iTunes has a rating of 2.9 stars from 257 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about iTunes most frequently mention apple product problems. iTunes ranks 2nd among Downloads sites.
Itunes is a favorite to find any artist or song you may be looking for, I'm an oldies listener but I also love new modern music and I can find whatever I want. Love it!
Date of experience: February 22, 2016
Have never had an issue with playing any of the music I have purchased, even though I do not have a Mac. Everything always works fine, and this keeps the daughter happy on her iPod.
Date of experience: May 29, 2017
I am a die hard Apple fan, so of course iTunes ties into that. But I find the selection good, prices aren't bad, and it's easy to search or just browse.
Date of experience: May 4, 2016
I have a 16 year old grandson and like to send him little gifts. Itunes makes a great gift for a teenager! What do I know about what their current "likes" are?!?!? This makes it so easy.
Date of experience: June 29, 2015
I wish it would show when you've already bought a song or there was a way to switch versions of songs or show you what other versions are available right before purchase...
Date of experience: February 9, 2015
I used iTunes exclusively until songs began to disappear from my iTunes list. It turns out that if they deem a song no longer profitable they literally steal it back from your computer and iPod. I emailed, called and complained until one of their representatives told me that they would NOT return my $$ or the songs that I had purchased.He went on to say that I should have made a CD copy to keep the songs that I purchased (kind of defeats the purpose of having an iPad). I have since switched to Songbird and transferred my entire iTunes library to Songbird and I have had no problems since. I WOULD NOT RECOMMEND unless you load all of your own songs onto iTunes.
Tip for consumers:
Do NOT purchase ANY music from the iTunes store. They may steal it back from you and still keep your money.
Date of experience: September 7, 2015
The only thing to hate about the site is that I didn't have the idea first and got rich from it. Easy way to purchase music and always stay up on new stuff. Love it
Date of experience: September 23, 2014
The best offline media player I've ever used. I can listen to any track whether online or offline. Can easily update my playlist with the latest music.
Date of experience: February 16, 2017
The best music Enterprise. I don't think there's a better site for music than iTunes. An example is how easy it is to find the tune one wants to listen.
Date of experience: June 12, 2017
Haven't looked at any other website for music anymore, the selection is amazing for less than 10$ a month. If only they had subscription less then 20 a month for movies and tv.
Date of experience: April 1, 2017
I've seen better ones but can't name something I can complain about. It works, that is all I can say
Date of experience: March 23, 2023
WARNING For the last 4 days I have spent my time going back and forth with ITUNE/TikTok over an email about a purchased made and these companies now mind you I have given these two companies to call me and they will not call so don't waste your time giving these companies your telephone number they won't call you! They will make you do a report online and then deny your request and these companies will just take your money and run by not giving you what you purchased. Then telling me that if I purchase these items again which are gifts on TikTok use to battle other people on LIVE CHAT these two companies work together and basically charged me $50 for 3303 coins and I keep explaining THAT I WAS CHARGED FOR ITEMS THAT WERE NOT RECEIVED! SO, why did you take my money! So, to everyone here reading reviews please make sure you are receiving your product of purchase or they will not refund you your money! Also, TikTok came at with the next time I purchase coins for a battle they will deduct my coins on my next purchase! Now, you tell me why would I purchase anything for these companies now to help my people battle on TikTok I WON'T! That is why they are always on the news with problems! OH YEAH NOT TO MENTION IT HAPPENED TWICE ONE FOR $50 the other for $20 and why would I need to lie! Y'all just be careful with your purchases through Itune!
Tip for consumers:
I think I deserve a refund
Products used:
NONE JUST TAKE MONEY AND NO ITEM
Date of experience: December 17, 2022
Wel i have usend this platform wen i hade my first iPhone witch was the iPhone 4. An toe me the site is verry interesting for peoples witch have Appel Stuff so for them the Site is complet an easy to use.
Date of experience: July 25, 2016
I am based in Australia. Their music cost is too expensive. Whilst I buy a few songs from them I purchase from cheaper sites after using iTunes to research what I want to buy.
Date of experience: January 15, 2015
Who buy music nowadays anyway? If only I would want to support fav bands I would buy from them directly or donate. I dont want those big companies get any of buck of it!
Date of experience: March 25, 2015
Never had an problems with them, not always easy to get hold of them, but the music choices are good and easy to download.
Date of experience: October 23, 2020
I started using Itunes from the beginning and I have bought a lot of music over the years. And now my wife and my children are able to share all our music with the family sharing.
Date of experience: January 24, 2016
The IOS Apple Developer Program doesn't seem to be working well when I submit a build from xcode6
Suggestions:
Add iTunes, music, movies and other developer programs to our current developer programs
Tip for consumers:
Fix all the errors in your iOS or mac application before you submit it for build to the iTunes connect
Date of experience: August 3, 2015
I love iTunes It is really so easy to use and find things we are looking for. We can also preview the songs we want to buy before we buy the full song.
Date of experience: June 2, 2015
The program is well-known and useful for apple devices but it has the same problem it had for years. At opening it somehow loads all the resource of the PC no matter how good this PC is...
Date of experience: July 11, 2017
I love iTunes! It's the best place to find music, movies, books, TV shows, and other apps. Recently, I got fond of iTunes Radio where I can hear music from selected radio stations.
Date of experience: August 12, 2014
If you don't have Apple products, itunes will take your money and make you pay even if they offer 3 free months! AVOID AVOID AVOID if you don't have anything Mac! They offered 3 free months, and did not deliver!
Date of experience: June 17, 2016
I just love itunes, you can find variety of music & songs. You can get any type of songs or music whichever you wish to hear & enjoy. Nice collection of songs
Date of experience: February 3, 2016
The new social functions are awesome. Always have good recommendations from reviewers. Prices are good. Always a reliable working site. The best of the best!
Date of experience: September 26, 2011
I really like downloading with them, although their page has quite a few inbound and outbound network speed problems.
Date of experience: December 20, 2021
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