website thubmnail of Indeed

Indeed

Overview

Indeed has a rating of 1.5 stars from 933 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Indeed most frequently mention customer service, small business and employer account. Indeed ranks 132nd among Recruiting sites.

service
268
value
245
shipping
21
returns
25
quality
238
This company responds to reviews on average within 0 days
How would you rate Indeed?
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New Mexico
1 review
0 helpful votes
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Received significant number of responses
November 12, 2015

Indeed generated a significant number of candidates. Most of them ranged from qualified to well qualified. We filled one of two positions with candidates found through Indeed

Date of experience: November 12, 2015
Indeed-Support S. Indeed Rep
over a year old

Hi Tom, thanks for the feedback! Please let us know if there's ever anything we can do to help.

Washington
2 reviews
0 helpful votes
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The review I posted was factual and negative. Indeed.com removed it clearly since the employer was a paying customer. Clearly Indeed.com cannot be trusted.

Date of experience: July 26, 2021
Indeed-Support S. Indeed Rep
over a year old

Hi Kenneth, thank you for taking the time to leave Indeed a review. Reviews are subject to a moderation process, so your review may not post immediately when it is entered. If you wrote a review for a company that did not become public or was removed after being posted, it is possible that the review did not conform to our guidelines. You can view the guidelines at: https://support.indeed.com/hc/en-us/articles/360046789111-Company-Review-Policies.

California
1 review
0 helpful votes
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Great site
January 21, 2016

I liked the managing tool. The cost is also reasonable. The reason why I did not rate 5 is that the number of "good" resumes did not seem to increase even after I "sponsored".

Date of experience: January 21, 2016
Canada
1 review
1 helpful vote
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Enjoy using Indeed
January 26, 2016

I am new to using Indeed to post jobs. I really like the features it has to offer and makes my job easier. Looking forward to using it all the time and learning more.

Date of experience: January 26, 2016
Indeed-Support S. Indeed Rep
over a year old

Thanks for your feedback. If there is anything we can do to help, reach out to us at sitejabber@indeed.com

California
1 review
0 helpful votes
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Great
April 9, 2018

It is very helpful to look at jobs and apply for them. It is also easy to look for something related to what you want by entering key words. I really like it. It allows you to apply instantly.

Date of experience: April 7, 2018
Indeed-Support S. Indeed Rep
over a year old

We really appreciate the feedback, Paola! Thank you for taking the time to share it with us.

South Africa
1 review
3 helpful votes
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Shocked
July 5, 2017

My account has also been suspended for no reason at all. I searched for candidates and wanted to send emails through and received the message that my account has been suspended.

Date of experience: July 3, 2017
Indeed-Support S. Indeed Rep
over a year old

Hi Georgia, we apologize for the poor experience and we have responded to your review via private message.

Minnesota
3 reviews
0 helpful votes
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I am finding that I can't use features that I used to love. What happened? I actually have a better more current phone so that should not be the problem. I also use the Indeed app

Date of experience: November 28, 2020
Indeed-Support S. Indeed Rep
over a year old

Hello Shari, thank you for reaching out. A member of our team has responded to your review by private message. Please follow up with us there so we can further assist.

Australia
1 review
3 helpful votes
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I have been using Indeed for the last 3 weeks, as I am a recruiter with a small recruitment business. I have 2 active recruitment campaigns, have several candidates in progress for roles, write extremely professional job ads with NO discriminatory restrictions. These roles are clearly stated as permanent, full time positions. And yet, I just received an email advising that my account has been disabled. No reason, no example, just disabled. ALL candidate information has been removed, I have no access to active candidates in the process of being interviewed. THIS IS EXTORTIONATE. I am appalled. I will now move to another service, happily PAY for the service knowing it MUST be better than this disgusting experience.

UPDATE: 29/9/19. After providing a volume of paperwork to verify my ownership of and relationship to my business, my account was reinstated. Then, after re-writing the header to better meet Indeed's guidelines, my job posting was re-instated. I maintain the approach to disable without prior warning or communication is poor client engagement and detrimental to business, however Indeed were quick to re-instate on provision of requisite documentation.

Date of experience: September 25, 2019
Indeed-Support S. Indeed Rep
over a year old

Hi Tova, we are very sorry to hear about your poor experience with Indeed. We have sent you a private message to further assist.

India
1 review
1 helpful vote
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Best Employment Zone
April 17, 2017

Best outsourcing concern gives best consultants to the clients. Clients are very much satisfied with the consultants as we give only the best resource in the market.

Date of experience: April 17, 2017
Indeed-Support S. Indeed Rep
over a year old

Hello Divya, thank you for the wonderful feedback!

Washington
1 review
1 helpful vote
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Simpson Review
January 26, 2016

Good response from candidates. Identified a very strong candidate and made employment offer. Site makes it easy to organize resumes. Will use Indeed again.

Date of experience: January 26, 2016
Indeed-Support S. Indeed Rep
over a year old

Thank you for sharing your experience!