Indeed

We needed a couple of urgent positions filled, so took an hour to set up our location and search resumes. They offered a free 3 day trial. I set up the first job posting and left it in limbo while I went to put our company card on file to finish the free trial.

Before I even got a chance to do that, our business account was disabled for no apparent reason for a job posting that broke their ToS. Except, we never posted it yet. It was still in edit mode and remained unsubmitted.

It is evident to me that they want your account to be suspended during the free trial in order to squeeze you into buying the service. That method won't work for me, as we will take our business elsewhere and won't look back.

I posted an appeal and got an auto response that said the appeal was denied and no further details would be given as to why. Check out my screenshot.

I set it up with our legitimate company information per their requirements. Plain ridiculous. Look elsewhere for your employment search needs. Indeed had gone down the toilet, indeed.

Hopefully we can find qualified candidates to put to work as soon as possible. Just won't be from here.

They are disabling peoples accounts for no reason. I have signed up with Zip Recuriter just praying all goes well as they are also ran by same company.

If you want job candiates that have no relevance to the position you are hiring for. ADVERTISE ON INDEED. My job was for a skilled professional and the applications that i received were not relevant at all to the job position. They did not tell me also about my job running racking up to $1,500 in debt till i saw my statements. Totally unprofessional crap site stick to SEEK within one day had the right person. WASTE TIME MONEY AND INTERNET SPACE. Although I am semi happy with the outcome and appreciate the half refund amount no need to advertise on indeed again.

My account has been blocked now for over a week. I have a limited company and have sent documents but they still haven't turned it back on.

This is really damaging to my bussienss!

We sponsored 2 job ads on 2 different accounts as we have more than one company recruiting and almost instantly we got an email saying the account had been disabled due to the ads not meeting guidelines our HR team have checked the ad before posting and have checked Indeeds guidelines and we cannot see what the issue is.

We appealed the decision and asked for guidance on where we went wrong so we can rectify it but got another email rejecting the appeal with no further info other than:

"Thank you for contacting Indeed. Your account was reviewed and, unfortunately, the decision has been made that your advertisements cannot be shown on Indeed.

For your reference, we've linked Indeed's Terms of Service and Job Posting Guidelines.

Your account currently is not accruing costs, and this is a final decision. No further action is required on your part. No additional details regarding this decision will be provided. We apologize for any inconvenience this may cause."

We sponsored the ads too with a hefty budget per day so cannot understand why Indeed are trying to hamper small businesses trying to survive during such a difficult time when in the world!

My boss asked me to post Jobs as a Confidential Company. So as per my research I could post on Indeed, Because as they do have "confidential option".

At the beginning too much trouble of opening the account.

*First, I tried gmail account they blocked, then I did with another account, again they blocked. From my side I provide everything. They asked me "Utility bills with address", "Tax permit", Company license, even I showed them our registration paper. But it is denied, I asked "Why"?, They said "It is blurry".

Nooooooo! It is not!

May be your eyes are blurry.!

Even I tried company official email, facebook account again same process.

My Boss thinks, "Indeed is best for Jobs Posting, because they have very good data. They have too much video tutorials in Youtube", may be it is true.

But they have unresponssible, careless customer care that makes you stupid in front of your boss, and get fired.

Dear Indeed.com Thank you for you attention for details, and making me fired!

Don't waste your precious time on Indeed.com.

Title: Frustrating Experience with Indeed

I'm a legitimate business owner seeking to hire employees, and I recently had a frustrating experience with Indeed. After creating an account and providing all the necessary documentation to prove the legitimacy of my business, my account was flagged and subsequently disabled.

What's most frustrating about this situation is that, as a business owner, I understand the importance of platforms like Indeed in connecting job seekers with potential employers. However, when my account was restricted, it left me feeling like the system was working against me.

I reached out to Indeed's customer support, and while I appreciate their responsiveness, the issue remains unresolved. It's disheartening that despite providing clear evidence of my business's legitimacy, I still face barriers to using their service.

I believe that platforms like Indeed should prioritize enabling accounts for businesses once their legitimacy has been proven. It's discouraging to think that a platform we rely on for hiring might not value its users, particularly those of us who aren't paying for premium services.

In conclusion, my experience with Indeed has been less than satisfactory, and I hope that they can improve their customer service and account verification processes to better serve legitimate business owners like me.

I was reveiwing and interviewing candidates for an very urgent hiring need. Indeed disabled my account stating - "It appears the documentation provided is not accepted or unclear.". I sent documents from the bank, IRS and pretty much every legal document available, and they sent a note saying I should contact help desk. They never took my call. WORST CUSTOMER SERVICE. I emailed them several times saying I am a paying customer. I get a canned response from "indeed search quality" saying I should go to "contact us " page for more information.

Meanwhile I am left hanging and the applicants are half-way through the interview process.
This is so unprofessional.

UPDATE May 4 - Indeed reached out to me via Sitejabber. Thanks Indeed team and Sitejabber- They resolved the account issue. We are running into a billing issue since the account was disabled. I plan to work with indeed on that. Thanks to sitejabber, I was able to get a hold of indeed customer service. They are very prompt if you can get them via email. Indeed team responds quickly via email. However getting a hold of them via phone has been a nightmare. I hope the billing issue is resolved with indeed soon.