• Jewlr

Jewlr

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Overview

Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift, and beautiful ring. Jewlr ranks 6th among Fashion Jewelry sites.

  • Returns
    30
  • Quality
    52

This company does not typically respond to reviews

Positive reviews (last 12 months): 54.5%
Positive
6
Neutral
0
Negative
5
100
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How would you rate Jewlr?
Top Positive Review

“Amazing experience”

Apoorva U.
5/12/24

The whole process was really quick. I booked a home session and Mr. Abul came on the very next day. He brought extra samples too. He was very courteous and well behaved. The purchase experience was very smooth too. I bought the one I liked in that very session. I got the purity certificate and the invoice on my email within 15 minutes.

Top Critical Review

“The quality and order for the ring and earrings are disgustingly done”

Артём Н.
7/18/24

I would like to leave a review about this company. The ring and earrings that I ordered were disgustingly made. The color of the stones in the earrings is different. This is the first one. The ring does not match neither the engraving nor the color of the stones and also differs in color from my order stone instead of blue put black. The quality looks like it is cheap metal, not white gold. Disgusting quality. I will ask for a refund, but no one will give it back to me!

Reviews (1,164)

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Reviews that mention popular keywords

customer service (106) mothers ring (29) promise ring (20)
Thumbnail of user blakef8
Illinois
3 reviews
1 helpful vote
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November 17th, 2016

Very simple to use and the level of customization was baffling. Incredibly excited to see the finished products

Thumbnail of user kevinj116
Canada
1 review
0 helpful votes
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January 5th, 2017
Verified purchase

Great shopping experience, great product!

Will probably purchase from here again.

Product arrived quickly and exactly as expected.

Thumbnail of user cheyenneb4
California
1 review
0 helpful votes
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January 5th, 2017
Verified purchase

I bought a wedding ring for my fiance and it came in the mail nothing like I pictured! I was in Aah!

Thumbnail of user roberte109
Wisconsin
1 review
0 helpful votes
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December 2nd, 2017

Linked to this site through a social network site and was impressed with the selection of items and ease of purchase process.

Thumbnail of user aliciaf11
Iowa
1 review
0 helpful votes
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December 6th, 2016

I used the chat function to ask questions and my representative was so helpful and nice. Can't wait to get my order!

Thumbnail of user dawnt16
North Carolina
2 reviews
0 helpful votes
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May 16th, 2016

Could improve. Ability to save prior to account. It would've been nice to be able to search by number of stones, etc.

Thumbnail of user helenad7
Canada
1 review
0 helpful votes
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February 3rd, 2017

Neck chains are to short, should be 22 in. Each chain I get is too short. I one that came with the family tree neck chain can not wear too short

Thumbnail of user missym5
5 reviews
17 helpful votes
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December 2nd, 2014

I just received the custom pendant I made for my sister. It is so lovely! I can't wait to give it to her on christmas!

Thumbnail of user michelleg131
Georgia
1 review
0 helpful votes
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January 10th, 2017
Verified purchase

I ordered a ring and I am very satisfied with the product. The free necklace looked nice but the chain broke loose from the pendant.

Thumbnail of user byronb35
Canada
1 review
0 helpful votes
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January 6th, 2017
Verified purchase

The ring that I purchased for my wife was amazing, she loved the fact that it was custom made for her. Very fast shipping also

Thumbnail of user kathyc372
Idaho
1 review
0 helpful votes
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June 12th, 2019
Verified purchase

The necklace is a big hit with my Mom. The nameplate is pretty and so is the chain. Thank you! Would love to order again!

Thumbnail of user margaretc87
Pennsylvania
1 review
0 helpful votes
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May 5th, 2021
Verified purchase

I was pleased with it. The stones a little smaller then what I thought. But it was very nice, my daughter in law loved it.

Thumbnail of user michaelj202
Oregon
1 review
0 helpful votes
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December 9th, 2016

I loved the multiple options to customize the jewelry selection I chose. I was very happy with the website's ease of use and excellent graphics.

Thumbnail of user higiniog
Oklahoma
2 reviews
3 helpful votes
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May 25th, 2016
Verified purchase

He ring was perfect and so was the bracelet but after wearing it 2 days the bracelet broke. What do I need to do about this to have it fixed?

Thumbnail of user michelleo26
Texas
1 review
0 helpful votes
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January 15th, 2017
Verified purchase

The ring I order was absolutely stunning. Very quickly made and delivered and the quality and presentation were second to none!

Thumbnail of user obettan
Nigeria
4 reviews
1 helpful vote
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July 10th, 2020

I bought it for my fiancee and she lived it a lot... I just love the way the ring looks and its amazing quality

Thumbnail of user shawnac6
Colorado
1 review
0 helpful votes
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January 5th, 2017
Verified purchase

The gifts were for my daughter and she was very happy with them both. The shipping time was perfect and product is very beautiful.

Thumbnail of user colleenb36
Massachusetts
1 review
0 helpful votes
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December 5th, 2016

Daughter in law got me mothers ring and I loved it... then I lost it and never told her so now I'm replacing it and getting something for her

Thumbnail of user jenniferm220
New Jersey
1 review
0 helpful votes
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May 22nd, 2016

I love the caged jewelry. None of the Claddagh rings I searched for were as unique as these. Thank you

Thumbnail of user jennyr43
Canada
1 review
0 helpful votes
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January 7th, 2017
Verified purchase

We we're very impressed with the product when it arrived! We ordered a pendant and it even came with a chain! It's the perfect size too!

Thumbnail of user taraa13
Louisiana
1 review
0 helpful votes
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January 5th, 2017
Verified purchase

The ring I ordered was a gift for Christmas. It was prettier than I imagined. My mother absolutely loved it.

Thumbnail of user madsr5
Denmark
1 review
0 helpful votes
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June 3rd, 2018
Verified purchase

Promote this Rex guy He is actually a person u can talk with!
He made me feel i made a new friend!
He is the man!

Thumbnail of user km842
Canada
2 reviews
3 helpful votes
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March 19th, 2021
Verified purchase

I ordered the "Classic Separated 2-5 Stones Mother's Ring", choosing a sterling silver band with simulated stones. Rather than it just being the kids' stones, I decided to create a family ring. From left to right, we have Amethyst for me, Pink Tourmaline for the hubby, Garnet for our son and Sapphire for our daughter. I wasn't looking for anything overly fancy, just wanted a simple ring to represent us four.

Shipping was quick and I received my ring 1 week after ordering, even with a stat holiday and a snowstorm within that time frame. I will mention that I live within a few hours of Toronto Ontario, so that very well could have had a positive effect on the delivery.

When I initially ordered my ring I selected size 8. Unfortunately when it arrived it was much too big. I decided to purchase a ring sizing set at my local craft store to better determine the exact size I needed my ring to be. In all honesty, I wish I'd done that beforehand! I had to pay shipping both ways, to get it to Toronto and back, with the cost of the first resizing free. In total, that was an added $26. Again, my error, not the company's. I had my ring back within a week and now it fits beautifully.

I never had to contact customer service, as the company website makes it easy to find the information regarding resizing. It was as simple as clicking a link to request a resizing form, printing it and filling it out before sending it back with my ring.

My experience with this company was very easy, quick and hassle free from start to finish. The selection is decent and prices are very reasonable. I would gladly purchase from them again and I highly recommend them.

Tip for consumers:
Be absolutely sure of your ring size before placing your order. Whether it's buying a set of your own ring sizers or even popping in to a local jewelers to borrow theirs, it could save you the added shipping cost to have your ring resized.

Products used:
I created a ring online and was able to preview it before purchasing.

After my ring arrived, I had to request a resize form and send it back to be resized.

Thumbnail of user mauriceh19
Missouri
1 review
0 helpful votes
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November 15th, 2016

This website was easy to navigate and I found exactly what I was looking for step by step. Highly recommended!

Thumbnail of user tammya16
Florida
1 review
0 helpful votes
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March 3rd, 2017

Very easy to design my jewelry piece and then to check out. Will be using Jewlr again. Will recommend to all my friends.

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From the business

Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.

Company Representative

Thumbnail of user mikeg186
Mike G.
Typically does not respond to reviews

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