Indeed has a rating of 1.5 stars from 933 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Indeed most frequently mention customer service, small business and employer account. Indeed ranks 132nd among Recruiting sites.
This was our first time to use Indeed and we were pleasantly surprised with the amount of responses we received to our job posting. If needed, we will definitely use Indeed again in the future.
I HAVE OVER 100,000 FOLLOWERS ON MY SOCIAL MEDIA AND I RECOMMENDED INDEED TO ALL OF THEM AS FOR THE FIRST WEEK OR SO THEY WERE AMAZING BUT NOW, AFTER A WEEK LATER THEY DISABLED MY ACCOUNT FOR NO REASON, WHEN I CALLED TO ASK THEM WHATS GOING ON AS YOU HAVE CHARGED ME AND NOT GAVE ME A VALID REASON TO WHY THEY HAVE DISABLED MY ADS THEY COMPLETELY IGNORED ME AND SAID THEY CANT REVEAL ANYTHING! ONLY TILL I GOOGLED THIS AND REALISED INDEED HAVE BEEN SCAMMING ALOT OF PEOPLE BY TAKING THEIR MONEY AND DISABLED THEIR ACCOUNTS! I WILL BE REACHING OUT TO MY FOLLOWERS AND LETTING EVERYONE KNOW TO LEAVE BAD REVIEWS WITH INDEED ON ALL PLATFORMS! THEY HAVE REALLY UPSET A LOYAL PAYING CUSTOMER LIKE ME AND I SERIOUSLY HATE THEM RIGHT NOW!
Hi there, thank you for taking the time to leave us a review. We were able to review your account and can see a Customer Service Representative has connected with you regarding this decision. We strongly advise reviewing our Job Posting Guidelines for any future job listings: https://indeed.force.com/employerSupport1/s/article/115005915763?language=en_GB
We used indeed for our most recent opening and we are very happy with the amount of responses and the quality of the candidates that applied. Try it today!
I registered in this website placed my cv and started to get jobs that matches my profile from the first day and that gives me the chance to found the right job for me
Hi there, thank you for taking the time to share your experience with us! We're so happy you are having a great experience on Indeed!
I was first contacted by one of their rep's last month telling me that I could get moved up in the rankings if I wrote a new ad (which is not really writing a new ad just starting a new ad with the old information), so I did with the my new recruiting effort. Then I noticed NO one was responding! So I logged in and there was a banner that said I had to verify who I was with my email. Never got as link. When I contacted the rep she told me to verify it through Facebook or Linkedin so I checked both of those off as well. The Indeed site says my page(Facebook and Linkedin) was connected. Still no access to posting jobs. I contact the rep again and now she tells me that I have to prove that I am a business with a utility bill. No where on the site does it allow me to upload a utility invoice, and now my rep will not respond. I have been trying to get this resolved for 2 weeks and getting absolutely zero assistance from Indeed. Does anyone have something better than Monster because I am done with this company.
Hi Richard, we're sorry to hear this and we're happy to help. We have responded to your review by private message. Please follow up there if you have any additional questions.
Thank you Indeed for forwarding my C V & Cover Letter to an Employeer, I went for the Interview got the job started the next day after putting in thousands of applications in for the same type of job but to different employers always went for the Interview but never heard back or I was not a good fit. But thanks to Indeed I'm so happy I just can't thank you enough you have made this year a very awesome one thank you
That is wonderful news, Joan! We are so happy to hear you found a job on Indeed. Thank you for sharing this feedback with us. We wish you the best of luck with your new role!
Waste of time applying as you get an email saying that you application has been sent but when I phoned about job the application hadn't been received so missed out on a job I wanted
Hello Jason, thank you for sharing your thoughts. Indeed is not directly involved in the hiring process, and unfortunately, each company is different in terms of who receives and reviews resumes once they are submitted. We send notification of an application being submitted to inform job seekers that we have completed this step. After this step, it is the employer's responsibility to review applications and communicate with job seekers as we are not involved in this part of the process.
It took a month of grinding, but I finally got a call back after multiple job interviews. It's an EXTREMELY useful tool for getting your resumè out there. 5 stars all the way
Hi Jordan, thank you for your positive feedback! If you ever need assistance in the future please don't hesitate to reach back out!
Indeed is the job finding site, I found indeed to be easy to navigate around and all the job updates once your notifications are set up, And it is very helpful...
Thank you for sharing this feedback with us, Carolyn! We are glad to hear about your experience with Indeed.
I posted for a phone app developer with indeed. I received names but never a way to contact them. I did receive a charge on my visa. Indeed SUCKS! Nothing but a scam
Hi Abel, we are sorry to hear about your poor experience with Indeed. We have sent you a private message to further assist.
Answer: Hello Anita, positions posted for free stay on Indeed for a total of 120 days. Sponsored positions can stay on the site until an employer has filled the job and closed it on Indeed.
Answer: Hi Sarah, we're sorry you haven't heard back from employers when submitting your resume on Indeed. We'd be happy to assist you here in reviewing your resume and offering suggestions for applying to jobs on the site. Please email us at sitejabber@indeed.com with a link to your Indeed Resume or document so that we can review. Thank you.
Answer: Hello Gerard, sorry for the negative experience. Indeed recently augmented existing search quality programs with new, ongoing strategies to make sure all jobs on Indeed meet standards for quality. This effort included a large scale review of job listings. Jobs that violated our guidelines and companies that did not meet our quality standards were disabled. We apologize that this was a frustrating process for you and will provide this feedback to our Search Quality team for future improvements.
Answer: By NO MEANS should you pursue this so-called job offer further and in fact, you should report them to the Better Business Bureau.
Answer: Hi Kristina, feel free to email our team at sitejabber@indeed.com with some additional details regarding your concerns and we'd be happy to take a look. Please be sure to reference this interaction in your email. Thank you.
Answer: Hi Irene, to explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this is likely what you are currently experiencing. If you need assistance, feel free to email our team at sitejabber@indeed.com and we'd be happy to take a look. Please be sure to reference this interaction in your email.
Answer: Hi Mae! Thank you for reaching out. To explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this is likely what you are currently experiencing. If you need assistance, feel free to email our team at sitejabber@indeed.com and we'd be happy to take a look. Please be sure to reference this interaction in your email.
Answer: Hi Harees! Thank you for reaching out. All accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. It appears our support team replied to your initial SiteJabber review via private message with more information, please check your inbox and reply there with any additional questions, or reach out to sitejabber@indeed.com and reference this post. Thank you!
Answer: Hello Anas, thank you for reaching out. To explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this might be what you are currently experiencing. If you need assistance, please email our team at sitejabber@indeed.com and we'd be happy to take a look. Please be sure to reference this interaction in your email.
Answer: Hello Rose, thank you for reaching out and our team is happy to assist here. When you have a moment, please email us directly at sitejabber@indeed.com. We look forward to hearing from you.
We're happy to hear you had a positive experience, Kim. Please let us know if we can help in the future.