• Jewlr

Jewlr

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Overview

Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift, and beautiful ring. Jewlr ranks 6th among Fashion Jewelry sites.

  • Returns
    30
  • Quality
    52

This company does not typically respond to reviews

Positive reviews (last 12 months): 54.5%
Positive
6
Neutral
0
Negative
5
100
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How would you rate Jewlr?
Top Positive Review

“Amazing experience”

Apoorva U.
5/12/24

The whole process was really quick. I booked a home session and Mr. Abul came on the very next day. He brought extra samples too. He was very courteous and well behaved. The purchase experience was very smooth too. I bought the one I liked in that very session. I got the purity certificate and the invoice on my email within 15 minutes.

Top Critical Review

“The quality and order for the ring and earrings are disgustingly done”

Артём Н.
7/18/24

I would like to leave a review about this company. The ring and earrings that I ordered were disgustingly made. The color of the stones in the earrings is different. This is the first one. The ring does not match neither the engraving nor the color of the stones and also differs in color from my order stone instead of blue put black. The quality looks like it is cheap metal, not white gold. Disgusting quality. I will ask for a refund, but no one will give it back to me!

Reviews (1,164)

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Reviews that mention popular keywords

customer service (106) mothers ring (29) promise ring (20)
Thumbnail of user nathanielh28
Jamaica
1 review
0 helpful votes
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December 7th, 2017

Was easy to put my gift together and I feel Happy about the gift I got. Look out for my next review about if the delivery was on time, because this means everything to me. Thank you Jewlr

Thumbnail of user janetl38
Maine
1 review
0 helpful votes
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August 11th, 2016

I found the site easy to navigate, so much so that I almost forgot I was shopping for my daughters birthday gift and not for myself. I will be a return purchaser.

Thumbnail of user martag26
GB
1 review
0 helpful votes
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July 5th, 2018
Verified purchase

I would like to thank you for the beautiful gift of the rings is just wonderful packed in a nice box quickly arrived I am very happy thank you very much again

Thumbnail of user matthewl62
Michigan
1 review
0 helpful votes
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February 8th, 2017

Just ordered a ring. The shopping and navigation through the website is great. I was also able to make a last minute purchase to arrive before Valentine's day. I received a great price as well!

Thumbnail of user maggiep174
GB
1 review
0 helpful votes
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January 13th, 2023
Verified purchase

Ordered a ring for a 21st birthday and was given 12 day delivery date, which would have missed the day!. Sarah S kept us informed and the ring arrived on time and ahead os schedule

Thumbnail of user oliviaj76
Canada
1 review
1 helpful vote
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February 2nd, 2020

Stones look nice, metal looks nice, but save your money and buy from a proper jeweller. This was not worth the $150+ we spent on this ring. Looks cheap like we spent $30 on it...

Thumbnail of user perih1
California
1 review
1 helpful vote
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January 12th, 2021
Verified purchase

I ordered a special promise ring for my boyfriend and it unfortunately broke into three pieces in less than three months. I was quite bummed because I had to save up for that ring and I never thought it would break so quickly. Especially because my boyfriend had bought me a ring and necklace from Jewlr which have both been in great condition the last 2 years. Fortunately I was helped by Kim K, and she quickly helped me resolve the issue by submitting a ticket for a replacement ring at a discounted rate. Because it was so close to Christmas I needed to wait until January to be able to afford the replacement ring even at that discounted rate. I needed to ask for a new link because mine had expired by the time I was able to come up with the funds. As I reached back out to Kim I explained how sorry I was for taking a while before paying for the replacement; I am a full time college student who works two jobs. She was able to give me my ring for free. It means a lot to me that she went above and beyond for me. A small choice Kim made had a huge effect on me and I'm very grateful. I will continue to purchase from Jewlr and tell all my friends about them. Thank you Kim!

Thumbnail of user marcellaw1
Alabama
1 review
0 helpful votes
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January 7th, 2017
Verified purchase

The ring was BEAUTIFUL. It was exactly as I had hoped it would be. It fit perfectly and arrived in plenty of time. I will order from them again with no hesitation.

Thumbnail of user professorj
New York
1 review
0 helpful votes
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February 19th, 2017

Clicked on web site and made the order, easy and efficient. Prices and sales are awesome. Really appreciate the free shipping, looking forward to the e mail updates.

Thumbnail of user rebar2
Florida
1 review
0 helpful votes
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May 5th, 2021
Verified purchase

I made two orders for Christmas gifts. Both arrived super fast. The quality of the items were above what I expected for the price. Will definitely order again!

Thumbnail of user neila50
Kentucky
1 review
0 helpful votes
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August 3rd, 2018
Verified purchase

We came across the website and ordered my girlfriends ring. It came as promised and was exactly what we expected.
Thank you for the quality of your work.

Thumbnail of user tonytabithad
Arkansas
1 review
0 helpful votes
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March 15th, 2018

I ABSOLUTELY LOVE the necklaces that I am getting my wife. I LOVE HER SO MUCH! We are going to California on Friday so my son will receive it for me while we are gone. I am excited about what we are getting ready to do and when we get home it will be here!

Tip for consumers:
This is is a very good deal for the buck my order was only $58 and I get to give my beautiful wife two necklaces! I am taking us to California on Friday and we will receive this while we are gone and it will be awesome to have these to give her when we get home. I LOVE IT. THANK YOU!

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Thumbnail of user teresaa56
Indiana
1 review
0 helpful votes
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May 13th, 2018

I thought ordering was a breeze and the saving was great.
So far it's been a fantastic experience. The free gift was a nice surprise.
I can't wait to receive it. My daughter will be so surprised.

Thumbnail of user peters611
Canada
1 review
2 helpful votes
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September 20th, 2018
Verified purchase

I ordered a ring for my wife for our 45th Wedding Anniversary with 3 stones to celebrate to include the birthstones for herself and our 2 daughters, we received the ring well in time and the quality is outstanding also there was a beautiful necklace included as a free gift
The item was ordered a week ago and was received within 7 days, I would recommend JEWLR to anyone looking for top quality product

Thumbnail of user noemit3
New York
1 review
0 helpful votes
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May 6th, 2017

The process was easy. I can't wait to get my ring and see if it lives up to my expectations. I have been wanting a mother's ring and this one looked simple and elegant.

Thumbnail of user michelled127
South Dakota
1 review
0 helpful votes
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May 5th, 2017

Very easy do it again, maybe for myself next time quality looks great. Have wanted to get a ring like this for a long time. What a selection to look from.

Thumbnail of user joshuaj33
New York
1 review
0 helpful votes
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January 5th, 2017
Verified purchase

Their website was easy to use. When the ring arrived it was just as pictured. Quality was very good. My ring even arrived a week earlier than they said it would!

Thumbnail of user michellew218
New York
1 review
0 helpful votes
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January 17th, 2018

Ive ordered several pieces from this site and they never fail to impress with the quality and design of the pieces. I love having to ability to customize as well. A+

Thumbnail of user cheyenneh9
Canada
2 reviews
0 helpful votes
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December 22nd, 2019

My boyfriend had previously bought me a promise ring from PEOPLE'S Jewellers and the ring was very very pretty but didn't hold up too well. After a couple months the entire band had been bent and the stones were cloudy. I had purchased his promise ring from Jewlr and we were more than happy with it. It was exactly how we wanted it, it fit perfectly and the engraving was just too cute. So about a year later, my boyfriend lost his ring at work and i ordered him a new one (the same ring, just a different engraving font) so he went ahead and ordered me a new ring, this time from Jewlr. Our rings ended up coming on the same day and I bawled my eyes out when I saw them. These rings were the most gorgeous rings ever, and I couldn't even believe they were ours, and for so cheap! We were beyond happy with them, and to this day our rings are still as perfect as the day we received them. My ring is very sparkly still and the engraving still looks brand new. I recommend Jewlr to EVERYONE. I love them! (The picture with the two rings on one finger is my old promise ring and my new one.)

Thumbnail of user scottw117
Michigan
1 review
0 helpful votes
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December 1st, 2016

Purchased a 4 stone sterling silver mothers ring for my Girlfriend for Christmas. Easy to use the website and I love the feature that allows me to see it before I purchase it. Thankeep You

Scott

Thumbnail of user laurap131
Washington
2 reviews
0 helpful votes
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June 3rd, 2017

I recently received a mother's ring from JEWLR and it is beautiful and well made. I wear it every day and receive lots of compliments on it. I am ordering a ring for my future daughter in law today.

Thumbnail of user wyattl13
Minnesota
1 review
3 helpful votes
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February 19th, 2017

My girlfriend and I ordered rings for each other the other day. Once we got the rings they were too big for the both of us, and we both ordered the correct size for each other based on the sizing chart they provide, but yet, they were too big. I had emailed customer service three times within five days period without a response back. My girlfriend ended up calling them after the third email was sent when no one had replied back. When she called customer service she was put through a line with the machine with her having to leave a voice mail instead of actually talking to any anyone. With that she left a very concerned voicemail for them to notice that there is a problem. The day after she left the voicemail I finally got a email back from an employee. I had asked her multiple questions about our rings, and she only replied with one answer from the email that I had sent to her. She was unable to answer my questions in one email forcing me to send more emails asking the other questions and yet she would reply with one of the questions answered. With that, both my girlfriend and I got frustrated. I would recommend anyone to look somewhere else, even if it cost more, because I would rather have quality service and pay more than deal with this again.

Thumbnail of user mikeg186
Mike G. – Jewlr Rep

Hi Mr. Wyatt L. We are very sorry you did not receive a response within an acceptable time. We were busier than expected because the new collection of Valentine customizable jewelry was extremely well received. Our Customer Care department works from 9:00 am to 5:30 pm, Monday to Friday. Your feedback is greatly appreciated.

Thumbnail of user charlesf67
Kentucky
1 review
0 helpful votes
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December 3rd, 2016

Just ordered my girlfriend a ring. It looks beautiful and I hope it was worth what I paid for it. Right now, I'm rating at 5 stars. I hope I don't have to change it when I actually receive the ring.

Thumbnail of user stevew200
GB
1 review
0 helpful votes
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November 26th, 2016

A wonderful site with a beautiful selection of rings. We have just ordered our Wedding Rings for the ceremony in the summer on July 21st - Thanks, Steve and Thom x

Thumbnail of user chrissyd5
Maryland
1 review
0 helpful votes
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January 6th, 2017
Verified purchase

Took a couple of weeks to be created and personalized though that was to be expected. Ring quality was gorgeous, even arrived in a nice box. Easy customizing options. Would definitely recommend.

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From the business

Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.

Company Representative

Thumbnail of user mikeg186
Mike G.
Typically does not respond to reviews

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