• Jewlr

Jewlr

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Overview

Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift, and beautiful ring. Jewlr ranks 6th among Fashion Jewelry sites.

  • Returns
    30
  • Quality
    52

This company does not typically respond to reviews

Positive reviews (last 12 months): 54.5%
Positive
6
Neutral
0
Negative
5
100
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How would you rate Jewlr?
Top Positive Review

“Amazing experience”

Apoorva U.
5/12/24

The whole process was really quick. I booked a home session and Mr. Abul came on the very next day. He brought extra samples too. He was very courteous and well behaved. The purchase experience was very smooth too. I bought the one I liked in that very session. I got the purity certificate and the invoice on my email within 15 minutes.

Top Critical Review

“The quality and order for the ring and earrings are disgustingly done”

Артём Н.
7/18/24

I would like to leave a review about this company. The ring and earrings that I ordered were disgustingly made. The color of the stones in the earrings is different. This is the first one. The ring does not match neither the engraving nor the color of the stones and also differs in color from my order stone instead of blue put black. The quality looks like it is cheap metal, not white gold. Disgusting quality. I will ask for a refund, but no one will give it back to me!

Reviews (1,164)

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Reviews that mention popular keywords

customer service (106) mothers ring (29) promise ring (20)
Thumbnail of user caroli709
Canada
1 review
1 helpful vote
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January 21st, 2017

Beautiful jewelry. Definitely affordable. I will be returning to purchase other items in the future! With all the ads I could avoid checking the jewery out any further. I'm glad I did.

Thumbnail of user nagac
Canada
1 review
28 helpful votes
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March 12th, 2015

My ring was tarnished, went to a real jeweler- they said the diamonds were fake!
And on top of all that, my finger turned purple from the ring.
What a horrible place.

Thumbnail of user pennyf20
Alabama
1 review
0 helpful votes
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November 10th, 2017

Love the picture of the jewelry but cannot give a truly fair review until I receive the item. I am expecting to receive beautiful, high quality product.

Thumbnail of user aprilb140
Texas
1 review
0 helpful votes
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November 4th, 2018
Verified purchase

Customer service responded quickly when I thought my necklace was missing. It was located and turned out even better than I thought. I will definitely order again!

Thumbnail of user jamess403
New Jersey
1 review
0 helpful votes
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May 9th, 2016

The ordering process was easy and I specifically like the ability to see the jewelry after it is personalized. I am looking forward to receiving my merchandise.

Service
Value
Shipping
Returns
Quality
Thumbnail of user taylors63
Australia
4 reviews
3 helpful votes
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August 25th, 2016

Recently bought/created a ring there. With a genuine birthstone of mine with 10k white gold. So beautiful and fits so well on my finger. Shipping came faster than expected. Still has a shine to it :)

Thumbnail of user tonyar16
Michigan
1 review
0 helpful votes
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March 4th, 2017

I look forward to my new necklace. Love the charms. After I receive my delivery. If my daughter likes it, I will definitely be getting her one for her birthday!

Thumbnail of user simonew11
Canada
1 review
0 helpful votes
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March 15th, 2017
Verified purchase

The rings are beautiful and decently priced however the name engraving is not very legible and not sure it should even be a feature listed unless it could be improved.

Thumbnail of user tihishias
Arizona
1 review
0 helpful votes
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January 18th, 2017
Verified purchase

The ring was amazing. I recommend this site to anyone wanting to by their loved one a gift. This site will have the perfect gift and many different choices to choose from.

Thumbnail of user sandram1535
Indiana
2 reviews
0 helpful votes
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February 27th, 2021
Verified purchase

Everything was great. I ordered online. Received my ring on the delivery date I wanted. And the quality, and look of my ring is absolutely beautiful. I'm very happy with my order.

Thumbnail of user crisc14
Indiana
1 review
0 helpful votes
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January 6th, 2017
Verified purchase

The ring is absolutely beautiful and of the highest quality, especially for the price! I would recommend Jewlr to anyone looking for a great piece of jewelry at a very affordable price.

Thumbnail of user anitap22
Texas
1 review
0 helpful votes
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May 22nd, 2016

I loved that I was kept alerted to the order status. I was able to get this lovely produce with no down time or delay. Loved it and will order again. Thanks

Thumbnail of user stephenm158
GB
1 review
0 helpful votes
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March 17th, 2017

I'm happy with the ordering process and free gift, my only small issue was I was sized as a (Y) UK, and the ring went from x1/2 to z. Hopefully the size is OK.

Thumbnail of user jennyg36
Minnesota
1 review
3 helpful votes
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February 14th, 2017

I got billed 3 times for the same order. The website kept saying the order was not placed, please go back and place it again. I have been charged 3 times for one ring.

Thumbnail of user mikeg186
Mike G. – Jewlr Rep

Greetings Jenny, one of our customer care representatives, Theresa, left you a voicemail message regarding your issue. We have found a cancellation request and we completed the refund successfully. We are very concerned regarding the claim of multiple charges. We are unable to see the extra charges in our system and will like the opportunity to further investigate and offer a speedy resolution for you. Please contact us at 1-866-610-8482.

Thumbnail of user ashleye84
Georgia
1 review
0 helpful votes
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October 2nd, 2018
Verified purchase

The ring was so beautiful but the first thing I noticed is the set up of box. The neatness & how everything was organized and fitted. I just opened it and automatically loved it.

Thumbnail of user carinc2
Minnesota
4 reviews
0 helpful votes
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October 16th, 2016

I hope I will get a refund on this. It is the most disappointing price of... I don't even believe I spent top dollar for this! We will see how the return/ refund goes.

Thumbnail of user sandis84
Florida
1 review
0 helpful votes
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February 25th, 2021
Verified purchase

My husband surprised me for my 65th Birthday. He knew I always wanted one. They quality of the ring is unbelievable. The genuine stones and diamonds are top notch. Thank you Jewler for top quality.

Service
Value
Shipping
Quality
Thumbnail of user thomasm307
Virginia
1 review
0 helpful votes
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February 6th, 2018

Website was very user friendly and loved the details it showed as I was building the ring, it helped me to see the merchandise first hand as I customized it. Thank you again

Thumbnail of user kellyd104
Wisconsin
1 review
0 helpful votes
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April 24th, 2017

The original order was placed by my husband, by the time he gets me the email to fill out the form to return the ring for a fallen out stone, the link is expired! HELP!

Thumbnail of user acelad
Acela D. – Jewlr Rep

Kelly,

We strongly believe in providing exceptional Customer Service. We have sent you a private message. Please respond to be able to assist you.

Regards,

Customer Care
JEWLR

Thumbnail of user tresah
Virginia
1 review
0 helpful votes
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May 3rd, 2017

I hope the ring as Beautiful as seen on the computer. And to make sure if it needs to be sized, is there a charge and how do I get it back to the company.

Thumbnail of user tome577
California
1 review
0 helpful votes
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March 2nd, 2022
Verified purchase

I purchased a bracelet but I sent in the spelling of one of the names wrong plus needed it resized. They helped me out. And it came back perfect

Thanks
Tom

Thumbnail of user jerrys71
Ohio
1 review
0 helpful votes
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August 25th, 2016

This web site is easy to use and so much fun. I was able to get exactly what I wanted personalized to my liking. My girlfriend is going to love this ring!

Thumbnail of user charlesf632
Maryland
1 review
0 helpful votes
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January 19th, 2021
Verified purchase

I was getting a little worried that I was not going to receive it. The person writing me back I believe it was Kim made me feel a lot better. Thank you

Thumbnail of user janes215
Pennsylvania
1 review
0 helpful votes
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May 10th, 2017

I cannot wait to see my new mother's ring! I lost the first one that my awesome kids got me years ago so I am so happy to show them my new ring! :) <3

Thumbnail of user donatellad
GB
1 review
0 helpful votes
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January 6th, 2017
Verified purchase

The service was faultless, but the item (a ring) was very very small and not what I expected. The stones were so small it was almost impossible to tell what colour they were.

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From the business

Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.

Company Representative

Thumbnail of user mikeg186
Mike G.
Typically does not respond to reviews

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