• Jewlr

Jewlr

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Overview

Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift, and beautiful ring. Jewlr ranks 6th among Fashion Jewelry sites.

  • Returns
    30
  • Quality
    52

This company does not typically respond to reviews

Positive reviews (last 12 months): 54.5%
Positive
6
Neutral
0
Negative
5
100
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How would you rate Jewlr?
Top Positive Review

“Amazing experience”

Apoorva U.
5/12/24

The whole process was really quick. I booked a home session and Mr. Abul came on the very next day. He brought extra samples too. He was very courteous and well behaved. The purchase experience was very smooth too. I bought the one I liked in that very session. I got the purity certificate and the invoice on my email within 15 minutes.

Top Critical Review

“The quality and order for the ring and earrings are disgustingly done”

Артём Н.
7/18/24

I would like to leave a review about this company. The ring and earrings that I ordered were disgustingly made. The color of the stones in the earrings is different. This is the first one. The ring does not match neither the engraving nor the color of the stones and also differs in color from my order stone instead of blue put black. The quality looks like it is cheap metal, not white gold. Disgusting quality. I will ask for a refund, but no one will give it back to me!

Reviews (1,164)

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Reviews that mention popular keywords

customer service (106) mothers ring (29) promise ring (20)
Thumbnail of user amberb61
Indiana
1 review
0 helpful votes
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January 5th, 2017
Verified purchase

I chose cursive engraving, and the pictures all show it black and easily seen. In reality if you don't have a magnifying glass or enlarge a photo you cannot see the engraving! I opted not to exchange it because I didn't want the hassle. Yes, they offered to exchange it for a different font. The return process is pretty involved though. I plan to order a different version of the ring in a better quality metal and different font in the near future.

Thumbnail of user jonathank42
Texas
1 review
0 helpful votes
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January 6th, 2017
Verified purchase

There is a wide selection of rings for just about anyone. Loved that you can pretty much create your own ring with countless choices on every part of the ring. Great place to find a ring for the one you love!

Thumbnail of user chrisg1533
Australia
1 review
0 helpful votes
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October 20th, 2021
Verified purchase

This was a great experience to order this name necklace for my niece for Christmas, ordering was thorough and very easy and delivery was super quick. It looks lovely and she is going to be over the moon, thank you! Chris

Thumbnail of user cindyh1065
Canada
1 review
2 helpful votes
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July 1st, 2022

I made a purchase of a silver necklace, I received it within 2 days. I received it at around 11 in the morning of June 1st and put it on instantly because I was excited, I had already showered and gotten ready for the day so the necklace never touched water, around 11:45 that same night I went to the washroom and as I was washing my hands I glimpsed that the necklace was discoloured in the mirror. On closer inspection when I removed the necklace, it was completely tarnished, the letters were literally turning black. The necklace was already a lot smaller and flimsier looking than what was advertised but I just let that slide, but to receive something of such terrible quality is insane. I don't know how they are ripping off people this bad

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Thumbnail of user sherih57
New Mexico
1 review
0 helpful votes
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June 20th, 2019
Verified purchase

Just received my ring back from being repaired with new gemstones for each of my loving dogs, sized and re-sized after I changed my mind - Jewlr called me a couple of times to be sure of every detail as this ring in honor of my sweet dogs is so important to me. Everything is perfect and I am so glad I chose Jewlr and the wonderful people that work so hard there!

Thumbnail of user brendap601
Canada
1 review
0 helpful votes
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November 14th, 2020
Verified purchase

My daughter ordered a necklace for a gift but chose the wrong size chain. We were able to return it and they put a new chain on and returned the necklace to us really quick. A good site to buy items from as they are loyal to making their customers happy.

Thumbnail of user gwenb11
Texas
4 reviews
0 helpful votes
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August 30th, 2016

I love the quality of your jewelry, I have ordered for myself. I have just placed an additional order for my oldest Granddaughter and will be ordering something/s special for her younger sister. Thank you Jewlr for your unique styles and quality. I'll be back to your site soon Gwen B

Thumbnail of user vivianm66
Florida
3 reviews
5 helpful votes
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July 29th, 2018
Verified purchase

I purchased a name necklace for my granddaughter, Alyssa to give to her for her birthday. I had never ordered fine jewelry on the internet and was a little worried. I felt much more comfortable after reading all the wonderful reviews and now, I am happy to say I am another happy customer. The necklace is beautiful and the quality is excellent. I included a couple of pictures of Aly wearing it today!

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Value
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Quality
Thumbnail of user anhl35
Canada
1 review
0 helpful votes
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November 5th, 2021
Verified purchase

It was my first time ordering from here. I was skeptical at first as I like to physically touch and see jewelry before I buy it. I order a customized ring for my girlfriend birthday. It came out beautiful and described exactly in the picture. I would recommend them to family and friends.

Thumbnail of user maxineh17
California
1 review
0 helpful votes
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October 24th, 2017

Site is very easy to navigate and gives many options in making a decision ie. Choices of gold color and carets, chain types and sizes plus good competitive prices. I just hope the product is of good quality when I receive it.

Thumbnail of user ceciliam30
Illinois
1 review
0 helpful votes
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May 6th, 2018

Overall beautiful designs to choose from just a bit pricey. Spending over 100$ on a sterling silver (fake) and simulated (fake) stones is too much. Super cute designs though! I bought my sister a graduation ring I know shes going to love.

Thumbnail of user davidk269
Illinois
1 review
0 helpful votes
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December 15th, 2016

Very nice to see the engravings/birth stones on all the jewelry without having to re-enter just to view each piece. Browsing and purchasing was quick and painless. Call to customer support went very well when I needed to change my order. Well done!

Thumbnail of user emmah72
GB
1 review
0 helpful votes
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January 6th, 2017
Verified purchase

I brought a ring for my mum and I'm so happy with it she loved it and the engraving was done perfectly. I don't think the pictures do the rings justice there much better. Very happy customer and I will definitely recommend the site to family and friends

Thumbnail of user bertb28
Florida
1 review
4 helpful votes
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February 6th, 2018

I put a review on here last week because of the terrible service I had received. Long story short. I bought a ring, had it resized it turned my daughters finger green and I wanted a refund. Was told no several times. Sandra call me yesterday and we had a very nice conversation and she refunded me the cost of the ring. She stand behind her company and this is the way a good company should act. Thank you Jewlr and Sandra.

Thumbnail of user jacobv10
Georgia
1 review
0 helpful votes
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December 31st, 2016

The site is very easy to navigate to find what you're looking for, great prices on some great looking jewelry, and I saved so much money compared to other jewelers that would charge me even more for customizations.

Thumbnail of user nildar6
North Carolina
1 review
0 helpful votes
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September 9th, 2019
Verified purchase

Although I chose not to keep the item I ordered Jewlr return policy was easy and quick. The response time with their customer service department was quick to respond and assist. I appreciate their team. I will definitely look to them for any future jewelry needs that I may have.

Thumbnail of user pamc67
North Carolina
1 review
2 helpful votes
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February 6th, 2018

I ordered a necklace for a Cmas gift, and it arrived in plenty of time for the holiday. It was also a very pretty piece of jewelry. My daughter loved her necklace but wanted the chain shortened. We sent it back for free service. Working with the customer service dept was very easy. They are very professional. You will not be disappointed with the quality nor service from this company.

Thumbnail of user coreym24
Michigan
1 review
0 helpful votes
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January 12th, 2017
Verified purchase

I was able to create and order the perfect Mother's Ring for my wife and our anniversary. It was so easy to do and ended up being a better value than I even realized. Creating and shipping the ring only took a matter of days and it was perfect. I would be happy to use Jewlr again in the future!

Thumbnail of user michaels564
Ohio
1 review
0 helpful votes
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February 20th, 2017

Very easy and maybe too easy us men who have spouses that like to make it easy for us to buy them nice things on your site. Very well put together and I commend you for it. Paying for it but all is good when it comes to keeping the wife happy. "Happy Wife, Happy Life"

Thumbnail of user jenniferh242
Canada
2 reviews
0 helpful votes
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January 6th, 2017
Verified purchase

I ordered a Nacklace for my mother in law that said "Grammy" (which is what the kids call her) in 14k gold.
It came with a certificate of authenticity and turned out very nice. I would not hesitate to order from Jewlr again. Happy customer.

Thumbnail of user leeh275
GB
1 review
0 helpful votes
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June 28th, 2019
Verified purchase

I was referred to Jewlr by a friend who had purchase a ring from them. I was looking for a wedding ring but didn't want a normal silver band.

After looking on the site I was impressed by the choice and eventually picked one. Unfortunately it was one size too small but Jewlr sent out a replacement straight away.

The quality of the ring is very good and I am very happy with that I have purchased.

I would use Jewlr again and have already recommend to a few friends already.

Thumbnail of user cheriec7
California
1 review
1 helpful vote
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December 19th, 2017

My son wanted to buy his girlfriend a personalized necklace and waited till the last minute but I was able to get it ordered today and delivery date December 22nd you saved the day! And he didn't know about the free gift so I get to look like I got her something! That's a win win!

Thumbnail of user ceilenec
Florida
1 review
0 helpful votes
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June 6th, 2018

I just received three rings (beautifully packaged); they are each three stone, four names. And I am overwhelmed. They are far more beautiful than I could ever have imagined. The time jewlr.com took with me to make sure the personalizations were correct and the patience they had shown with me was wonderful. The rings are spectacular in quality and workmanship, and I will treasure them always, as well as the experience of getting them from jewlr.com. Thank you, jewlr.com.

Thumbnail of user jeromef12
Georgia
1 review
0 helpful votes
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January 5th, 2017
Verified purchase

The ring I received had me & my girlfriend's name on it. It's real & it's beautiful she wears it everyday. I'm glad I got it at the right time she enjoys her ring. She feels like we're married already thanks. Shouts out to the jewlr company!

Thumbnail of user michaelh306
Pennsylvania
1 review
0 helpful votes
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May 5th, 2021
Verified purchase

Found this company through Facebook. I bought my wife the caged claddaugh ring and had our birthstones in the cage. It only took 8 days from order to delivery. Beautiful ring, perfect fit, quality product. You cannot go wrong with this company!

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From the business

Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.

Company Representative

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Mike G.
Typically does not respond to reviews

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