business logo of Invicta Stores

Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,753 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
This company does not typically respond to reviews

Instant Feedback

32,296 reviews
+47
How would you rate Invicta Stores?
grey star
grey star
grey star
grey star
grey star
Mike S.
0 reviews
0 helpful votes
Follow Mike S.
Unfollow Mike S.
Send Message
Share Review
Report Review

Love the watch
January 27, 2020

Love the watch. Great price. Service was horrible. I called 4 days in a row to get return instructions. Was on hold for. 45 min each time at end of 45 min I got disconnected. Four days in a row. So I attempted to do it on line. Web site was not working. Once it worked, took 3-4 days to get an answer. So on a scale of 1-10 with 10 being the best y'all get a 2. Once return was taken care of I got my new watch and love it.

Date of experience: January 27, 2020
BkNena W.
0 reviews
0 helpful votes
Follow BkNena W.
Unfollow BkNena W.
Send Message
Share Review
Report Review

I love shopping for Invicta watches
July 7, 2018

I love shopping for Invicta watches. They look, and feel nice. The service for shipping is awesome and the website is user friendly. I was very happy with my purchase of a Star Wars watch. Definitely will continue to shop for more. =)

Date of experience: July 7, 2018
Michael K.
0 reviews
0 helpful votes
Follow Michael K.
Unfollow Michael K.
Send Message
Share Review
Report Review

The watch I received has a noticeable flaw in the glowing paint used on the dial (bubble/black dot). It is very annoying to see constantly however Invicta is notorious for their horrible customer service so I have decided just to let it go.

Date of experience: October 31, 2019
Linda T.
0 reviews
0 helpful votes
Follow Linda T.
Unfollow Linda T.
Send Message
Share Review
Report Review

Purchased as gift for my husband who has several of your watches. I was nervous that he might not like the style. To my relief he absolutely loved it! Beautifully crafted with elegant style. Now I need to purchase another one for myself!

Date of experience: June 5, 2018
Reggie S.
0 reviews
0 helpful votes
Follow Reggie S.
Unfollow Reggie S.
Send Message
Share Review
Report Review

I made an account but I had ordered two watches before and I asked if those could be added to my purchase history, but unfortunately the answer was no. I do not understand why they cannot since everything matches my now active account...

Date of experience: October 25, 2020
Rogelio D.
0 reviews
0 helpful votes
Follow Rogelio D.
Unfollow Rogelio D.
Send Message
Share Review
Report Review

This is my fourth Invicta watch and everytime I'm more satisfied than the last you guys rock my next purchase will be the Invicta bolt zeus magnum just want to get it close to my burger. Again thank you for your great service

Date of experience: May 31, 2018
Angela M.
0 reviews
0 helpful votes
Follow Angela M.
Unfollow Angela M.
Send Message
Share Review
Report Review

We love Invicta watches and own many different styles. The shipping is just way too slow... Also there are people on ebay selling your watches for less than your yellow tag prices lately so we are also buying from ebay.

Hope this helps

Date of experience: August 23, 2019
Rosalind P.
0 reviews
0 helpful votes
Follow Rosalind P.
Unfollow Rosalind P.
Send Message
Share Review
Report Review

I just love these watches and the ordering process is so easy! However, the long delay in the delivery of this order dampened my joy as it was to be a birthday present for a family member but it was not received timely. In addition, there were no intermittent updates regarding the delay and calling resulted in wait time of 30 minutes before being answered or not answered at all. In spite of this I would not hesitate to order these lovely watches in the future.

Date of experience: June 5, 2020
Dean W.
0 reviews
0 helpful votes
Follow Dean W.
Unfollow Dean W.
Send Message
Share Review
Report Review

Good Experience, Shipping was fast, which is unusual but maybe you guys at Invicta are making changes for the better. Anyway. Overall great experience watch looks great and the wife loves it so that's the most important thing. Keep up the good work.

Date of experience: April 22, 2020
Stacey M.
0 reviews
0 helpful votes
Follow Stacey M.
Unfollow Stacey M.
Send Message
Share Review
Report Review

I'm very happy that I was able to afford a watch, and a bracelet for my husband. He absolutely loves Invicta. There were so many that were reasonably priced for me to choose from. He's going to be pleasantly surprised this Valentine's Day!

Date of experience: February 14, 2020
Cherea B.
0 reviews
0 helpful votes
Follow Cherea B.
Unfollow Cherea B.
Send Message
Share Review
Report Review

My husband loves Invicta brand watches and now he's made me a lover of the brand as well. My husband has several and I currently have purchased 2 in the last few months. I saw this limited edition Mickey Mouse watch online and it was love at first site. I was very impressed with the the look and quality of this watch. Invicta can expect more business from us in the future as long as the continue to offer great discounts and online deals.

Date of experience: January 21, 2019
robert w.
0 reviews
0 helpful votes
Follow robert w.
Unfollow robert w.
Send Message
Share Review
Report Review

I have ordered several watches and have paid for the two day shipping. I totally understand that it takes 3-5 business days to fill an order but once that order is ready for shipment and shipping notice is sent to me, I would expect it in 2 days--just like I paid for. But in both cases the watches arrived 3-5 days AFTER they were shipped so I am not sure how this happens ( or doesn't happen).
Amazon has set the industry standard for shipping--two days is two days---not 3-5.
But I should mention that when I've brought this to Customer Service's attention, they have been totally understanding and have refunded my shipping charges.
I'm just suggesting that either the policy you have or the execution has to be clarified.

Date of experience: August 30, 2019
Julio M.
0 reviews
0 helpful votes
Follow Julio M.
Unfollow Julio M.
Send Message
Share Review
Report Review

I was able to get two beautiful timepieces for what I would normally pay for one at a store...very satisfied and plan on ordering more as I love the selections available. Specially the oversize options

Date of experience: September 28, 2019
David B.
0 reviews
0 helpful votes
Follow David B.
Unfollow David B.
Send Message
Share Review
Report Review

The only thing that would have made it better is if I would have been provided with the tracking number. When my order came I had no idea as I had never gotten a status update on my order it just showed up. Also there was no paperwork in the boxes of any kind, so warranty or shipping/payment.

Date of experience: November 29, 2019
Andrea R.
0 reviews
0 helpful votes
Follow Andrea R.
Unfollow Andrea R.
Send Message
Share Review
Report Review

Wish there were more views/ pictures of the watches. Didn't realize just how tall one of the watch faces was going to be. I hit it on everything since it sticks out twice as far as my last watch. It will take some time to get used to. Other wise the watches look and work great so far.

Date of experience: August 2, 2018
Travis W.
0 reviews
0 helpful votes
Follow Travis W.
Unfollow Travis W.
Send Message
Share Review
Report Review

The prices are more than fair
May 27, 2020

The prices are more than fair. Amazing deals for the most part. Delivery through FedEx has been a headache though. Customer service corrected the issues, we just had to wait longer due to FedEx inconsistency.

Date of experience: May 27, 2020
Dalil R.
0 reviews
0 helpful votes
Follow Dalil R.
Unfollow Dalil R.
Send Message
Share Review
Report Review

Disappointed the watch came so late it was a birthday gift and that birthday has came and gone. I guess better late then never. Besides everyone makes mistakes, However I'm always pleased with invicta products.

Date of experience: July 18, 2017
Dennis K.
0 reviews
0 helpful votes
Follow Dennis K.
Unfollow Dennis K.
Send Message
Share Review
Report Review

When I pay for 2-day shipping
December 30, 2019

When I pay for 2-day shipping. I would expect to receive my watch in about two days. It took almost 10 days. The lame excuse I got was it was shipped with two day delivery after the order was processed. I guess you just got an extra $29.00. Will never buy from you again and alert anybody who is considering shopping from you.

Date of experience: December 30, 2019
Jon D.
0 reviews
0 helpful votes
Follow Jon D.
Unfollow Jon D.
Send Message
Share Review
Report Review

I absolutely love Invicta!
April 18, 2020

I absolutely love Invicta! The shipping turnaround is atrocious. Only half of what I ordered, was delivered in the time frame outlined on the website. I understand we are all dealing with the current situation. I would like more communication if there is a delay,or a product went out of stock. Again, I adore the Invicta brand, but communication could be improved. Thanks.

Date of experience: April 18, 2020
chad s.
0 reviews
0 helpful votes
Follow chad s.
Unfollow chad s.
Send Message
Share Review
Report Review

There appears to be no real time updates to your order when it ships. I waited more than 6 days for my
Order to update. There is no chat function on the website. I finally got a hold of someone through Instagram page. I'm happy with the products and the prices I paid, just not happy with the lack of communication from Invicta.

Date of experience: May 20, 2020