Indeed has a rating of 1.5 stars from 933 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Indeed most frequently mention customer service, small business and employer account. Indeed ranks 132nd among Recruiting sites.
Indeed.com is by far one of the better job search sites, most of the employment opportunities listed on there are real employers and this site does have some good features such as being able to save a job and apply for it later when the applicant is ready, however, like most job search engines Indeed has a flaw that becomes quite a nuisance that clutters up a person email inbox and can be a time waster, which time is something very precious to many applicants. The feature that allows Indeed users to save a search and receive email notifications based on that search needs a lot of improvement. For example, one of my job searches is specifically for Emergency medical technician and other health care provider opportunities, therefore receiving constant emails notifications for jobs as a tire technician is beginning to become a major inconvenience where Im spending more time deleting notifications for irrelevant job positions than actually applying for positions someone as myself are qualified for.
Today I was contacted by a job called IBI Group Inc. They are trying to give me an "online interview" which I have never heard of but I gave my name and things like that but once she asked if I had a bank account I told her I had just recently closed it due to me being out of work for 2months now. She told me to go and open it back up then contact her back I asked her if she was going to need my information (which I was not going to give) but she said no just so I can receive direct deposit. I have a prepaid card that can do direct deposit which I told her but she said I could not use. Is this a scam, Indeed can you please tell me about this job.
Hi Jazzmai, we would like to investigate this further. Can you please forward us any emails you received from this company to socialservice@indeed.com so that we can look into it? Thank you.
Not only are Indeed.com's job recommendations mostly irrelevant to your skills (I'm a software engineer and they're constantly giving me job referrals for nursing positions and other jobs irrelevant to my skills and experience), but those idiots WILL lose your data. I spent several hours today creating a job history on Indeed.com. When I saved all my work, Indeed.com asked me to upload my resume as a file. When I did, it completely wiped out all the work I had just done. I want my online information to be extremely detailed and then limit my physical resume to a single page that references that online data. When I tried to do this on Indeed.com, they replaced all my detailed information and they provide NO WAY to retrieve it.
Customers have been complaining to Indeed.com about this for 2 years but they've done nothing to protect your data and ensure that their web UI doesn't trick you into deleting it.
There are other job sites out there that are far better than Indeed. If you don't have an account, don't create one. If you do, delete it.
Hello Ryan, thank you for taking the time to reach out and share this with us. A member of our team has responded to your review by private message. Please follow up with us there if you have any additional questions or concerns.
I have used indeed to hire 4 separate positions in my company over the past 8 months. Their pricing is up front if you want to be sponsored - monthly or daily budgets - and I receive quality applicants along with people who aren't qualified. I have posted free and sponsored ads, with success from both, but more so the sponsored. I did sponsor the free ad after 3 weeks of no success, but that didn't help, I didn't receive many but the ones I did receive I was able to make a hire. We understand it is not Indeed's fault if we get under qualified people answering our ads, many people take a chance and apply for jobs they want without the experience needed. I have never received spam mail from Indeed and I have been with them for 6 years. My sponsor ship has always been fair in price - you have to know when to pause it if your budget is getting too high or you hired someone. We are in control of our account and honestly I believe the people with a negative review simply don't know how to manage their account or they don't understand fully what they signed up for. I have had so many good applicants for the jobs I posted I had to pause them after a few days just so I could have time to read through the resumes and phone screen.
I like Indeed and I highly recommend it to any employer looking to hire.
Hi Christy, thank you so much for your positive feedback on using Indeed. We're very happy to hear that you've had a good experience with us, and we are more than willing to help you and any of our clients when they need it. If there is anything else we can do to help you hire, please feel free to reach out to us here or directly at sitejabber@indeed.com. Thanks again for trusting us with your hiring needs!
I put in only 4 questions and one of them was that the applicant 'MUST HAVE A SMOG LICENSE" and got 7 applicants that answered no but still applied and one who outright lied and said yes he has a smog license and up on phone interview, he admitted he did not have one. He was just applying to keep up his unemployment needs. Indeed did get more stupid people trying to apply than the newspaper though. It's not "Indeeds" fault I know.
Hello Joe, sorry for the negative experience with Indeed. We'd be happy to help you receive better qualified candidates. If you'd like some 1 on 1 assistance, please reach out to us at sitejabber@indeed.com and we'd be happy to help. Thank you!
My first and only post, no explanation, no email. Just "disabled"! A very unfriendly forst contact.
Why would I want to post jobs if that is the Indeed approach? Indeed, stay away.
Hello Ella, thank you for reaching out and sharing this experience with us. A member of our team has responded to your review by private message. Please follow up with us there so we can further assist.
I don't know why indeed always choose to disable a employer account of a whole HR of a reputable company after all the necessary information needed is provided.
Hi there, it appears your account is going through our standard review process. It is normal that all accounts will be reviewed as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our job posting guidelines, then the account will go into the appeal status that you're now experiencing.
In this case, we see that an appeal was submitted on the account and our moderation team will reach out to you via email from employersupport@indeed.com within the next 24 hours. Double-check your spam/junk folder as well since sometimes our emails can be sent there as well. Please note that the review process typically takes 1 to 3 business days and our team will contact you when they have an update, or if they need additional information. Thank you!
Many apply they need journeyman license to apply. Indeed gave very small credit after calling in and speaking to indeed. The closest applicant was a licensed pipe fitter.
First time user of Indeed. Pleasantly surprised by quality of candidates and the tracking system embedded in the system. Very good customer service as well. Will use again.
Thanks for your feedback!
I created an account to get staff for my business and my account got blocked after i spent 3 hours looking over CVS. Without any reason to why it was blocked.
Hi Jassim! We have sent a private message to assist further, please reply back at your earliest convenience. Thank you!
Answer: Hello Anita, positions posted for free stay on Indeed for a total of 120 days. Sponsored positions can stay on the site until an employer has filled the job and closed it on Indeed.
Answer: Hi Sarah, we're sorry you haven't heard back from employers when submitting your resume on Indeed. We'd be happy to assist you here in reviewing your resume and offering suggestions for applying to jobs on the site. Please email us at sitejabber@indeed.com with a link to your Indeed Resume or document so that we can review. Thank you.
Answer: Hello Gerard, sorry for the negative experience. Indeed recently augmented existing search quality programs with new, ongoing strategies to make sure all jobs on Indeed meet standards for quality. This effort included a large scale review of job listings. Jobs that violated our guidelines and companies that did not meet our quality standards were disabled. We apologize that this was a frustrating process for you and will provide this feedback to our Search Quality team for future improvements.
Answer: By NO MEANS should you pursue this so-called job offer further and in fact, you should report them to the Better Business Bureau.
Answer: Hi Kristina, feel free to email our team at sitejabber@indeed.com with some additional details regarding your concerns and we'd be happy to take a look. Please be sure to reference this interaction in your email. Thank you.
Answer: Hi Irene, to explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this is likely what you are currently experiencing. If you need assistance, feel free to email our team at sitejabber@indeed.com and we'd be happy to take a look. Please be sure to reference this interaction in your email.
Answer: Hi Mae! Thank you for reaching out. To explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this is likely what you are currently experiencing. If you need assistance, feel free to email our team at sitejabber@indeed.com and we'd be happy to take a look. Please be sure to reference this interaction in your email.
Answer: Hi Harees! Thank you for reaching out. All accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. It appears our support team replied to your initial SiteJabber review via private message with more information, please check your inbox and reply there with any additional questions, or reach out to sitejabber@indeed.com and reference this post. Thank you!
Answer: Hello Anas, thank you for reaching out. To explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this might be what you are currently experiencing. If you need assistance, please email our team at sitejabber@indeed.com and we'd be happy to take a look. Please be sure to reference this interaction in your email.
Answer: Hello Rose, thank you for reaching out and our team is happy to assist here. When you have a moment, please email us directly at sitejabber@indeed.com. We look forward to hearing from you.
Hi Arthur, we appreciate your feedback and would like to help here. We reached out to you through private message. Please follow up with us there for further assistance.