• Jewlr

Jewlr

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Overview

Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift, and beautiful ring. Jewlr ranks 6th among Fashion Jewelry sites.

  • Returns
    30
  • Quality
    52

This company does not typically respond to reviews

Positive reviews (last 12 months): 54.5%
Positive
6
Neutral
0
Negative
5
100
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How would you rate Jewlr?
Top Positive Review

“Amazing experience”

Apoorva U.
5/12/24

The whole process was really quick. I booked a home session and Mr. Abul came on the very next day. He brought extra samples too. He was very courteous and well behaved. The purchase experience was very smooth too. I bought the one I liked in that very session. I got the purity certificate and the invoice on my email within 15 minutes.

Top Critical Review

“The quality and order for the ring and earrings are disgustingly done”

Артём Н.
7/18/24

I would like to leave a review about this company. The ring and earrings that I ordered were disgustingly made. The color of the stones in the earrings is different. This is the first one. The ring does not match neither the engraving nor the color of the stones and also differs in color from my order stone instead of blue put black. The quality looks like it is cheap metal, not white gold. Disgusting quality. I will ask for a refund, but no one will give it back to me!

Reviews (1,164)

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Reviews that mention popular keywords

customer service (106) mothers ring (29) promise ring (20)
Thumbnail of user tommys47
California
1 review
0 helpful votes
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March 21st, 2017

Very nice and easy to build the perfect mother's ring... If you get the wrong name on the birth stone you can go back and edit it... Very easy to build the perfect ring for mothers... I got this for my wife for mother's day present... I hope she likes it and after I built the ring and got the birth stones and the kids and her name on it to... I put both kids birthstones and my wife's birthstone on it all so and had Ma put on it in stead of her name because that is what the kids call her... The stones are reasonable priced and are shaped... Thx Tommy

Thumbnail of user paulah778
Canada
1 review
1 helpful vote
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January 9th, 2023
Verified purchase

One very happy customer here…I ordered a name necklace, but once received, I decided I wanted the thicker version. Got in touch with Customer Service and from the get go they were AWESOME… it was an easy return, they paid for the shipping and the refund didn't take long at all! Once I received my refund, I ordered the thicker version and it will be arriving tomorrow :) The best experience from beginning to end :) ty!
JEWLR you ROCK!

Thumbnail of user shawnr432
Oregon
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

The ring was for a friend, and she loved it. I then bought 6 rings for my other friends. I'm giving them sabbath. I think they are going to love them to.
Thank you

Thumbnail of user kimberlyk52
Michigan
1 review
0 helpful votes
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January 25th, 2018

Love this site. I have several rings from them on my hand right now and I couldnt be more thankful. Buying a ring from here for my boyfriend in a couple days as well!

Thumbnail of user cathyw169
Texas
1 review
4 helpful votes
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January 29th, 2020

This site looks super sketchy, one of those ads that randomly popped up on my boyfriends Instagram and he sent me a wedding band that he liked. I paid a pretty good amount for it... almost $450. I got it in the mail and was pretty disappointed, it looked like a cheap piece of jewelry I could've gotten at Walmart but the gold piece around the center looked like the rings you get from the little quarter machines as a kid. I got a necklace as a "free gift" and that looked pretty crappy too. I then contacted the website for a return form. The site said it would take 5-7 business days to get it to me... two weeks later I had not heard anything. I went to email their customer service and they sent an email saying they'd send me a form in 5-7 business days AGAIN. So I decided to call that day and got the form sent to my email immediately. I sent the ring back following the instructions and three days later I got an email saying my refund would be back in my account in 5-7 business days. I got the full refund 5 days later. Only good thing is the 99 day return policy.

Thumbnail of user roberta510
Texas
1 review
0 helpful votes
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May 26th, 2018

Will let you know if everything comes out personalized correctly :) cant wait to see it I hope the mother of my child loves it. Prayers that greatness awaits! -Godbless

Thumbnail of user lizak30
Ohio
1 review
1 helpful vote
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August 13th, 2021
Verified purchase

Our experience with Jewlr was beyond positive. I am so grateful we found this company. My son was looking for a special ring for a special someone that was leaving for a year on a mission trip. After looking through the mall and a few fine jewelry stores to no avail, he did a random google search for "sunflower" rings since she likes sunflowers and he thought there might be something. He found the perfect ring on Jewlr's website and not only was it perfect he had the ability to customize it. We paid express shipping and since it took him so long to find the perfect ring, even with express it would arrive a day late. I took a chance and emailed the company never expecting a reply. I did receive a reply and it was an extremely kind and personal assurance that they would do all they could do. The ring did arrive in time, and it exceeded our expectations. This company is a true gem! They have a lifetime, repeat customer in me. I HIGHLY recommend them and hope this little Jewelry company goes on to see immense success. They deserve it for the selection and quality of their jewelry and most of all, for the integrity, character and commitment to customer service that must be a core value. If you need the perfect gift for someone or to treat yourself, I can not think of a better company than Jewlr.

Thumbnail of user theom43
Florida
1 review
0 helpful votes
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December 3rd, 2016

What the title says. It's a pretty great website for jewelry. And those deals. WOWZER. This is coming from a 19 year old guy with no experience in getting gifts for significant others up until now.

Thumbnail of user stepheng62
New York
1 review
2 helpful votes
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May 26th, 2016
Verified purchase

Has an incorrect birth stone and needs sizing. Have notified 2 times but told they couldn't fix now to busy and she still can't wear over a month later.

Thumbnail of user shellys36
Florida
1 review
0 helpful votes
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May 10th, 2016

I was looking for a Family Ring and it was hard to picture it because I could not see the specific stones I wanted. Jewlr's site allowed my to see exactly how my ring would look and I LOVE IT! Thanks Jewlr!

Thumbnail of user willar205
California
1 review
0 helpful votes
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March 17th, 2017

Have bought two rings. Very happy with the first so knew I would be with the second. Great business dealing and shipping was jsut right, No cons at all.

Thumbnail of user mariaho3
Florida
1 review
0 helpful votes
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April 8th, 2017

Very nice deal, affordable monthly payments, and I'm so happy I was finally able to afford this purchase! Easy to use the Site, and customize the ring you want!

Thumbnail of user tracyw568
GB
1 review
0 helpful votes
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August 31st, 2021

My husband bought a necklace I had always wanted with my name on does not look like my name and chain would only fit a child. So thin was not cheap costing £180 do not buy from them save your money.

Products used:
Gift of husband

Service
Value
Shipping
Returns
Quality
Thumbnail of user deshadr
Illinois
1 review
0 helpful votes
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February 7th, 2018

Ive looked all over and prices were off the chains and I finally found something reasonable hopefully the quality is great because this is my first time using jewlr!

Thumbnail of user oliviat15
Canada
1 review
1 helpful vote
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December 7th, 2017
• Updated review

Arrived in the mail after a very decent waiting period, and it was well-packaged. The thank you gift was ordinary, but the ring I ordered was amazing! It looked exacty like it did in the picture, and the jewels I chose looked wonderful. Very detailed ring, and that surprised me. I did not expect it to be so well-made.

So far, I've been wearing it for over a year and a half, and apart from the usual wear, it has kept its shape, it's still stury, and I still love it. (Review is tardy becaude I've just realized I never wrote about the ring when I recieved it.)

So far, so good :)
December 5th, 2017
• Previous review

Order was very easy to place and the choice of jewels was elaborate. I can't wait to see the final product and I hope the quality meets the price.

Thumbnail of user crystald26
Maine
1 review
0 helpful votes
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May 16th, 2016

Really loved the way I was able to create my own ring for my boyfriend. I hope it gets here by tomorrow or the next day it is extremely important because Saturday is our 3 year anniversary!

Thumbnail of user dawns534
Wisconsin
1 review
0 helpful votes
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November 21st, 2019
Verified purchase

I purchased this in honor of my son that passed from cardiovascular disease. It's beautiful. The only thing that took me back at first was how small it looked. The longer I have it on. It's perfect.

Thumbnail of user deannav2
Nevada
1 review
0 helpful votes
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December 15th, 2016

Three stars, because I haven't seen the item ordered yet. But I am hoping to report back with a five star rating after seeing the item, and ordering more rings! I love them!

Thumbnail of user noellen
Ohio
1 review
0 helpful votes
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June 16th, 2016
Verified purchase

I had a problem with the wrong stones being placed in my ring. (it looks like it probably was even my fault). They exchanged it and replaced it right away, no questions asked.

Thumbnail of user kleomeniss
GB
1 review
0 helpful votes
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June 4th, 2017

Really easy way of shopping for your loved ones... the layout of the platform is giving you all details about choices and prices so it becomes a joy when you choosing a gift

Thumbnail of user mariah263
Oregon
2 reviews
0 helpful votes
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September 17th, 2018
Verified purchase

My brother in law asked me to help him find a special piece of jewelry for my husband's sister to celebrate their 50th wedding anniversary. When we could not find anything we really liked at local jewelry stores, I started shopping on line & found this beautiful mother's family tree pendant with genuine stones placed in the branches of the tree at JEWLR. Shopping experience was perfect - I could place the gems on the tree in the order I preferred, see what it would look like & re-arrange them several times to get the most appealing placement. I could choose from several styles of engraving to add the family name onto the pendant. Once the order was placed, I got several emails to confirm the purchase, let me know when the item would be delivered, and instructions on how to track my item. The pendant arrived as scheduled, perfectly packaged in a lovely presentation box. My brother in law was blown away - the pendant is stunning! The enclosed card had his message written in beautiful script. There was also a card explaining what each stone was and what month it represented. And there was a lovely heart necklace included with his purchase as well. I am beyond amazed! What a wonderful purchase, reasonable price, and excellent shopping experience! Thank you. I know my sister in law will be very pleased to receive this lovely, meaningful necklace. You have a client for life!

Thumbnail of user peteh46
Pennsylvania
1 review
0 helpful votes
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December 8th, 2016

Ordered for an anniversary gift. Very simple ordering process. I really liked the choices available for metals and stones, both untreated and treated!

Thumbnail of user kellya93
Canada
1 review
0 helpful votes
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June 21st, 2017

This is my first time ordering from here, I just placed my order so I will know more about my experience once received and update later :) fingers crossed!

Thumbnail of user breonnab
New York
1 review
0 helpful votes
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January 5th, 2017
Verified purchase

My mother loved her Christmas present a ring from jewlr's it was a beautifully crafted gift but the picture showed the ring's cage a little more open then in real life but she loves it anyways.

Thumbnail of user robertc448
Tennessee
2 reviews
0 helpful votes
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February 14th, 2018

This was a very easy site to use lots of customizing options for your jewelry I'll have to wait till item arrives to know for sure just how great it looks

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From the business

Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.

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Mike G.
Typically does not respond to reviews

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