Our order cam in correctly the way we ordered them. Was shipped and delivered in great time. Customer Service was great.
Ordered only 3 final bill showed 6 items and charged me for 6 I only needed 3. Will return the items not needed once received.
I wear size M but I order size M is not fix to me. I don't know why different between the normal cloths and the nursing cloths.
The uniform was shipped fast, however the material that was in the jacket was different from the pants
Easy to shop, excellent descriptions, shipping is a lot faster than before and you can track it now! Very Satisfied!
Prompt service, product as described, excellent fit, well manufactured and will order from this company again.
You could not deal with a better company. I love ordering my scrubs from them and will continue to do so.
Perfect fitting scrub pants! Easy checkout system! Fast shipping! Will definitely be ordering again soon!
Answer: Dear Customers, I would like to take this opportunity to personally apologize for any shipping issues you might have experienced over the past several weeks. For those that have ordered from Jen's Scrubs before, you know our history of superior Customer Service. We built our business on it and it is what we promise to our customers with each and every order! For our new customers, I realize your first experience may not have been what you expected. These shipping issues were a direct result of my decision to transition my day to day management of the company to a new business partner on January 1,2016. Unfortunately, my new partner made several changes to our customer service and inventory management departments that directly impacted how our products were shipped. I want to re-assure you that as of today, I am again running the day to day operation of the business. The unsurpassed customer service is back, along with our continued everyday low price uniform offerings. Additionally, I have reorganized our teams of customer service specialists. I personally guarantee that both our shipping and inventory controls are back, and will be even better than they have been in the past. Please note that ALL orders have either already shipped or are in the process of being shipped today and tomorrow. If there is still an issue you need addressed, please email CustomerService@JensScrubs.com or call 877.672.0962. All emails and phone calls will be answered quickly and professionally. In appreciation of your past, present, and future support and business with Jen's Scrubs, I am also providing you with a special one-time 35% off discount code for the next new order you place with Jens Scrubs. Please use coupon code JEN35 at checkout. Everyone at Jen's Scrubs appreciates your business. Thank you for your continued support. Jennifer B. Founder & Owner Jens Scrubs and Medical Uniforms
Answer: Dear Customers, I would like to take this opportunity to personally apologize for any shipping issues you might have experienced over the past several weeks. For those that have ordered from Jen's Scrubs before, you know our history of superior Customer Service. We built our business on it and it is what we promise to our customers with each and every order! For our new customers, I realize your first experience may not have been what you expected. These shipping issues were a direct result of my decision to transition my day to day management of the company to a new business partner on January 1,2016. Unfortunately, my new partner made several changes to our customer service and inventory management departments that directly impacted how our products were shipped. I want to re-assure you that as of today, I am again running the day to day operation of the business. The unsurpassed customer service is back, along with our continued everyday low price uniform offerings. Additionally, I have reorganized our teams of customer service specialists. I personally guarantee that both our shipping and inventory controls are back, and will be even better than they have been in the past. Please note that ALL orders have either already shipped or are in the process of being shipped today and tomorrow. If there is still an issue you need addressed, please email CustomerService@JensScrubs.com or call 877.672.0962. All emails and phone calls will be answered quickly and professionally. In appreciation of your past, present, and future support and business with Jen's Scrubs, I am also providing you with a special one-time 35% off discount code for the next new order you place with Jens Scrubs. Please use coupon code JEN35 at checkout. Everyone at Jen's Scrubs appreciates your business. Thank you for your continued support. Jennifer B. Founder & Owner Jens Scrubs and Medical Uniforms
Answer: Dear Customers, I would like to take this opportunity to personally apologize for any shipping issues you might have experienced over the past several weeks. For those that have ordered from Jen's Scrubs before, you know our history of superior Customer Service. We built our business on it and it is what we promise to our customers with each and every order! For our new customers, I realize your first experience may not have been what you expected. These shipping issues were a direct result of my decision to transition my day to day management of the company to a new business partner on January 1,2016. Unfortunately, my new partner made several changes to our customer service and inventory management departments that directly impacted how our products were shipped. I want to re-assure you that as of today, I am again running the day to day operation of the business. The unsurpassed customer service is back, along with our continued everyday low price uniform offerings. Additionally, I have reorganized our teams of customer service specialists. I personally guarantee that both our shipping and inventory controls are back, and will be even better than they have been in the past. Please note that ALL orders have either already shipped or are in the process of being shipped today and tomorrow. If there is still an issue you need addressed, please email CustomerService@JensScrubs.com or call 877.672.0962. All emails and phone calls will be answered quickly and professionally. In appreciation of your past, present, and future support and business with Jen's Scrubs, I am also providing you with a special one-time 35% off discount code for the next new order you place with Jens Scrubs. Please use coupon code JEN35 at checkout. Everyone at Jen's Scrubs appreciates your business. Thank you for your continued support. Jennifer B. Founder & Owner Jens Scrubs and Medical Uniforms
Answer: Dear Customers, I would like to take this opportunity to personally apologize for any shipping issues you might have experienced over the past several weeks. For those that have ordered from Jen's Scrubs before, you know our history of superior Customer Service. We built our business on it and it is what we promise to our customers with each and every order! For our new customers, I realize your first experience may not have been what you expected. These shipping issues were a direct result of my decision to transition my day to day management of the company to a new business partner on January 1,2016. Unfortunately, my new partner made several changes to our customer service and inventory management departments that directly impacted how our products were shipped. I want to re-assure you that as of today, I am again running the day to day operation of the business. The unsurpassed customer service is back, along with our continued everyday low price uniform offerings. Additionally, I have reorganized our teams of customer service specialists. I personally guarantee that both our shipping and inventory controls are back, and will be even better than they have been in the past. Please note that ALL orders have either already shipped or are in the process of being shipped today and tomorrow. If there is still an issue you need addressed, please email CustomerService@JensScrubs.com or call 877.672.0962. All emails and phone calls will be answered quickly and professionally. In appreciation of your past, present, and future support and business with Jen's Scrubs, I am also providing you with a special one-time 35% off discount code for the next new order you place with Jens Scrubs. Please use coupon code JEN35 at checkout. Everyone at Jen's Scrubs appreciates your business. Thank you for your continued support. Jennifer B. Founder & Owner Jens Scrubs and Medical Uniforms
Jen's Scrubs has a rating of 2.4 stars from 162 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jen's Scrubs most frequently mention customer service, credit card and several times. Jen's Scrubs ranks 4th among Uniforms sites.