Indeed

When I got the email that our company's account was disabled, I wasn't very concerned because we hadn't done anything wrong. I filed an appeal and double-checked my email to make sure I didn't miss any verification notice they may have requested that led to the suspension. Not even 10 minutes after filing the appeal, I received the email stating that our account was deemed unfit permanently. I was confused so I appreciated that they included a link to policy on business models explaining their decision, but I became even more confused by what I was reading.

I understand why they would ban the companies described in that policy violation. It was fairly distressing to read as a recruiter. But every reason behind their decision, everything I read in the violation is absolutely inapplicable to our business. Our open positions were honest and genuine, providing correct information for the position title, description, salary, location, clients, industry, and company details. I understand that account reviewers probably do not have the time to vet each business individually and personally, but having the account removed by no fault of the company or its operations is heartbreaking.

I had heard that some businesses had issues with Indeed blocking their accounts, read some reviews, but I thought as long as I actively engaged with Indeed and was authentic then it wasn't something to worry about. We used Indeed to fill any open positions in the company over the past year, sponsoring ads since reopening after lockdown and gladly paying whatever necessary to get the candidates we've seen so much success with. I recommend that all companies should use it while they can... but never rely on it. The rug may be pulled out from under you seemingly right when the company and candidates need it the most.

These employer review sites are a great idea. Obviously, the managers bad-mouthing them don't agree, since it hinders their ability to get off on harassing and abusing their workers. They feel any worker who refuses to be a doormat is a disgruntled worker. Foxnews even put out an article trying to get candidates to not use these sites to weed out bad employers, which shows they fear it will threaten the ability of management to lure in new victims to be abused. If such a pro-management network so strongly opposes it, then it must be good for workers.
Modern corporate mangers have become sadistic bullies who get a perverse pleasure out of harassing and threatening innocent working people who are struggling to make a living and support their families. They abuse ‘performance reviews' as an excuse to harass, bad-mouth and even slander their people. After the employee leaves, they use the ‘reference' system to continue harassing and slandering their ex-employees.
Management whines that employer review sites turn the tables and give innocent workers a chance to weed out bad and abusive employers. If you can't take it, don't dish it out.
Companies say only disgruntled employees complain when their boss abuses them. Get used to it, employer review sites are here to stay. A good employer treats its people right with fairness and honesty so they don't become disgruntled. Complaints from disgruntled employees show that the employer is at fault, not the employees. If you don't want workers calling you a bad boss, then don't be a bad boss.
The only problem with indeed is that you have to hunt some to get to the employer review. Ideally, the average rating of the employer would show up at the top of the page showing the job offer. It's not that hard to find the review, but it still could be easier. Some people using the site might not even realize that a rating of the employer is even available on indeed.

I used this site to post ads but my account was deleted without any explanations.
Very negative about this site.

Posted a job post for a client to hire bakers for their bakery. Everything sorted, ad is running fine now.

WORST CUSTOMER SERVICE EVER!

Here is my very short experience with Indeed.com:

I created an account for my boss so we could search for resumes and after sending one email I was advised that my account was suspended and I could no longer send emails.

I contacted Indeed and received this response:

"Thank you for contacting Indeed.

In order to protect our job seeker's information we have a system in place where you must contact the job seeker through your Indeed account first of all, when they reply to your message any contact information they have included on their Indeed account will then become available to you.

So if they have included their phone number it will be available to you at this stage.

If you have any further questions or concerns please do not hesitate to contact us."

If you're following along you'll note that this response has absolutely nothing to do with our problem. When I replied to that email trying to clarify I received this:

"Thank you for taking the time to go through our appeal process.

We have reviewed your account but are unable to lift the suspension. You are not able to contact job seekers through Indeed.

Suspension of your ability to contact job seekers has no effect on your ability to post or sponsor jobs on Indeed.

Further appeals or related communications for this suspension will not be considered or responded to.

Thank you,

Indeed Compliance"

I'm not exactly sure what the "appeal process" consisted of as I received one email that had nothing to do with my problem and when I tried to clarify I was banned. I don't even know what the basis of our suspension was and according to the email, I cannot even ask because they won't respond.

This is the WORST example of customer service I think I have ever encountered and wanted to make absolutely clear you knew how dissatisfied I was with this experience.

Account disabled with no support provided. Tried contacting them through various channels - no response.