• Jewlr

Jewlr

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Overview

Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift, and beautiful ring. Jewlr ranks 6th among Fashion Jewelry sites.

  • Returns
    30
  • Quality
    52

This company does not typically respond to reviews

Positive reviews (last 12 months): 54.5%
Positive
6
Neutral
0
Negative
5
100
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How would you rate Jewlr?
Top Positive Review

“Amazing experience”

Apoorva U.
5/12/24

The whole process was really quick. I booked a home session and Mr. Abul came on the very next day. He brought extra samples too. He was very courteous and well behaved. The purchase experience was very smooth too. I bought the one I liked in that very session. I got the purity certificate and the invoice on my email within 15 minutes.

Top Critical Review

“The quality and order for the ring and earrings are disgustingly done”

Артём Н.
7/18/24

I would like to leave a review about this company. The ring and earrings that I ordered were disgustingly made. The color of the stones in the earrings is different. This is the first one. The ring does not match neither the engraving nor the color of the stones and also differs in color from my order stone instead of blue put black. The quality looks like it is cheap metal, not white gold. Disgusting quality. I will ask for a refund, but no one will give it back to me!

Reviews (1,164)

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Reviews that mention popular keywords

customer service (106) mothers ring (29) promise ring (20)
Thumbnail of user lovettas
Canada
1 review
0 helpful votes
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June 15th, 2018

Lovetta S
I just purchased a family ring from Jewlr and was really pleased with their service and keeping me informed of everything until i received my ring. So happy with my amazing ring. Well differently order from you again. Thank you

Thumbnail of user josephk1411
Arizona
3 reviews
0 helpful votes
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April 24th, 2022
Verified purchase

I have never before ordered jewelry online but these folks made it so easy and their products are so beautiful and they even resized one of my rings for me. They are so attentive and are so customer focused. Thank you all.

Thumbnail of user alland23
GB
1 review
1 helpful vote
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January 5th, 2017
Verified purchase

At a loss to find a reasonably priced present for my wife, a friend suggested I should have a look at Jewlr. Not expecting to find much I entered their website and found a mirriad of custom-made jewelry on offer. I decided upon a ring with both our birthstones and names inscribed on the outside and a personal inscription on the inside. This was made within a week and was sent to me by post. Upon opening the parcel I was delighted with all aspects. The ring was beautiful, absolutely stunning, the presentation box complete with a record of the build, a certificate of authenticity and a an equally gorgeous free necklace. I cannot explain how my wife reacted upon opening her present on Christmas morning, needless to say she was in tears and delighted with the ring. I cannot praise Jewlr enough for the quality, design and attention to detail of their product. A massive thank you all to concerned and many, many thanks. Allan Davies. St. Helens.

Thumbnail of user joanneh617
Australia
1 review
0 helpful votes
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February 24th, 2022
Verified purchase

Straight forward purchase, they email me to keep me updated. Great and unusual jewellery, there necklace and I'm use every is hand made. Great communication and products and affordable. Could not of found a better necklace and I shopped around a lot. I wish I could upload a pic for you

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Value
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Quality
Thumbnail of user roberth2466
Michigan
1 review
0 helpful votes
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August 28th, 2020
Verified purchase

I had a great experience building the perfect promise ring on the easy to use Jewlr site.
Fast shipping for my customizable order.
I will go to Jewlr for my future needs.
Rose gold and diamonds... she absolutely loves the ring!
Thank you Jewlr

Thumbnail of user megano1
Mississippi
1 review
33 helpful votes
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August 18th, 2015

One of the most important in life was sold to my fiance under false pretenses, my future husband proposed to me on 8/2, on my birthday I went to have my ring sized only find that the meatal was a piece of $#*! n the stones were worthless, this is the worst company and they will totally rip you off. What a hell of a birthday gift, and that crushed my fiance, this company is total BS!

Thumbnail of user calebv9
North Carolina
1 review
1 helpful vote
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February 16th, 2017

I ordered a ring for Valentine's Day with my sons names and birthstones. The engraving job just looks cheap and will probably wear off quickly. The ring is MUCH smaller and thinner than the picture. I paid several hundred dollars for a ring that looks like it came from Claires for $10. Won't order again.

Thumbnail of user jalenel
New York
1 review
0 helpful votes
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March 19th, 2017

This was the first site I could do so much detail to really make the gift one of a kind. I just wish you had more of a selection with 13 birthstones so I could get my mom a grandma pendant. Instead I just did her children instead of grand-kids.

Thumbnail of user coreyg30
Missouri
1 review
2 helpful votes
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March 20th, 2018

This is the first time ive ordered from this site and it only did so because my mom has been wanting a mothers ring for so long and she came across this site the other day while browsing and found the ring she wanted badly and well her bday is coming up so i decided to surprise her and order the mothers ring that she wanted. It was pretty easy to order from and im sure i wil order from this site again as well as my mom...

Thumbnail of user damianad
Florida
1 review
0 helpful votes
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January 6th, 2017
Verified purchase

I purchased a Name necklace 10K gold for my daughter and couldn't be more pleased with it. It looks just like the one I designed in the page very fine piece. The thin chain makes it more elegant and less extravagant. She Love it!
Arrived on time for Christmas

Thumbnail of user johno131
New York
1 review
1 helpful vote
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January 5th, 2017
Verified purchase

Disappointed in the size of the stones verrry small and get lost in the pendant. Customer service is quick to answer, however, they would add stones to make up for size "AT A COST" when initially i couldve gotten 6 stones included in original price (i bought it with 2). Im not a picky person however make it close to the photo or so that people can tell there are stones in it. Yes i understand enlarged to show detail but this isnt the case here

Thumbnail of user ericag81
New York
1 review
1 helpful vote
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November 6th, 2018

I ordered a good necklace with an inscription on it. The gold plaque was soooooo small you can't see the writing. I had to get a microscope to see if it said what I wanted it to say. When you order the picture looks so much bigger. I would never have ordered it hard I known it would be so small. I ordered make played before and was satisfied. So I ordered again. This time I'm disappointed. Don't know if I'll order again.

Thumbnail of user marya670
Ohio
1 review
2 helpful votes
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October 2nd, 2016

My husband ordered the caged hearts mothers claddagh ring with three gems I had shown him. He says it arrived just as promised. I could not be happier! It is beautiful! It is 14 karat yellow gold with the gems. I had it appraised and it is exactly what he ordered! Thank you!

Thumbnail of user nickyb13
GB
1 review
3 helpful votes
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February 25th, 2018

My son brought me a bracelet from this company, with it I received a necklace (which incdiently was broken on the clasp) when I reported it to them they dispatched another one which I received very quickly from a post mark in Edinburgh! And less than two months later one of the stones fell out of the bracelet, I reported it to the company and had to pay £12.00 for the cost of returning it to them from repair, they did agree to cover my costs up £12.00 for returning it, it then cost me a further £7.95 to pay to the post office return it to them which incidentally again was in Edinburgh. They have agreed to reimburse me the £7.95 however it has still cost me £12 for them to post it back to me.

I do not understand why if items were posted to and from Edinburgh why I incurred the £12 and I'm afraid am really disappointed with this company - would not recommend

Thumbnail of user monicaw26
Florida
1 review
0 helpful votes
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May 25th, 2016
Verified purchase

I purchased a necklace for my mother for Mother's Day, the three stone one with our names encraved, my mom loved it, it looked really pretty, it came fast and even the gift that came with it was beautiful! Highly recommend it!

Thumbnail of user sandram524
Canada
1 review
1 helpful vote
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February 24th, 2019
Verified purchase

I was extremely satisfied with the recent purchase of a family ring. It arrived within one week of ordering, it has a one-year guarantee and it had free sizing which was unnecessary as the ring fit perfectly. It is 10 karat gold with three genuine birthstones. The quality of the ring is excellent and the price was easily 50% less than what I would've paid in a jewellery store. This will be a ring that gets passed from generation to generation!

Thumbnail of user loredanan
Massachusetts
1 review
0 helpful votes
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August 25th, 2018
Verified purchase

I thought I loved the ring we ordered for my daughter, when we received the actual ring, it was even better than I thought, True perfection in quality and craftsmanship. I will be telling everyone i know and shopping here for every jewlery need.

Thumbnail of user muhammadb22
GB
1 review
1 helpful vote
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December 7th, 2017

Express delivery still takes too long as ordering on 3rd and need it for 13th Dec for son's mothers present. But only receiving it on the 13th. Hopefully will be in to receive it. Should be next day or within 4 days max for express delivery if your paying for service.

Thumbnail of user frankd260
New York
1 review
0 helpful votes
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June 30th, 2019
Verified purchase

I ordered a custom ring for my fiancé and it came out beautiful. My family and friends loved it and were recommended. I love how the communication was very clear and professional with the company and myself. I will be ordering my wedding ring with them once the time comes.

Thumbnail of user karelisr
Texas
1 review
2 helpful votes
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July 28th, 2018
• Updated review

Jewlr got in touch with me soon after I wrote my review. After a couple of emails they told me they would be making my necklaces in silver for me (I had ordered them in 10k gold) so that I wouldn't be completely out. I had already called it a loss considering the amount of time that had passed and I didn't think they would do anything about it, so I'm grateful for some resolution. Because of the customer service I would consider ordering from here in the future.

Never received product
July 26th, 2018
• Previous review

I ordered 4 names necklaces over the holidays as gifts, there was a mix up with the address and the necklaces were sent to the wrong address by the post office. I called the company when I realized what happened. I spoke with someone the first time who said they would make and send the necklaces out again ( I was super relieved) after a couple weeks I waited and called only to find out they were not going to send the necklaces. I spoke with a supervisor and explained my situation. I even cried over the phone with this lady. I spent months saving up for these necklaces. I'm a single mom to three kids, $436 is ALOT of money for me. She was very sympathetic and said she would make sure that the necklaces got sent out. Than nothing. I understand there are scammers out there and that they try to pull fast ones on companies all the time. Whats $436 to a company like this. You wanna know how much that is for me? Half a paycheck. In the end I'm out alot of money and no necklaces. Above and beyond disappointed, heartbroken really. I had called it a loss that's why I'm just reviewing it but I saw a little girl with her necklace and it made me sad all over again.

Thumbnail of user susanf581
Iowa
1 review
0 helpful votes
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April 2nd, 2020
Verified purchase

We were in our homes and unable to stop for gift due to carina virus. I didn't want my granddaughter not to have a gift on her 13th birthday so I contacted a company I saw on Facebook. Sydney had mentioned she would like to have a ring. I saw his beautiful ring on Jewlr website so I called them to see if they were still working. They said yes so I ordered it. The service was fast. I got it a sort time later and it was beautiful. My granddaughter loved it. I will do business with this company again and I would recommend the company to my friends and family. Susan

Thumbnail of user heatherm112
Rhode Island
1 review
0 helpful votes
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May 15th, 2016
Verified purchase

My mom has wanted a mother's ring for ages Jewlr provided a way to create a custom ring for a reasonable cost. Designing the ring was very easy, choosing the style and stones. We opted out of engraving. We chose silver and all real stones and they I think were reasonable priced. Once ordered I liked that there was an option to track the package, which I chose and liked receiving the updates as to where my order was. Shipping was good the ring came on time and in good condition. The ring itself is lovely and is extremely good quality, I was super happy with it. Sizing was spot on (note we happen to own a ring sizer so we know exactly what size ring to order) and perfectly true to size. It fit my mom perfectly. Most importantly my mom LOVED it, she was so happy.

Thumbnail of user crystalk16
Michigan
1 review
0 helpful votes
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February 28th, 2017

I have bought a ring and a necklace and thy both are absolutely gorgeous! Plus u get a free necklace with your order! I will be most likely be oredering more for mothers day and birthdays for my mom and grandmother!

Thumbnail of user alexandraz10
Canada
1 review
0 helpful votes
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August 3rd, 2018
Verified purchase

Flimsy and bent. Not impressed. Chain is WAY too long for a bracelet. If this wasn't a birthday gift for the weekend you could be sure this was going back. Absolute waste of money, this was supposed to be a keepsake for my niece's 13th birthday and now I have to go out and buy a new chain and fix it myself.

Thumbnail of user shannab5
California
1 review
0 helpful votes
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May 17th, 2016

Beautiful items. Ordered 2 rings as mine and my fiancees wedding bands. This was the only site we were able to find exactly what we waned and we were able to customize the rings perfectly. We cant wait to see them in person.

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From the business

Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.

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Thumbnail of user mikeg186
Mike G.
Typically does not respond to reviews

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