I had a good experience with Jen's scrubs. My only problem with buying new scrubs online is the regular sizes are often too short and sometimes the tall sizes are too long. Its the price for ease on the internet. I may have to start heading out to the brick and mortar shops in the future to find the brands and fit that suit me best.
By far the best deal on wonderwink scrubs! Always in stock and always ship out next day! Online discounts/promo codes are a plus. I will keep coming back for all my scrub needs in the future. Thanks again for the killer deals!
This was my first time shopping at Jen's scrubs and won't be the last. The website is very easy to browse, checkout was simple (I use paypal), my items shipped and arrived quickly. I'm very pleased with my overall experience!
I've worked in the medical field for 11 years and I'm very picky about my scrub pants.
I got to have side pockets with full elastic waistband. I finally found my pants at an unbelievable price. Love my $#*!inson cargo pants
Thank you Sheila CNA/MA
I love these scrubs. I have 6 sets and plan on getting more. They are wrinkle free and wash and wear. The colors are vibrant and it does not fade. They feel like pajamas and you can move very easy in them. The petite size is perfect because I am 5 feet tall.
I shop here because I can always find the Wonderwink scrubs I love in my size, my color. However, the shipping part is lacking. I was sent an invalid tracking link, although my scrubs did arrive on time, and were perfect. However, I cannot find out when the remainder of my order will ship, or why it has not.
Shipping was delayed for days without any communication. Their phone weren't accepting calls and I had to email. They did respond the next day, however, the scrubs still weren't here in time. I've used them for all ofyour scrub ordering and this may make me reconsider that decision.
14 days for a simple scrub set to be sent out. God knows how long till I rec it as there is no tracking number. 4 emails all unanswered. Phone says no service for 5 days. Wow. How do they stay in business.
Ordered from this outfit a second time and am regretting it. Placed an approximately $50 order and paid for it on 3/21. Orders that are shipped out to the customer do not include a tracking number. I did receive notification from the business that my order had shipped -- eight days after it was placed, but it is a guessing game after that without a tracking number. I have sent at least five messages and my husband has tried to reach them on the phone several other times. No response whatsoever. So now the transaction is in dispute. Will never deal with this place again.
I placed two orders with Jens Scrubs on 4/23/16 I spoke with customer service on 4/28/16 & the agent informed me that my order had shipped on 4/27/16. It is now 5/6/16 I have not received my order. No one can be reached on the customer care number nor does anyone return your call. I am just going to take legal action to get my money back. Please stay away from this company!
Overview
Jen's Scrubs has a rating of 2.4 stars from 162 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jen's Scrubs most frequently mention customer service, credit card and several times. Jen's Scrubs ranks 4th among Uniforms sites.
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- Roslyn Heights, NY, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Cindy,
I've very sorry for your experience. We are adjusting to a higher than normal response to our spring sale so we've got a little behind in shipping and customer service. We'll be back to normal soon and we appreciate your patience as we get through this busy time.
Jen