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iYogi has a rating of 3.1 stars from 295 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iYogi most frequently mention computer problems, technical support, and many times. iYogi ranks 7th among Computer Repair sites.
I've been an iYogi customer ever since Dell refused to extend services on my desktop computer nearly 10 years ago. I never regretted that decision. Throughout the years, iYogi support is always available every time I had a problem, whether it was a computer virus, or a Windows upgrade, or a disk crash. Moreover, I don't think any tech support service in the U.S. can and will ever match iYogi's pricing. The 24/7 service at iYogi is provided by college trained computer science majors, and software engineers. They are truly professionals. I hope iYogi will remain as a customer-oriented independent company, and not get swallowed up by a big company only interested in squeezing more money out of their customers and their own staff. Good job, iYogi, and good luck!
Between my husband and myself we spent 10 hours in front on the computer in one day. BEWARE! Don't waste your time. We went 5 full days without internet access or removal of our viruses. 3 return phone calls with an appointment also to no avail. This is a rip off. Also be informed that is you have Shield Deluxe, change your antivirus software. This is the company that recommends iyogi.
I Yogi HR Stuti Misbehaves with Candidate come for an Interview on
21. 3. 2015 at Noida (B-38, C/3, Sec-57, Noida) & threat to blacklist the Candidate
Tip for consumers:
I don't think I Yogi hire any candidate as they don't have the fund & I saw many people complaining I Yogi.
Its better to blacklist those fake company
Eveyrone at iyogi is always very helpful, so far no issues. I am happy with their product and everyone that i have dealt with over the phone
Sometimes they were good, a lot of times they would push to sell me things that I would just hang up on them.
Have been a loyal subscriber to IYogi for about 4 years and have nothing but great respect for how they handle my situations.
I Ernesto recomend iYogi to everyone with a need of support with computer issues reliable, dependable, very professionals, experience, and most of all for their Exellent care I received
I have had the iYogi service for several years and have found it so frustrating. Everytime I call or use their support dock it is hours on the phone. I was having a problem getting it to boot up. They convinced me to upgrade the operating system from Vista to Windows 7 which I did. It didnt really help. A month after installing Win 7 i called for help again. TWO hours into the conversation they were still pressuring me to upgrade to windows 8. They got a supervisor on the phone and they wouldn't just fix the issue. I just kept saying please fix the problem. I finally caved and purchased 8. Two nights ago i called to have them install it. 5 hours on the phone. It is still not fully installed. Then they told me that the anti-virus program wasn't compatible so i had to purchse that. Then they pressured me into purchasing hard drive protection. At 11pm I couldnt take it anymore so we set up an appointment for tonight to finish it. I left work early to be here and they never called. I tried calling them to get another technician and i was on hold for 30minutes and no one picked up so i finally hung up. So i will need to call again tomorrow to try to connect. They NEVER keep appointments except when they are selling you something... like renewing your service contract... they are all over that! I cant wait until they are out of my life!
Almost100 % of the time my problems get fixed quickly... it sure makes my life much easier... and you can't ask much more then that.
I have had a vary good experiace with iyogi as my title says Outstanding job iyogi has done over the years compleatly satisfied
I've been using iYogi for 5 years now. I'm in business for myself. They have provided invaluable back-office IT support for me and my business.
My McAfee failed to protect me against something called Vista Anti-Virus 2012 and when I called for free tech support iYogi took the call.
Although they are based in India the tech was extremely knowledgeable, spoke coherent English, and was very friendly to which I was to find out why later.
After transferring control of my computer to him it took about an hour to get it out of my computer. During the time he was running removal tools he showed me that my computer had a boat load of other problems which I thought he was going to fix then for free -Wrong
Then he hit with the sales pitch that my computer needed a good cleaning which iYogi could do with a 1 year program for $149 or 2 year for $249 which were higher than prices I had seen in PC World from this same company, but much lower than I had been quoted from other places.
I told him it just wasn't within my budget because of the Holidays but I may consider it later and agreed to a phone call in mid Jan annd d to sharpen his pencil.
Then he started with the Typical Salesman Hard Sell Urgency approach and couldn't guarantee price after Christmas but would talk to his boss just for me.
To make a long story short I will probably use them to clean my computer based on my previous experience with them and the lower cost, that is if he sharpens up his pencil cause I spent a lifetime in sales and understand who you can $#*!er and Deal with.
I love iYogi, and i'm glad i chose your co. Your tech's are very smart & friendly. I will be staying with you!.
They cheated me by telling me stories about how bad my computer was and took out money from my account. Very unhappy and was cheated by iYogi.
I am trying to get iyogi to clean my computer.
No one is answering.
I have an account with them
I want to cancel my service with them
We are very happy with the service. The staff is always happy to assist us and very patient with us.
Tip for consumers:
very quick and efficient service.
Your technicians try to scam every time i call.
They try to get you to purchase something every time you call
Up-sell, bait/switch, phone calls forever after. Better alternative: Get some young local computer-nerd to do it for 1/10 price.
Had a great experience with the I yogi team.
Technician took over my problem, which was serious, and fixed it.
Always available in times of need. Just sit back and let them work. I can't ask for more. Very pleased with the service.
Been on the line for over 5 hours and transferred more than 10 times already not to have issue resolved.
I've always been completely satisfied with the technical help from iYogi. Everyone is very courteous and knowledgeable.
I have been a customer for over 5 years. They are available 24/7 and my problem is solved within 30 minutes.
I am vary happy with the iyogi tex. Support there always ready to help and are so good at fixing my computer
These people provide some really good after sales service. This was my third visit to their site. Thanks iyogi
Stay away from iYogi. At best they are clueless; at worst, they are crooks.
I called them because of a compatibility issue between a brand new Windows 8 PC and a 3 year old Epson printer. I thought I was on Epson's driver download site but somehow got intercepted by a live tech support person at iYogi. She took control of my computer and immediately commented on how slow it was running. "Don't worry though," she said. "I'll clean up your computer and get it running properly as soon as I fix your printer problem." 20 minutes later, no progress on the printer problem, but my PC was running even slower and scary pop-ups were appearing on the screen saying things like, "Your computer is about to crash."
"See this box?" She moved the cursor to one of the pop-ups. "Your computer has some serious viruses, but I can fix it. Why don't you sit back and have a cup of coffee while I work?"
"Who''s paying for this?" I wanted to know. It was like pulling teeth to get a straight answer, but finally she said that while a lot of the work was free, it would take $150 to fully sanitize my computer.
Being convinced that iYogi had deliberately caused the problems they were now offering to fix, I pulled the plug on the Live Tech Support. Then I went to work: turned back on the firewall that had been turned off; removed 4 spyware programs that had mysteriously appeared; went to the real Epson site and downloaded the right driver; installed it - and everything works. But I am still worried about identity theft etc. I mean, God knows what they sucked out of my computer while they had access.
Oh yes... my computer miraculously recovered its speed... after I detached iYogi's drogue chute;-)
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iYogi is an independent provider of consumer technology services. Setup in 2007, iYogi has over 3 Million users across 11 countries and a team of 4000 certified technicians who troubleshoot technical problems with computers, smartphones and mobile computing devices like tablets and iPads. iYogi is one of the largest brand-agnostic tech support providers has an A+ rating with the BBB. With Good Karma as the foundation for doing business iYogi is very open to feedback and puts customers first, always.
Thank you Chase, we hope to continue to provide the best possible service to you in the future as well.