Indeed has a rating of 1.5 stars from 933 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Indeed most frequently mention customer service, small business and employer account. Indeed ranks 132nd among Recruiting sites.
Keeps disabling my posted job with no reason. I posted a normal job, I myself is employer with phone number and all documents. But it was cancelled
I was able to find the qualified staff I needed for a very reasonable cost! I will use Indeed time and time again! Thanks for being there!
Pretty basic and typical job search website for local companies, good communication and email available between employees and employer
Hi Ashley, thank you for taking the time to share this wonderful feedback with us! We wish you the best of luck in your search!
We were provided with quite a few resumes and were able to hire someone. How the pricing of the resumes works is confusing
I received an email saying my account was disabled. I asked why, they asked me if I had used my account in Asia. I said no, has my account hacked. It has been almost 2 weeks and they have not answered me concerning if my account was hacked and if my personal information including my credit card was taken. It is very concerning that a company can not communicate what it going on with an account especially if they believe that it has been hacked. The security of clients information should be a high priority for a company.
Hi Tony. Thank you for taking the time to leave Indeed a review. We take situations like this very seriously and have followed up with you via a private message. Please feel free to message us there.
Indeed is one of the best sources to find available jobs. I have found many jobs through them and know other people who have found jobs.
Hi Ron, thank you for taking the time to share your experience with us! We love hearing success stories that happen on Indeed!
They have a site on the internet and it does stuff. On the internet super highway. Find work. And all of that stuff if you know what i mean
As you can read from their reply - its always the same reply - Why do they not ask for documents before allowing you to sign up? Because they want you to pay to advertise, it is not a free service! It is Indeed a giant scam - ask their directors to show you their drivers licenses & documents first before providing yours.
If you read the reviews & replies from Indeed you can see what type of company this is. They make every excuse in the book. It seems they wish to cater only to fortune 500 companies & the little business man is not welcome on their site. They have the vaguest rules, in fact they can & will shut your account down if you do not apply to applicants within a day or so. Accounts disabled for no reason. You wont hear back from support. BEYOND DISGUSTING.
You post a job, one day it works, the next day it doesnt. Bad support, bad ethics and quite questionable. They want to verify all businesses posting on their site yet the company themselves act in a very shady manner.
I was getting back to candidates when all of a sudden they blocked the account. They say 48 hr review, which is basically you go into a black-hole, you are not getting your account back at that stage.
Unless you are prepared to spend thousands with them per month, do not use them!
It is not a free job board
It is a money making scam.
Poor support, poor communication.
Stay away
Reading Indeeds responses is painful. They make excuses, they make up the rules as they go. Mark my words, in time, they will lose their market share & they just need to read the reviews on this site to be reminded why it went downhill.
I am not waiting for them to review my account, I am shutting it down. PLEASE do not have anything to do with this scammy, slimy, shady, company that uses every trick in the book to throw at you in order for you to get your money. You must give them your bank account details, you must give them your LTD company number - who is this company to demand this?
They think they own the job market.
To explain, it is normal that all accounts will be reviewed as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met.
Please note: Indeed may reject or remove any job and may disable any Company's account, for any or no reason. We cannot give every reason why a job or a company may be removed, and we always retain the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest.
You can submit an appeal through your account. Please note that the review process typically takes 1 to 3 business days and our team will contact you when they have an update, or if they need additional information.
I have used indeed to hire many staff for different positions and am very pleased and would highly recommend to other company's looking for staff.
Thank you so much for your feedback!
I used to get great results with free postings and now if I don't pay I get 0 hits. Going back to Zip Recruiter.
Answer: Hello Anita, positions posted for free stay on Indeed for a total of 120 days. Sponsored positions can stay on the site until an employer has filled the job and closed it on Indeed.
Answer: Hi Sarah, we're sorry you haven't heard back from employers when submitting your resume on Indeed. We'd be happy to assist you here in reviewing your resume and offering suggestions for applying to jobs on the site. Please email us at sitejabber@indeed.com with a link to your Indeed Resume or document so that we can review. Thank you.
Answer: Hello Gerard, sorry for the negative experience. Indeed recently augmented existing search quality programs with new, ongoing strategies to make sure all jobs on Indeed meet standards for quality. This effort included a large scale review of job listings. Jobs that violated our guidelines and companies that did not meet our quality standards were disabled. We apologize that this was a frustrating process for you and will provide this feedback to our Search Quality team for future improvements.
Answer: By NO MEANS should you pursue this so-called job offer further and in fact, you should report them to the Better Business Bureau.
Answer: Hi Kristina, feel free to email our team at sitejabber@indeed.com with some additional details regarding your concerns and we'd be happy to take a look. Please be sure to reference this interaction in your email. Thank you.
Answer: Hi Irene, to explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this is likely what you are currently experiencing. If you need assistance, feel free to email our team at sitejabber@indeed.com and we'd be happy to take a look. Please be sure to reference this interaction in your email.
Answer: Hi Mae! Thank you for reaching out. To explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this is likely what you are currently experiencing. If you need assistance, feel free to email our team at sitejabber@indeed.com and we'd be happy to take a look. Please be sure to reference this interaction in your email.
Answer: Hi Harees! Thank you for reaching out. All accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. It appears our support team replied to your initial SiteJabber review via private message with more information, please check your inbox and reply there with any additional questions, or reach out to sitejabber@indeed.com and reference this post. Thank you!
Answer: Hello Anas, thank you for reaching out. To explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this might be what you are currently experiencing. If you need assistance, please email our team at sitejabber@indeed.com and we'd be happy to take a look. Please be sure to reference this interaction in your email.
Answer: Hello Rose, thank you for reaching out and our team is happy to assist here. When you have a moment, please email us directly at sitejabber@indeed.com. We look forward to hearing from you.
Hi Evgeny, all accounts and jobs are subject to our standard reviewing process. The account has gone through our reviewing process and our team has concluded that we will not show these openings in our search results. The account will remain in its current disabled status. As the account has been disabled by Indeed you do not have the option to post a new position. Please note: Indeed may reject or remove any job and may disable any Company's account, for any or no reason. We cannot give every reason why a job or a company may be removed, and we always retain the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest. If you have urgent hiring needs, we highly suggest utilizing other hiring services. We apologize for any inconvenience this has caused.