Our pool pump motor died. Called the local pool repair guy "Hot Tub Tony" (great repair service) and he recommended we buy a new motor from INYOPools. I did a little research and then contacted several local pool suppliers to compare prices. INYOPools was 1/3 the price of what I was quoted by the local stores for the exact same motor! Will definitely be buying from INYOPools again for anything needed for our pool.
Sent pics of my pool and needed rail caps, Ordered what they recommended, got 14, The fit was perfect made the pool look brand new, very satisfied, totally recommend
This was the only company that I could find that sold a replacement filter for the Hayward Cx200xre and Harvard swimclear C200s. I did see another company selling it, but the price was astronomical. Quick delivery and the product looks good.
My only complaint was the Seal/Gaskit kit that I ordered to go with the new motor, wasn't shipped together. The motor arrived the next day. The Seal /Gaskit kit arrived 5 days later. Other than that was very satisfied with the ordering process, the quality of the replacement parts and motor and their Customer Service.
Last year our son got us a pool boy. He had a vacuum that seemed to work well, he said he got it at Leslies. I looked, the local leslies sent me to their webpage, don't remember the reason, but I didn't get it. This Pentair vacuum with the swivel head is very close to what he had. Can't wait to try it out.
I had to return a SWG due to electrical failure. After providing some photos of the device and pool pad, they accepted the RMA. I shipped back the item and got a check in the mail about a week after they received the item. All in all, the experience with service staff was on point and pretty responsive. The price on the item when I bought it was great, so I would recommend them.
I don't know where these bad reviews came from but this is the best
Customer service in the business, they help with everything
They respond promptly and you can talk to real people if needed.
Second time purchasing replacement filter for Hayward system. Product appears to be same quality as original and arrived quickly and in new condition.
Shipment arrived promptly and in great condition.
It will take me a few weeks before I have the right weather to install liner.
But looks good quality from what I can see in the box.
I ordered a pool pump that said it was compatible with the number of my current pump - but it was not even close. When I tried to return it the process is a scam to never have to give you a refund. They should just have a no return policy so that you know when you order that your not getting a refund if the part is wrong. I packaged it back like they said it had to be - exactly where the tag has to be and spend $105 to return it - then they sent me pictures saying it was damaged by UPS - the pictures are of a perfect box. I knew when i saw the list of things you had to do to get your money back that I was wasting my time. Now they have the pump to resell and my money! NEVER ORDER FROM THIS PLACE.
Overview
INYOPools.com has a rating of 3.1 stars from 393 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with INYOPools.com most frequently mention customer service, great price and fast delivery. INYOPools.com ranks 1st among Swimming Pool sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members