Indeed has a rating of 1.5 stars from 933 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Indeed most frequently mention customer service, small business and employer account. Indeed ranks 132nd among Recruiting sites.
Indeed generated a significant number of candidates. Most of them ranged from qualified to well qualified. We filled one of two positions with candidates found through Indeed
The review I posted was factual and negative. Indeed.com removed it clearly since the employer was a paying customer. Clearly Indeed.com cannot be trusted.
Hi Kenneth, thank you for taking the time to leave Indeed a review. Reviews are subject to a moderation process, so your review may not post immediately when it is entered. If you wrote a review for a company that did not become public or was removed after being posted, it is possible that the review did not conform to our guidelines. You can view the guidelines at: https://support.indeed.com/hc/en-us/articles/360046789111-Company-Review-Policies.
I liked the managing tool. The cost is also reasonable. The reason why I did not rate 5 is that the number of "good" resumes did not seem to increase even after I "sponsored".
I am new to using Indeed to post jobs. I really like the features it has to offer and makes my job easier. Looking forward to using it all the time and learning more.
Thanks for your feedback. If there is anything we can do to help, reach out to us at sitejabber@indeed.com
It is very helpful to look at jobs and apply for them. It is also easy to look for something related to what you want by entering key words. I really like it. It allows you to apply instantly.
We really appreciate the feedback, Paola! Thank you for taking the time to share it with us.
My account has also been suspended for no reason at all. I searched for candidates and wanted to send emails through and received the message that my account has been suspended.
Hi Georgia, we apologize for the poor experience and we have responded to your review via private message.
I am finding that I can't use features that I used to love. What happened? I actually have a better more current phone so that should not be the problem. I also use the Indeed app
Hello Shari, thank you for reaching out. A member of our team has responded to your review by private message. Please follow up with us there so we can further assist.
I have been using Indeed for the last 3 weeks, as I am a recruiter with a small recruitment business. I have 2 active recruitment campaigns, have several candidates in progress for roles, write extremely professional job ads with NO discriminatory restrictions. These roles are clearly stated as permanent, full time positions. And yet, I just received an email advising that my account has been disabled. No reason, no example, just disabled. ALL candidate information has been removed, I have no access to active candidates in the process of being interviewed. THIS IS EXTORTIONATE. I am appalled. I will now move to another service, happily PAY for the service knowing it MUST be better than this disgusting experience.
UPDATE: 29/9/19. After providing a volume of paperwork to verify my ownership of and relationship to my business, my account was reinstated. Then, after re-writing the header to better meet Indeed's guidelines, my job posting was re-instated. I maintain the approach to disable without prior warning or communication is poor client engagement and detrimental to business, however Indeed were quick to re-instate on provision of requisite documentation.
Hi Tova, we are very sorry to hear about your poor experience with Indeed. We have sent you a private message to further assist.
Best outsourcing concern gives best consultants to the clients. Clients are very much satisfied with the consultants as we give only the best resource in the market.
Hello Divya, thank you for the wonderful feedback!
Good response from candidates. Identified a very strong candidate and made employment offer. Site makes it easy to organize resumes. Will use Indeed again.
Thank you for sharing your experience!
Answer: Hello Anita, positions posted for free stay on Indeed for a total of 120 days. Sponsored positions can stay on the site until an employer has filled the job and closed it on Indeed.
Answer: Hi Sarah, we're sorry you haven't heard back from employers when submitting your resume on Indeed. We'd be happy to assist you here in reviewing your resume and offering suggestions for applying to jobs on the site. Please email us at sitejabber@indeed.com with a link to your Indeed Resume or document so that we can review. Thank you.
Answer: Hello Gerard, sorry for the negative experience. Indeed recently augmented existing search quality programs with new, ongoing strategies to make sure all jobs on Indeed meet standards for quality. This effort included a large scale review of job listings. Jobs that violated our guidelines and companies that did not meet our quality standards were disabled. We apologize that this was a frustrating process for you and will provide this feedback to our Search Quality team for future improvements.
Answer: By NO MEANS should you pursue this so-called job offer further and in fact, you should report them to the Better Business Bureau.
Answer: Hi Kristina, feel free to email our team at sitejabber@indeed.com with some additional details regarding your concerns and we'd be happy to take a look. Please be sure to reference this interaction in your email. Thank you.
Answer: Hi Irene, to explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this is likely what you are currently experiencing. If you need assistance, feel free to email our team at sitejabber@indeed.com and we'd be happy to take a look. Please be sure to reference this interaction in your email.
Answer: Hi Mae! Thank you for reaching out. To explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this is likely what you are currently experiencing. If you need assistance, feel free to email our team at sitejabber@indeed.com and we'd be happy to take a look. Please be sure to reference this interaction in your email.
Answer: Hi Harees! Thank you for reaching out. All accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. It appears our support team replied to your initial SiteJabber review via private message with more information, please check your inbox and reply there with any additional questions, or reach out to sitejabber@indeed.com and reference this post. Thank you!
Answer: Hello Anas, thank you for reaching out. To explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this might be what you are currently experiencing. If you need assistance, please email our team at sitejabber@indeed.com and we'd be happy to take a look. Please be sure to reference this interaction in your email.
Answer: Hello Rose, thank you for reaching out and our team is happy to assist here. When you have a moment, please email us directly at sitejabber@indeed.com. We look forward to hearing from you.
Hi Tom, thanks for the feedback! Please let us know if there's ever anything we can do to help.