Jewlr

I have purchased a engagement ring for my fiance. I have read so many bad reviews about jewlr that I am giving this only 1 star
Until my ring arrives.
I will let you guys know how my ring is and how is the quality.
Fingers crossed it's all good.
Order J.3.0.1.5.3.5.9.3.0.7
Let's hope it's like the photos I've attached.
Stay tuned for an update guys

The whole process was really quick. I booked a home session and Mr. Abul came on the very next day. He brought extra samples too. He was very courteous and well behaved. The purchase experience was very smooth too. I bought the one I liked in that very session. I got the purity certificate and the invoice on my email within 15 minutes.

The order received was exact. It was customized as a Doctoral graduation ring. It arrived on time. Also, received a gift and discount coupon for the next item. Quality is exceptional. Amazing packaging. Thank you to your whole team. Feb 2024,

This is for children or just junk jewelry. If you say these are real then it's real junk. You can't see the ring or necklace without a magnifying glass. Can't read the engraving so sorry I wasted my time and money I'll definitely be returning them. Stones aren't cut the same paid extra for genuine diamonds on the side of the ring and there just bumps are diamonds even set there? I paid extra for engraving but can't even see it it's small but also barly engraved into the metal.
I'm just very unimpressed with all of it. I'll spend more elsewhere for quality items. I recored myself writing this review and I'll post on BBB and sitejabber & Facebook and record any phone calls (this place is shady) till my money is returned. You will be sorry you used this site…

This company not only creates beautiful jewellery but they stand by their product! Love supporting young canadian companies! Shop online experience was flawless! Love love the product! Will be back to shop!

When I ordered I got immediate response, great price, received in 2 days & the presentation was exceptional. The free of the cube necklace just sent it over the top. It is so nice that this customer service still exists. Thank you

Accidentally found this company by looking at online jewellery. A stylish range of jewellery and a fantastic personalised selection to make a piece even more special. Ordered a Russian ring necklace with x3 personalised engraved rings which was stylish and beautiful. The piece was on black Friday price with an additional 10% new customer discount added plus a free gift of another necklace which was perfect for my 10 year old daughter. Confirmation email was quick and a very thorough delivery email followed. Received the purchase with in a week which i thought was great service considering it was engraved. Will definitely recommend and use again. Well done and keep up the great service

Website was very easy to use. My ring actually came in the mail a lot earlier than it was said too even though I ordered it a week before mothers day. I am extremely happy with the service great communication via email and text messages. However, the engravings are tiny and so is the actual ring. My mom is a size 7 and the stones are small as well. I have not worn it because it is a gift for someone else I am hoping the quality is what they promised and I am very worried about that given the current concerns. They need to include a picture of it on someone's finger to show actual size.

Charm I ordered arrived in a reasonable amount of time and was very nice. Love the interactive experience online where you can see what your jewelry will look like with the different colored jewels. Will be buying again.

Very awful attempt at selling a ring style advertised. When contacted they insisted it was within their quality control. Still waiting for refund on 2 rings. Gave incomplete addresses for returns. This company is a joke

Still awaiting order (just placed today) but the site made it very simple to find exactly what we we're looking for for my mother in laws christmas gift. Great prices as well & you receive a free necklace!

I got a monogrammed 14k gold disk. For over $300 I could have gotten better at Walmart. The bail is nonexistent and totally different than their photos. The chain would break just sneezing on it. I do not recommend this company.

My daughter bought me a family ring with 5 stones for Christmas. The silver was so soft that in less than two weeks the ring was completely bent and disfigured and on the verge of cracking. I had to take it to another jewelers to get a whole new backing put on it so it could withstand the wear of daily wearing. When my daughter told them about it their response was, "oh sorry, you should have sent it back and we could have maybe done something." Why are they selling such low quality work to begin with? Very disappointed as this was such a special gift and maybe I could have checked with Jewlr first before the other jeweller did something but I didn't want to disappoint my daughter. They won't even compensate her for their original shoddy work.

Great ring love it my future wife is really going to love it this our first valentines actually not together but this should bring us closer no matter how far apart we are at the moment! Thank you guys!

Communication was excellent. They updated me every step of the way. The ring arrived safe and very quick. It is very beautiful. I have received many compliments on it already. Would not think twice to order from them again. Very happy with my purchase!

No communication despite numerous calls to a number that doesn't answer your call. Instructed to leave a message and they don't call you back! I've wrote 3 times now too. They don't allow you to leave comments or feedback on their social media pages... ask yourself why and if all these raving reviews are genuine! I think not! Avoid this company. Worst customer service ever!

Great product. Super promotion for signing in with Facebook. Slick site, easy to navigate. Would do business again.

Just ordered, so can't address quality yet. The free shipping was over 2 weeks out. I have more time than money, so I'll wait.

The website was slick. The mobile side too... though I ultimately ordered using a computer. I hope to update this review after delivery.

I picked Jewlr because they could make the ring I wanted and deliver it in time for my wedding. Three days prior, the ring did not "pass quality control" and they pushed the delivery date out beyond the wedding. The only good thing is they allowed me to cancel and refund the order and express shipping.

Now I'm left without a ring with 3 days to go.
Thanks, Jewlr.

Purchased a ring for my husband less than 3 months ago in remembrance of his late twin brother. Ring has/had two amethyst gems. One fell out already last week. Since the company has a 1 yr repair policy, I placed the repair order and was SUPPOSED to receive a CALL letting me know who and how to send his ring in. Instead I received the following email "

Thank you for your email and we definitely want to help you get your ring repaired.
However, due to the busy holiday season and the large number of orders that we are working hard to fulfill, we cannot accept any repairs at this time.
Please get in touch with us after the holidays and we will be more than happy to talk to you about your repair.
If you like we can send you all the information you need to have your ring resized/repaired.
Please let us know how you wish to proceed.
We apologize for the inconvenience and thank you for your patience."

Very unhappy with the on going customer care… or lack there of.

Disappointed with size of bar pendant. Website pic makes it look bigger. Also this is the second time I order a necklace and its packaged so poorly that the chain is tangled and knotted. Unfortunately I will not order from Jewlr any more.

The item purchased was of unacceptable quality, especially given the money paid for it. The necklace looked like 3 linked washers rather than white gold rings. The free gift necklace had a gap from one side to the other where it had been poorly made. We were told we'd have to pay return postage if we wanted a refund, despite the item looking nothing like the one pictured on their website. Wouldn't purchase anything from them again

I have to say that I was very disappointed when I got the actual product. I bought this ring as a Christmas present for my daughter and if you look at the picture on the sight you can clearly see the engraving and the shape of the Celtic knots. However, when you get the ring it doesn't even remotely compare. Looks like something you would give to a child, definitely not worth £200 (approx). Will never use them again.

I purchased a nice 10k family piece with four stones, and engraving.
The overall shopping experience was great with a very polished website and order customization process.
The ring was produced and shipped within a week of ordering, and arrived on time as expected.
The ring is nice, the engravings look good and are actually slightly larger than the website showed(which is a good thing since I was concerned they would be too small to read as others have mentioned)
I ordered a diamond(cubix), emerald(genuine), topaz(genuine) and ruby(genuine). The cubix diamond and genuine topaz are acceptable I feel, but the ruby and emerald are so opaque that they look plastic.
I immediately started the refund process as I felt very disappointed with the stone quality, especially having paid the upgrade to genuine stones (except diamond).
I will update this review with my return experience, as I am slightly concerned with how it will go.