• Jewlr

Jewlr

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Overview

Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift, and beautiful ring. Jewlr ranks 6th among Fashion Jewelry sites.

  • Returns
    30
  • Quality
    52

This company does not typically respond to reviews

Positive reviews (last 12 months): 54.5%
Positive
6
Neutral
0
Negative
5
100
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How would you rate Jewlr?
Top Positive Review

“Amazing experience”

Apoorva U.
5/12/24

The whole process was really quick. I booked a home session and Mr. Abul came on the very next day. He brought extra samples too. He was very courteous and well behaved. The purchase experience was very smooth too. I bought the one I liked in that very session. I got the purity certificate and the invoice on my email within 15 minutes.

Top Critical Review

“The quality and order for the ring and earrings are disgustingly done”

Артём Н.
7/18/24

I would like to leave a review about this company. The ring and earrings that I ordered were disgustingly made. The color of the stones in the earrings is different. This is the first one. The ring does not match neither the engraving nor the color of the stones and also differs in color from my order stone instead of blue put black. The quality looks like it is cheap metal, not white gold. Disgusting quality. I will ask for a refund, but no one will give it back to me!

Reviews (1,164)

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Reviews that mention popular keywords

customer service (106) mothers ring (29) promise ring (20)
Thumbnail of user nancyl118
Georgia
2 reviews
0 helpful votes
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January 9th, 2017
Verified purchase

I loved the necklace and the price. But, as in most things, it was a bit too good to be true. I am highly allergic to non-gold/silver metals, and I broke out intensely from the gold chin. I had to replace it with a bona fide gold chain from a local jeweller. But I still love the cross, so it was worth it.

Thumbnail of user vickyl17
Indiana
1 review
0 helpful votes
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May 15th, 2016
Verified purchase

While the ring I ordered for my grand daughter to give her mom for mothers day was pretty... The size of the ring itself was very small and misrepresented in the photos. Was going to order another for myself but not now. I feel like the ring was very much mis-represented.

Thumbnail of user maggyr
Canada
1 review
2 helpful votes
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November 24th, 2016

I just placed my order & the site was very easy to use. I will admit I am extremely nervous about the quality of the item. I hope it's what I am expecting. The price was fantastic - that is what has me worried, that & some of the reviews I've read.

Thumbnail of user olivias16
New York
1 review
4 helpful votes
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October 21st, 2015

I bought a "sparkly love" infinity ring ($89 on sale, usually $119) for myself a couple weeks ago. It arrived right on time in a decent box along with a certificate of authenticity. The free gift I chose, a "double halo" necklace, was actually a little better-looking than the ring I paid for. My ring is paper-thin, the stones significantly smaller than I expected, and the word "love" sitting on one side of it wasn't molded very well. The letter "l" looks more like an ice cream cone, and the "e" is actually nothing but a tiny circle. It also runs a little large. I ordered a size 6.5, and it's still too big for my ring finger, so it's sitting on my middle finger now. Not exactly what I expected, but it still looks pretty to those who didn't see its picture on the site. I'm not returning the ring, but I'm not returning to Jewlr either. That's why I gave this place 3 stars instead of 2 or 4. Would I recommend this place? Oh, yes, if you're getting a necklace. For rings, shop elsewhere.

Thumbnail of user coreyd19
Corey D. – Jewlr Rep

Hi Olivia,

So sorry to hear about your experience. I can assure you that we at Jewlr make all our items handmade, from scratch, using the highest grade materials and stones. We are so sorry to hear that that did not come through with your ring.

We want to hear from you, in hopes of resolving this issue. We take care of our customers and want you to be happy!

Please give us a call, and we will be happy to help you out in any way possible.

Thumbnail of user johnf292
New York
1 review
0 helpful votes
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January 5th, 2017
Verified purchase

To be honest... The ring I got was a little smaller than I expected... However... It was beautiful and I am more pleased than I thought I would be. There was a slight issue I had, and they did the right thing and fixed it very fast. I am very happy with this purchase and I will be shopping from them again!

Thumbnail of user charlest67
Texas
1 review
0 helpful votes
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March 20th, 2017

I thought is was easy to do as well as helpful and easy to use create the ring I like and wanted. It goes into a a setting where I can create the ring which includes metal ring size and whatever kind of stones I want placed in there

Thumbnail of user danielh162
Ohio
1 review
0 helpful votes
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March 14th, 2017

My wife secretly emailed me her request and while she is sleeping... I ordered it! I love this because the ring she chose and designed is perfect! I want to honor her time spent designing this special ring and to show her how much I love, care and appreciate her.

Thumbnail of user jesss113
Kentucky
1 review
1 helpful vote
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March 19th, 2020

My mom wanted a birthstone ring, and her birthstone is alexandrite. Trying to find alexandrite, even synthetic, in a brick and mortar store, I was told I would be paying at least $500 for the stone alone, and $10,000 for genuine. I had been eying mother's rings for myself from jewlr for a long time, so I checked it out for my mom. I was able to customize a ring for under $300, synthetic stone, setting, accent diamonds, 10k gold. It's beautiful, and the free and $9 jewelry I got with it is so cute too!

Tip for consumers:
It’s easy to use and customize.

Products used:
All of them

Thumbnail of user jana352
Washington
1 review
0 helpful votes
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November 10th, 2021
Verified purchase

It was very easy to make my gift selection. Some of the suggestions seemed strange... like a picture for the box. When I received the package I was impressed. The packaging was very sturdy, thereby protecting my gift. The card was beautifully done. A surprise was how wonderful the picture looked on the gift box. They also included a little storage sack and care instructions. I would recommend Jewelr to anyone looking for a well made and professional product. Thank you Jewelr!
Jan A

Thumbnail of user jennifert95
Washington
2 reviews
0 helpful votes
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May 15th, 2016
Verified purchase

I ordered the caged heart necklace (tree design) with birthstones for my mom for Mother's Day. She loves it! I had originally mistyped the zip code on the address and wrote the company to try to get it fixed. They responded with an email showing the corrected details within a few hours! The product also arrived to my mom earlier than the expected delivery date. I am very happy with my experience with this company and would definitely recommend them!

Thumbnail of user mariak470
Romania
1 review
0 helpful votes
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October 29th, 2020

I recently placed my first order here and i recived 15% off :).
The store is nice, is user friendly, one can easily find all the details about a certain product.
I bought a gift, for one of my friends and i was also impressed with the quality of the jewelry. I saw her wearing it almost everyday.

Thumbnail of user diannem38
Ohio
1 review
2 helpful votes
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March 17th, 2018

I have ordered a few items and have found the quallity to be very good! Lost a stone from my ring and it was replaced easily and without hassle, and have had NO other issues or problems. Other items purchased were beautiful and lived up to the pictures. I am very happy with the items that I have ordered in the past and looking forward to receiving my next purchase!

Thumbnail of user lisah745
Maryland
1 review
7 helpful votes
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May 23rd, 2019

The process to purchase is easy, why? Because the product you ultimately get is NOT what the photo looks like unless you use a magnifying glass. My sons made a mother's ring for me for Mother's Day and the side stones were so small we couldn't tell which one was which. It's companies like this which makes shopping on the Internet suspect. Go to a brick and mortar store so that you can get a quality product. If you do get something DO NOT take off the store tag because if you do you will not be able to get a refund.

Thumbnail of user breedam
GB
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

From finding it online -to it delivered to the front door no hassle and super quick (apart from the postal strike). Kept up dated every step of the way. Cannot fault it. Super pleased with my ring and cannot wait to wear it and show it off.

Thumbnail of user tracyc92
Arizona
1 review
0 helpful votes
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December 16th, 2016

I love the way your website showed the jewelry the way I'd personalized it! It really helped to see what the piece looked like as I created it. Very user-friendly as well. I'm looking forward to its arrival. :D

Thumbnail of user angell115
Kentucky
1 review
0 helpful votes
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July 26th, 2018
Verified purchase

Me and my boyfriend both ordered promise rings from you! The customer service was amazing! The shipping was the absolute best! Yes it takes a while to get to rings but not to get them once they have been shipped! But it is all worth it by the amazing quality of the rings! This company is amazing and I will come back to it! I will also recommend it to anyone looking to buy someone a ring!

Thumbnail of user shaunk14
Georgia
1 review
0 helpful votes
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January 5th, 2017
Verified purchase

I was bought it as a gift and was very pleased. Shipping was fast... it came earlier than I expected it to. I love the like free gift I got with the purchase. I'm was very satisfied and I've been considering buying from here again. I've also recommended it to family members.

Thumbnail of user jamesh1039
Georgia
1 review
0 helpful votes
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September 22nd, 2018

I was very happy with the delivery and the product, but I was more impressed with the customer service and how professional the staff was. They actually listened to what I had to say, (without interrupting) and resolved my issue quickly. Thank you for your focus and dedication, I will be shopping with you again!

Thumbnail of user kaylenc
South Dakota
1 review
0 helpful votes
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January 8th, 2020

So i have seen many reviews on jewlrs products many being hit or miss. I was very scared buying a product online from a retailer not many people have reviewed but I decided a few things needed to be said. I ordered my boyfriend a tungsten band for around 80 dollars I thought it was a good deal and was very happy with the purchase. When it came it it was a tad to big but that was my own fault it was very nice and I didn't see any scratches or Mark's whatsoever it came in a basic black ring box and it comes with certificates of authenticity. My boyfriend loves this product and has has it since Christmas and has had not a single problem no green finger and the ring has a nice weight to it while still being light. It came on time as well but tracking was a bit off!

Thumbnail of user gatlind
Indiana
1 review
2 helpful votes
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April 21st, 2018

Has everything I am always looking for including a easy to use financial service. This company was very reliant when I needed a ring resized. I have gotten two rings and a necklace from them. Very nice of them to send a free gift every time! I enjoy buying form this company

Thumbnail of user johnm1168
Colorado
1 review
2 helpful votes
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September 27th, 2017

Loved the ease of the order and how to customize! The process was easy and the options for the various jewelry was outstanding. I saw the website through Facebook, and decided to order a ring for my future wife. I just know she will love what I picked for her. I also thought the free gift (necklace) was a nice touch as well. Thanks for being a great site for some awesome jewelry!

Thumbnail of user jadem25
West Virginia
1 review
0 helpful votes
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May 5th, 2021
Verified purchase

Shipping was quicker than expected. I was given information on tracking throughout the whole process. The ring was packaged nicely. It was exactly the way I wanted it, and it was true to size. I would definitely recommend Jewlr to my friends, and I will be shopping here again soon.

Thumbnail of user samantham100
Colorado
1 review
0 helpful votes
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June 17th, 2017

Super easy to use and great sales! Plus they're customer service is really great and you can try out all sorts of different jewels & options before you buy It! Even try out personalizing it before you order it. Great website!

Thumbnail of user willm57
Connecticut
1 review
0 helpful votes
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February 6th, 2017

My first purchase, and tho I have not yet received product, the shopping experience is 5 Star rated. The website is best I know of, from remembering the gemstones of the first ring I selected and applying to all rings in the full line up, to the option of delivery dates, from standard delivery to two day service, to providing a third option which I truly wish other companies would offer. A shorter then standard, but longer then the fastest, option... this 3rd choice allows for a more precise delivery date which I would give a give a 6th star if possible. I look forward to a product equally Amazing when it arrives. Thank you JeWLR! Keep up the Great work!

Thumbnail of user debbier74
Utah
1 review
0 helpful votes
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January 6th, 2017
Verified purchase

I ordered the mothers ring with the eternity band very fast receiving what was ordered and love it just wish I would have ordered it with stones for my grandchildren also it would have looked better with more than 2 stones

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From the business

Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.

Company Representative

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Mike G.
Typically does not respond to reviews

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