• Jewlr

Jewlr

Write a Review

Overview

Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift, and beautiful ring. Jewlr ranks 6th among Fashion Jewelry sites.

  • Returns
    30
  • Quality
    52

This company does not typically respond to reviews

Positive reviews (last 12 months): 54.5%
Positive
6
Neutral
0
Negative
5
100
See all photos
How would you rate Jewlr?
Top Positive Review

“Amazing experience”

Apoorva U.
5/12/24

The whole process was really quick. I booked a home session and Mr. Abul came on the very next day. He brought extra samples too. He was very courteous and well behaved. The purchase experience was very smooth too. I bought the one I liked in that very session. I got the purity certificate and the invoice on my email within 15 minutes.

Top Critical Review

“The quality and order for the ring and earrings are disgustingly done”

Артём Н.
7/18/24

I would like to leave a review about this company. The ring and earrings that I ordered were disgustingly made. The color of the stones in the earrings is different. This is the first one. The ring does not match neither the engraving nor the color of the stones and also differs in color from my order stone instead of blue put black. The quality looks like it is cheap metal, not white gold. Disgusting quality. I will ask for a refund, but no one will give it back to me!

Reviews (1,164)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (106) mothers ring (29) promise ring (20)
Thumbnail of user missym37
Florida
1 review
2 helpful votes
  • Send Message
May 24th, 2019
Verified purchase

This Mothers ring blew me away when I first opened the package. The sparkle was nearly blinding. This ring surpassed all of my expectations. It's a little scary ordering items online but take my word that this company keeps you totally in the loop of the entire process. My daughter in law was so excited when she opened the box. She couldn't stop looking at it. When she went outside she was also blown away from the intense color dispersion. The wow factor is unbelievable. She cried happy tears. Thank y'all for making her Mother's Day unforgettable. I'll be ordering at least 3 more Mothers rings in the near future.

Thumbnail of user shelleyf42
Virginia
2 reviews
0 helpful votes
  • Send Message
August 24th, 2019
Verified purchase

I was looking for a fine ring to use as a knuckle ring. I found the perfect ring on this site ~ it's absolutely beautiful! I also received a free gift ~ a very pretty necklace with an adjustable chain so I was able to shorten it to the length I wanted. So happy with my purchase(s) ~ would definitely recommend!

Service
Value
Shipping
Quality
Thumbnail of user jeremyf54
North Carolina
2 reviews
1 helpful vote
  • Send Message
May 20th, 2018

Ordering was easy! The site has so many selections, and options on your selection. Jewlr made ordering a nice custom piece of jewelry a breeze. I was initially going with Etsy because of their unique products, but I found that I had a much better selection on Jewlr. I will bump this to 5 stars once I receive the gift, and see that it is exactly what I ordered for my girlfriend. I hope this review is helpful to other boyfriends, and husbands.

Update: The gift came in, and she absolutely loves it. I did need to get it resized for her small wrist, but honestly an all around great experience with this website!

Thumbnail of user stuartw103
GB
1 review
1 helpful vote
  • Send Message
November 20th, 2019
Verified purchase

Wanted to find something different which Jewlr had in bucket loads. Ordered on Thursday, email on Friday confirming postage to UK, email Monday to advise posting, arrived Tuesday - theres many UK based companies who wouldn't be able to deliver that quick.

Rings are beautiful and very comfortable to wear. We love the fact that there won't be many of them around the UK.

When looking for jewellery in the future will definitely look at Jewlr.com.

Thumbnail of user russs204
Australia
1 review
0 helpful votes
  • Send Message
December 20th, 2022
Verified purchase

Received my wedding band which looked stunning. Noticed a couple imperfections on it and contact them to let them know.
Immediately they arranged a replacement and they as shipped and received in record time.

Awesome dealing with them. Highly recommend them. The hanks for such a great online shopping experience.

Thumbnail of user luthers13
New Mexico
1 review
0 helpful votes
  • Send Message
May 9th, 2016

I have been looking for something for my wife as a gift to show her how much we care about her for all she does for our family. My daughter showed me this website and said she would like this ring. I looked at the site and found they were beautiful and being part Irish she loves all things Irish.

Thumbnail of user simir3
Canada
2 reviews
1 helpful vote
  • Send Message
September 8th, 2019

You truly get what you pay for. I love the fact that they are local and shipping and delivery is super fast. I have ordered 2 products from them, white and gold metal. Great quality, real metal comes with certification.
I highly recommend them.

Thumbnail of user kristino18
Utah
1 review
1 helpful vote
  • Send Message
May 27th, 2019
Verified purchase

This ring is gorgeous! It's well-made, the stones are beautiful, and it fits perfectly! I'm so thrilled with how it turned out. I've only had it for less than a week and I already get compliments on it everywhere I go. I love my ring so much!

Thumbnail of user emesec1
GB
1 review
1 helpful vote
  • Send Message
April 9th, 2019
Verified purchase

I love my ring so much just as beautiful as expected. I've been trying to find something similar for so long but couldn't find anything near as beautiful as these pieces are. I needed some assistance with this purchase and customer care was outstanding. I'll definitely buy from JEWLR again. Highly recommended.

Thumbnail of user chelseam185
Virginia
1 review
8 helpful votes
  • Send Message
February 27th, 2021
Verified purchase

This company is a complete joke. They advertise these clean cut engraved beautiful pieces of jewelry. When I got my necklace, disappointed was an understatement. It was the sloppiest, ink printed (not even engraved) necklace I've ever gotten in my life. $300 down the drain. Then when I reached out to them they wouldnt send me a different one. This company needs to be shut down, they are just out here taking people's money like they're not doing anything wrong. I can't believe they're still in business to be honest!

Tip for consumers:
If you want a beautiful piece, do not buy from them

Service
Value
Shipping
Returns
Quality
Thumbnail of user ninac238
Canada
1 review
2 helpful votes
  • Send Message
December 30th, 2022

Received a piece in white gold as a gift. My son paid a lot. The piece looked nice but was very very thin for the price. Have hardly worn it. Because it's so thin have had to be careful in handling it. Now the clasp broke so it's unusable. Would never order anything from this company again. It's a total rip off!

Thumbnail of user cathinah
Missouri
1 review
0 helpful votes
  • Send Message
February 6th, 2018

Best quality and customer service I've ever had with any online retailer. Fast shipping, beautiful products, and amazing pricing, with multiple variety and virtual product customization. Well, well, worth the money. They have a customer for life.

Thumbnail of user davidd2016
Canada
2 reviews
7 helpful votes
  • Send Message
October 10th, 2020

The ring I received in 14k yellow gold had flaws that somehow passed inspection before shipping. One side was noticeably thinner and definitely not as pictured online. Both sides of the Celtic heart knot should be identical, but are not which I consider to be a factory defect. The inside of the ring under the heart was a bit rough too from insufficient polishing. Lastly, the bottom of the heart has a small opening as shown online, except on my ring it's almost completely absent. Overall it's still wearable, but I should have just returned it for a refund when I had the chance. My online order was from Jewlr.ca

Thumbnail of user michaels2144
California
1 review
1 helpful vote
  • Send Message
March 27th, 2019

Was very excited to order some rings. Looked beautiful online and there were great reviews. When I received the ring it was emerald that was white and milky. A sign of a poor quality emerald. Was ready to return it when I spoke to customer service who told me that because I had worn it and removed the tag it COULD NOT be returned. I would stay away and avoid getting ripped off.

Thumbnail of user connied279
Florida
1 review
0 helpful votes
  • Send Message
October 4th, 2020
Verified purchase

At first site my thoughts were " what a perfect ring for my grand daughter's sixteenth birthday! "
From ordering to arrival the experience was delightful and worry free. Finally a company that does what they say, believe me I have been scammed by many!
The ring we purchased is beautiful and my grand daughter loves it!

Thumbnail of user nigelf7
Australia
1 review
0 helpful votes
  • Send Message
August 25th, 2016

After looking and looking for an anniversary gift I found Jewlr which has an awesome range. The great thing is the customization. For her ring I had the ability to change the stone to a pink stone (which is her favorite colour) so she loved it even more. Also the engraving was a nice addition and added a real personal touch which hopefully every time she sees the engraving she knows how much she is loved. Thanks heaps Jewlr, I highly recommend and will shop here again!

Service
Value
Shipping
Quality
Thumbnail of user westonw5
Canada
1 review
1 helpful vote
  • Send Message
January 23rd, 2017

If you have a follow up email I can review after delivery. Once the purchase has arrived. I shop a lot on line and it is always the unsureness and the authenticity of the site I am buying an item from that makes me feel more relaxed purchasing items online

Thumbnail of user suzannec480
Florida
1 review
3 helpful votes
  • Send Message
January 23rd, 2021

Review by Anonymous User I bought some stud earring for about $200. They were smaller than I thought and I wanted t o return them. They charge a fifteen dollar restocking fee and slow to respond. I had to write to them and they finally relented on the restocking fee by email but when they refunded me they charged me the restocking fee. I sent 3 emails to no avail not great. I will not be buying from them anymore.

Thumbnail of user renatad2
Connecticut
1 review
0 helpful votes
  • Send Message
March 3rd, 2017

Unique products that other websites or stores don't offer. Let the artist in you reveal and create the perfect piece of jewelry. Choose the metal, stone color (primary as well as secondary), and the design you love. I found my perfect gift for That special someone- my darling sister.

Thumbnail of user darrenz2
Canada
1 review
0 helpful votes
  • Send Message
January 5th, 2017
Verified purchase

I ordered the Double Baguette Pendant. It came exactly as described and built on the website. I found navigation and ordering east. Turnaround time was quick... I believe 14 business days. Overall I would recommend Jewlr and use them again.

Thumbnail of user heatherc88
Missouri
2 reviews
0 helpful votes
  • Send Message
January 8th, 2017
Verified purchase

I've always wanted a mothers ring and my husband told me to pick one out for Christmas. I loved the idea of being able to see a preview before I ordered but worried about ordering it from the Internet. I didn't need to worry! I I've made ring and would recommend Jewlr to anyone!

Thumbnail of user coltonh
Kentucky
1 review
0 helpful votes
  • Send Message
January 6th, 2017
Verified purchase

The process of ordering the ring was only difficult because there were so many options and combination to choose from. It was great because you could see the changes that each selection would make not only to the jewelry, but to the price as well. Great experience and I will be using them again.

Service
Value
Shipping
Quality
Thumbnail of user michelles289
Canada
1 review
0 helpful votes
  • Send Message
April 26th, 2017
Verified purchase

The ring I ordered, arrived promptly and was packaged beautifully, but there was a small issue with one of the engravings (a letter was missing at the end of a name). Customer service was superb! I returned the ring (at Jewlr's expense) to have it fixed. I had it back within about a week and it was perfect! My Mother loved her Christmas gift.:)

The website is extremely easy to navigate and filter search results.

Overall, extremely satisfied with my Jewlr experience and will likely purchase from them again!

Thumbnail of user carlap83
Canada
1 review
0 helpful votes
  • Send Message
January 19th, 2019
Verified purchase

I was so excited to get my product. It showed a picture of the pendant next to a quarter and the pendant looked bigger than the quarter when in actuality it is the same size. The picture also made the stones inside the pendant quite noticeable and they are not at all. You can hardly see them at all. I was already planning my next purchase before this arrived, but won't be ordering anything else from Jewlr as you don't get what you expect.

Thumbnail of user janea108
Canada
1 review
0 helpful votes
  • Send Message
November 18th, 2018
Verified purchase

Ordered a name necklace for my granddaughter for Christmas. Arrived right on the date I was given even though we are in the middle of a mail slow down! It is lovely and I know my granddaughter will love it! Thanks Jewlr.

A very happy grandma.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.

Company Representative

Thumbnail of user mikeg186
Mike G.
Typically does not respond to reviews

How do I know I can trust these reviews about Jewlr?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Jewlr?