• Jewlr

Jewlr

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Overview

Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift, and beautiful ring. Jewlr ranks 6th among Fashion Jewelry sites.

  • Returns
    30
  • Quality
    52

This company does not typically respond to reviews

Positive reviews (last 12 months): 54.5%
Positive
6
Neutral
0
Negative
5
100
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How would you rate Jewlr?
Top Positive Review

“Amazing experience”

Apoorva U.
5/12/24

The whole process was really quick. I booked a home session and Mr. Abul came on the very next day. He brought extra samples too. He was very courteous and well behaved. The purchase experience was very smooth too. I bought the one I liked in that very session. I got the purity certificate and the invoice on my email within 15 minutes.

Top Critical Review

“The quality and order for the ring and earrings are disgustingly done”

Артём Н.
7/18/24

I would like to leave a review about this company. The ring and earrings that I ordered were disgustingly made. The color of the stones in the earrings is different. This is the first one. The ring does not match neither the engraving nor the color of the stones and also differs in color from my order stone instead of blue put black. The quality looks like it is cheap metal, not white gold. Disgusting quality. I will ask for a refund, but no one will give it back to me!

Reviews (1,164)

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Reviews that mention popular keywords

customer service (106) mothers ring (29) promise ring (20)
Thumbnail of user jaileneg
Canada
1 review
6 helpful votes
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December 29th, 2016

I am EXTREMELY disappointed in the way my mother is being treated and the product quality. I spent exactly $596.30 after taxes on my mom's mothers ring on January 19,2016. A little over a month ago, my mom noticed a stone had fallen out (my mom also has her grandma's mothers ring... never has a stone just fallen out like this in 60+ yrs). So my mom contacted customer care to send it in to get the stone replaced as it had only been around 10 months into the 1 year warranty. She was then questioned about how she has treated the ring (the ring is meant to be a family heirloom so safe to say my mom treated that ring extremely well), and asked to send pictures of the ring where the stone fell out plus different shots of the ring to make sure no damage was done to the ring to make the stone fall out (so basically saying my mom caused the stone to fall out... HOW would that even happen?!) My mom complied, she sent the pictures over a week ago and still has not received a reply from Jewlr. Then I find out today, they had told her SHE has to pay for the shipping?! So there is a defect in her ring NOT caused by her, that is covered under manufacturer warranty (as it is a MANUFACTURER DEFECT) yet she has to pay out of her own pocket if she wants to have her ring fixed, keeping in mind the defect was not customer error? And why has no one been in contact with her in over a week? I spent almost $600 so my mom could finally get her mother's ring she has been wishing for, for a very long time... this is how you treat your customers when YOUR product is faulty? I will be telling my friends and family about this experience - very, very disappointed.

Thumbnail of user catherinec76
Massachusetts
1 review
0 helpful votes
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March 21st, 2017

It was a very nice piece n cheap for the price, plus it was easy to pick n choose stone, chains, i cant wait till I wear my necklace,

Thumbnail of user shawnas13
Canada
1 review
0 helpful votes
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January 5th, 2017
Verified purchase

I was easily able to return a ring I didn't like and had another ordered and delivered. They refunded my money for the first ring in a timely fashion

Thumbnail of user jessicav25
Massachusetts
1 review
0 helpful votes
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May 22nd, 2016
Verified purchase

I can read the names, letters to small, it looked like the ring was thicker and better quality... but I will wear it anyway :(

Thumbnail of user bradleyp20
GB
1 review
0 helpful votes
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March 3rd, 2017

Good, very pleased with selection and prices of the rings. Only problem is that i was hoping that the rings would be delivered slightly quicker.

Thumbnail of user brookef8
South Carolina
1 review
0 helpful votes
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May 5th, 2021
Verified purchase

This necklace is probably the sweetest thing I own. I wish you could see the gemstones better, and that the silver didn't dull so quickly.

Thumbnail of user larrys138
California
1 review
0 helpful votes
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January 5th, 2017
Verified purchase

It was everything I expected and more my girl loved it thank you guys very much I will definitely be purchasing again from you soon

Thumbnail of user shannonl121
California
2 reviews
0 helpful votes
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September 7th, 2018
Verified purchase

I got my ring yesterday i love it fast delivery got here just when it said will be ordering again and telling friends about you

Thumbnail of user janetb263
New Jersey
2 reviews
1 helpful vote
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July 14th, 2018
Verified purchase

I had some trouble with the size of my ring and Jewlr has been very kind in making sure that I get the right size.

Thumbnail of user rosalinar
New York
1 review
0 helpful votes
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January 15th, 2017

I can't wait to give this to Christina
I am her mother in law to be
She will just love it
Thank you for making it easy to order
Sincerely: Rose Benevento

Thumbnail of user chrisq8
Germany
1 review
0 helpful votes
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July 3rd, 2016

The site was really easy to navigate and placing the order was simple. I'll follow-up when I receive my purchase.

Thumbnail of user roberta386
Michigan
1 review
0 helpful votes
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February 16th, 2017

Great. Easy to use. Customer service was great when they helped me correct my order when I made a mistake.

Thumbnail of user russh12
GB
1 review
0 helpful votes
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January 6th, 2017
Verified purchase

An excellent item, finished to a superb quality... very very happy and so is my wife...

Would recommend to everyone...

Thumbnail of user josepha86
GB
1 review
0 helpful votes
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January 6th, 2017
Verified purchase

Great to be able to design ring on such a fantastic site and then payment easy and delivered v quickly.

Thumbnail of user richardb389
GB
1 review
4 helpful votes
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December 16th, 2017

Great website and very easy to use and personalise your messages. I will update once i have received my item.

Thumbnail of user aaronp97
Italy
1 review
0 helpful votes
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June 21st, 2018

Had an issue with the shipping address. The Facebook messenger option assisted me step by step and was very helpful.

Thumbnail of user jessicaj1331
India
1 review
0 helpful votes
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March 12th, 2022

The try at home service was so convenient. Syed, our agent, was great and helped us make the best choice

Service
Value
Shipping
Returns
Quality
Thumbnail of user gy111
Missouri
1 review
0 helpful votes
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May 20th, 2016

What a beautiful unique ring! Was easy to design. Reasonable price! Canadian shipping! Free Shipping! Can't wait to get it!

Thumbnail of user jessec93
Idaho
1 review
0 helpful votes
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May 13th, 2018

Love them will shop again for every hoilday. Great for everyone and high quality! :): ) :): ) :). Made mother's day very easy for me this year!

Thumbnail of user tylern11
Colorado
1 review
0 helpful votes
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March 14th, 2017

I loved creating my own customized ring with my husband it was a very sentimental experience. It was for our 11 year wedding anniversary

Thumbnail of user sofiaw5
New York
1 review
0 helpful votes
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January 10th, 2017

Easy and clear to see what your buying before placing the order. Great website. I hope its as beautiful as shown on the website.

Thumbnail of user juanm98
Michigan
1 review
0 helpful votes
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February 3rd, 2017

Everything was simple and easy to use submit my order. If I receive my order by the time they said. I will buy again

Thumbnail of user lanced20
Florida
2 reviews
0 helpful votes
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January 7th, 2017
Verified purchase

The website is great to use and also very easy. The products are unique and very interesting! I will shop here for sure again.

Thumbnail of user ericn35
Illinois
2 reviews
11 helpful votes
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March 22nd, 2017
Verified purchase

One of the stones fell out within a month of my wife wearing it. When I contacted the company about it I was met with no response.

Thumbnail of user juanai
California
1 review
0 helpful votes
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April 6th, 2017

Great! Its been great but I have yet to find where to get coupons or discounts? I found that my order was what I expected. Thank you

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From the business

Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.

Company Representative

Thumbnail of user mikeg186
Mike G.
Typically does not respond to reviews

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