• Jewlr

Jewlr

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Overview

Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift, and beautiful ring. Jewlr ranks 6th among Fashion Jewelry sites.

  • Returns
    30
  • Quality
    52

This company does not typically respond to reviews

Positive reviews (last 12 months): 54.5%
Positive
6
Neutral
0
Negative
5
100
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How would you rate Jewlr?
Top Positive Review

“Amazing experience”

Apoorva U.
5/12/24

The whole process was really quick. I booked a home session and Mr. Abul came on the very next day. He brought extra samples too. He was very courteous and well behaved. The purchase experience was very smooth too. I bought the one I liked in that very session. I got the purity certificate and the invoice on my email within 15 minutes.

Top Critical Review

“The quality and order for the ring and earrings are disgustingly done”

Артём Н.
7/18/24

I would like to leave a review about this company. The ring and earrings that I ordered were disgustingly made. The color of the stones in the earrings is different. This is the first one. The ring does not match neither the engraving nor the color of the stones and also differs in color from my order stone instead of blue put black. The quality looks like it is cheap metal, not white gold. Disgusting quality. I will ask for a refund, but no one will give it back to me!

Reviews (1,164)

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Reviews that mention popular keywords

customer service (106) mothers ring (29) promise ring (20)
Thumbnail of user alexj324
North Carolina
1 review
0 helpful votes
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March 24th, 2020
Verified purchase

The ring came even better than the photo, it came with a certificate to reassure me, and I did every single method there was to test if it was real silver, and it was! An amazing ring for my 6 month girlfriend!

Thumbnail of user amberl61
GB
1 review
0 helpful votes
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November 27th, 2016

My other half bought me a beautiful personalised ring from this website. Nearly £150,2 genuine birthstones on it and I wore it for less than a day just doing normal things (nothing strenuous) and one of the stones has come out already and unfortunately is now lost. VERY disappointed as it was a surprise birthday/engagement ring. It has ruined the entire day now. For the amount of money he spent I would've expected it to last.

Thumbnail of user scottb950
Texas
1 review
1 helpful vote
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January 10th, 2020

My wife loved the necklace granted she said I way over paid if it was more than $150 so that's not a good sign. I was pretty disappointed in the necklace and almost sent it back before I gave it to her. If I hadn't shown it to my kids it definitely would have gone back. The picture shows the dimensions so I knew it was going to be a small piece which my wife loves but the pictures also showed that you could clearly see the beautiful heart shaped gems in the necklace. You definitely can't see them clearly. There is no way to tell they are hearts and unless you are outside on a super sunny, clear day it's hard to even see that they are in there. I am just setting expectations here for future buyers of the product. 3 stars because she likes it and won't let me send it back. But definitely not 5 or even 4 stars because the picture does not provide an accurate representation of the product. Family Tree Pendant.

Thumbnail of user jimo29
Canada
1 review
0 helpful votes
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June 30th, 2016

Their website is extremely easy to navigate and customize a ring. Being able to view the customized ring from different angles is invaluable. The order processing was very straight forward, so as long as the rings arrive on time and are what I ordered, then I would definitely order from Jewlr again and recommend their site to everyone.

Thumbnail of user stephenh114
GB
1 review
0 helpful votes
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January 6th, 2017
Verified purchase

I wanted to give my wife a special Christmas gift. I had seen the 'Mum's Ring' on Facebook. We have 5 birth children and 2 adopted children, I wanted something special to commemorate their births, I had never seen a ring that I liked that would have enough space for stones for all seven children until I saw this one. We were able to design the ring together, choosing stones in colours that represent our children rather than their birth stones. I was able to have the stones set in a silver ring as my wife is allergic to gold, the engraving made it all the more special. We are also foster carers, three of the diamonds represent the three foster children that currently live with us, the other five diamonds represent the 80+ other children that we have cared for over the past 22 years. The ring, on arrival, has exceeded our expectations - it is dainty and delicate, the right colours and fits perfectly - we are so very pleased with it, and so are our children.

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Value
Shipping
Quality
Thumbnail of user zackm27
Vermont
1 review
0 helpful votes
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January 5th, 2017
Verified purchase

Very satisfied! Very easy to customize jewelry on their great website. Pretty reasonable pricing. Great quality. And fast shipping made me a very happy customer. My girlfriend loved her ring and necklace.

Thumbnail of user jamese91
Virginia
1 review
0 helpful votes
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October 28th, 2016

Pretty easy. It'd be better if you had more options for the 'is this a gift?' area. Perhaps the option to send a rose or a balloon, maybe even a teddy bear. Id love to come back to this site for an engagement ring and see those options.

Thumbnail of user karav21
Illinois
1 review
0 helpful votes
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April 7th, 2020
Verified purchase

My husband surprised me with a necklace from their company with my son's name on it the day he was born. Unfortunately, when the necklace was sent back to be fixed, the charm broke, it was lost in the mail. The company went ABOVE and beyond to fix the program, they immediately were in communication with me, and sent a necklace free of charge, knowing the meaning behind my necklace. This is the best customer service, I have ever dealt with!

Thumbnail of user sabinee
Canada
1 review
0 helpful votes
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June 6th, 2019
Verified purchase

I will never regret ordering this customized ring online! I just love it! Exactly as seen online! The whole process of this purchase is just amazing from the moment you ordered it online, you begin receiving texting message informing you step by step of the making of!
I received it on time as said too! The ring looks exactly the same as online! Not gonna lie I was a bit nervous but i am more than surprisingly happy by the result! Unique customized ring! Thank you! It is for father's day, someone is going to be really happy!

Thumbnail of user cb214
Canada
1 review
0 helpful votes
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May 29th, 2017

So easy, I wish I had found this site a long time ago! Extremely easy ordering, tons of customizable options, no running around from store to store to get exactly what you need. Great buying experience!

Thumbnail of user esthera22
California
1 review
0 helpful votes
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November 28th, 2016

I'm with Maggy; I'm a little skeptic about my purchase but praying that they are for real. I am always leery about ordering online unless it is from a well known and already reputable company; and then I'm not sure because they use other's names to be deceiving. When my purchase arrives I will make my review.

Thumbnail of user michaelc415
Canada
1 review
0 helpful votes
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March 4th, 2017

OMG! I can't believe it. I'm so satisfied for what I've purchased today I bought my wife a bday gift I'm only looking for 1 necklace but instead I got 2 necklaces... Thank you so much she will be happy for this... 5 stars..

Thumbnail of user lisab585
Australia
1 review
3 helpful votes
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April 26th, 2018

I ordered a ring and followed the directions for sizing and triple checked the size, when the ring arrived it was way too big and the engraving was hardly visible unless you have a magnifying glass. I sent them an email requesting to return the ring and get a refund. I then sent the ring back and as of today it had been sitting at the post office uncollected as Australia Post was unable to deliver the parcel. So i guess if they never collect it they don't have to give a refund. I sent the parcel with a tracking number and it needs a signature for collection. I'm not very happy. I would recommend staying away from this company. Spend your money elsewhere.

Thumbnail of user monam26
Colorado
1 review
1 helpful vote
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June 25th, 2016

Found this site online and decided to take a chance on a custom ring. Having real time updates via FB Messenger was a great perk and knowing exactly what stage my item was in the crafting process was fun. It arrived exactly on time in wonderful packaging. The ring is beautiful! So much daintier than it appeared on the site, I LOVE it and I can't stop looking at it! Would definitely recommend anyone considering a purchase here to take the plunge as you won't be sorry!

Thumbnail of user ritac234
Canada
1 review
1 helpful vote
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September 30th, 2020

The gift necklace was better quality than the name necklace. The chain will break in no time and the actual name is so flimsy it will bend easily. Very disappointed. This was a graduation gift for my granddaughter. I will return it.

Thumbnail of user jenniferv49
New York
1 review
1 helpful vote
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January 8th, 2017
Verified purchase

This is a pretty ring. However I was disappointed when I opened the box. It was definitely nicer looking in the picture on the site than in person. I can barely see the stones inside. I doubt anyone will see them when I'm wearing it. I'm keeping it anyway because my boys bought it for me as a Christmas gift, but I doubt I'd purchase from this site again.

Thumbnail of user josed236
New Jersey
1 review
4 helpful votes
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October 26th, 2020

This guy's are literally scammers, I saw this bracelet with my name and hers and I decided to buy it. When the product came was tiny, thin and you need a lupe to see the letters. Wow! What a disappointing purchase. I don't recommend this store, all pictures are deceiving.

Thumbnail of user sandyj15
Pennsylvania
13 reviews
71 helpful votes
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May 22nd, 2014

The first time I heard about this site is when a long time friend gave me a gift for my birthday. I was so impressed with the style, fit, and quality of the ring I got that I went out and bought my daughter a necklace. The prices are reasonable for what you get, the shipping is fast and I love the little free surprise you get with each shipment.

Thumbnail of user jessicaa1859
GB
1 review
0 helpful votes
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December 22nd, 2022
Verified purchase

I highly recommend this company. The jewellery is fantastic quality and the help has been second to none. I'll definitely be using them again and can't speak highly enough. Thanks to all the team members.

Thumbnail of user jenniferd120
Pennsylvania
1 review
0 helpful votes
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June 16th, 2016
Verified purchase

The website was very user friendly when designing the various aspects of the jewelry. They consistently kept me updated with messages regarding the progress/shipping of my order. Will definitely use them again in the future.

Thumbnail of user karolynm
Georgia
1 review
5 helpful votes
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June 14th, 2016

Ring already turning black and losing its finish.
This was a graduation gift for my daughter and I almost cried when she showed me what it looked like after her only wearing it 2-3 times.
I am so distraught that a company would make gumball machine quality products and sell it for over $130.
I will write again after I hear what they plan to do to fix this

UPDATE: Company swears it is silver and it is possible that since we live in the south with humidity that the ring is tarnishing the few times she has worn it. They said they would put a coating on the ring to prevent tarnishing, but wants $25 for shipping. I recommend if you buy a silver ring that you ask them to coat it prior to sending you their product. I will let you all know how the process works.

Thumbnail of user peterj899
Australia
1 review
0 helpful votes
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November 18th, 2021
Verified purchase

Bought a specific piece of jewellery for my wife for Xmas and received my order in less than 4 weeks to Australia. The piece was perfect as described and ordered. I even received a bonus gift which was much appreciated. The service and communication from start to finish was amazing. Thank you so much!

Thumbnail of user kens292
Pennsylvania
1 review
0 helpful votes
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August 22nd, 2018
Verified purchase

Great product, great quality, my wife was thrilled on how it looks and the quality and care that was put into making a great ring at an affordable cost. The engraving is also fantastic and really adds to make it more personal... Thank You...!

Thumbnail of user stacyl489
North Carolina
1 review
9 helpful votes
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March 29th, 2021
Verified purchase

They don't even deserve one star! Purchased the Celtic eternal love charm with birthstones for a friend who lost both parents to covid. Bought it as a keepsake for her with her parents birthstones. The picture on the website is NOTHING like what I got! It's awful. Looks like plastic. Aquamarine stone looks white. Worst quality. What a rip off! See the pictures below. Picture is worth a thousand words.

Value
Shipping
Quality
Thumbnail of user dayellem
Canada
1 review
9 helpful votes
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February 18th, 2016

It seems like only a few people have been getting the short stick in this situation. My fiance proposed to me with a Jewlr engagement ring and it is GORGEOUS. The engraving is delicate and neat, fits, and hasn't turned my finger a strange color or seemed like it's been rusting. It's absolutely perfect.

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From the business

Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.

Company Representative

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Mike G.
Typically does not respond to reviews

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