviews recently received and they rejected it again.
Now, clearly, they don't want us. We hire IC and employees - globally. We pay hourly + bonus and contract. Everything is within guidelines and their TOS. Someone should really do something about this company with this many complaints about the same thing, why not just say it: "WE DO NOT OFFER FREE JOB POSTING" and be done with it?
You have wasted valuable time and we are never going to use your service and will continue to tell anyone who will listen what a terrible business ethic you operate under with a clear unstable moral compass. Other should know before wasting their time crafting a great ad.

Date of experience: November 12, 2022
Indeed-Support S. Indeed Rep
over a year old

We would like to provide some clarification here. All accounts and jobs go through our standard reviewing process before they can become fully active on our site. The account has gone through our reviewing process and our team has concluded that we will not be able to show these openings in our search results.

As the account has been disabled by Indeed you do not have the option to post a new position. Please note: Indeed may reject or remove any job and may disable any Company's account, for any or no reason. We cannot give every reason why a job or a company may be removed, and we always retain the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest. This is a final decision that will not be reversed. If you have urgent hiring needs, we highly suggest utilizing other hiring services. We apologize for any inconvenience this has caused.

Georgia
1 review
3 helpful votes
Follow Jonelle O.
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I realized that I wasn't receiving any calls for a job that I posted on January 4th. When I went back to repost the ad, I couldn't find my original post on my account. I am also not able to post a new ad.

Date of experience: January 18, 2016
Indeed-Support S. Indeed Rep
over a year old

Hi Jonelle, thank you for reaching out to us and sorry for the frustrating experience. We've reached out to you directly through email to assist. Thank you.

Pennsylvania
1 review
0 helpful votes
Follow Tim T.
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Let me start this review by saying we have used indeed for several years and have spent many thousands of dollars sponsoring ads in the past. Recently, our account was disabled and when my team reached out on several occasions to verify why this action took place. For about 2 weeks, Indeed relayed that it was not even listed in our account, the reason for our suspension. After the 2 weeks of back and forth, they finally advised us that it was for suspicious activity and I advised I would submit company information to verify our legitimacy, even though we were partners with indeed for YEARS. We submitted the documentation and we were still advised that the decision was final. We reached back out after this, and multiple Indeed reps advised the only way to fix this situation was to create another indeed account. Which I relayed would not fix the situation as it would be tied to our old account that was just suspended. They advised this was the only action, so my team prepared to create another account and was successful. Within an hour, our account was taken down as well, with no reason listed AGAIN.

This is completely unacceptable, as we had years worth of data on our first account, that now we cannot even access. It makes no sense either, that Indeed is specifically asking to make additional accounts when they will just be taken down anyway. Instead of just working with the account that is already around and has been there for several years.

Date of experience: December 22, 2022
Indeed-Support S. Indeed Rep
over a year old

Hi Tim, all accounts and jobs are subject to our standard reviewing process. The account has gone through our reviewing process and our team has concluded that we will not show these openings in our search results. The account will remain in its current disabled status. As the account has been disabled by Indeed you do not have the option to post a new position. Please note: Indeed may reject or remove any job and may disable any Company's account, for any or no reason. We cannot give every reason why a job or a company may be removed, and we always retain the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest. If you have urgent hiring needs, we highly suggest utilizing other hiring services. We apologize for any inconvenience this has caused.

India
1 review
1 helpful vote
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ACCOUNT DISABLED FOR WHAT?
March 6, 2023

WHY IS MY ACCOUNT FOR DISABLED FOR THE SECOND TIME EVEN AFTER PROVIDING THEM WITH THE MSME REGISTRATION THAT THEY REQUIRED?
HOW IS THIS ALRIGHT? DO YOU GUYS NOT WANT EMPLOYERS ON YOUR PLATFORM ANYMORE? ARE YOU SCALING DOWN? WHY WASTE OUR TIME!

Date of experience: March 5, 2023
Indeed-Support S. Indeed Rep
over a year old

Hi! We have reached out via PM to provide additional clarification, please respond there when you have a moment. Thank you!

India
1 review
0 helpful votes
Follow Naveen K.
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I am a HR Business partner of leading software development company. As we have vacancies in our company i have posted a job from my company i'd but few days later my company indeed account has been disabled. I dont know why its happening i tried with multiple Account for job posting but these indeed people blocking my indeed account and saying that "Your ability to post jobs on Indeed has been disabled.
One or more of the jobs you posted on Indeed was deemed not consistent with Indeed's quality standards. You will not be able to post any jobs directly on Indeed". Please resolve my problem and inform me what mistake i have done in posting the add in indeed. Without any verification you people cant block any id without any intimation. I RECOMMEND TO USE NAUKRI.COM INSTEAD OF USING INDEED. YOU SERVICE IS VERY POOR FOR EMPLOYERS TO POST JOB ADD OR FIND RESUMES.

Date of experience: December 10, 2019
Indeed-Support S. Indeed Rep
over a year old

Hi Naveen, thank you for taking the time to leave us a review. All Indeed accounts do go through a standard review process. We have private messaged you so we can look into the status of your account further for you. Please feel free to follow up with us there.

Nebraska
1 review
7 helpful votes
Follow Becky P.
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If I could give this company no stars I would. Awful job search experience, and if you are an employer it is even worse! I will tell everyone I know to stay away from indeed.com!

Date of experience: January 29, 2015