• Jewlr

Jewlr

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Overview

Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift, and beautiful ring. Jewlr ranks 6th among Fashion Jewelry sites.

  • Returns
    30
  • Quality
    52

This company does not typically respond to reviews

Positive reviews (last 12 months): 54.5%
Positive
6
Neutral
0
Negative
5
100
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How would you rate Jewlr?
Top Positive Review

“Amazing experience”

Apoorva U.
5/12/24

The whole process was really quick. I booked a home session and Mr. Abul came on the very next day. He brought extra samples too. He was very courteous and well behaved. The purchase experience was very smooth too. I bought the one I liked in that very session. I got the purity certificate and the invoice on my email within 15 minutes.

Top Critical Review

“The quality and order for the ring and earrings are disgustingly done”

Артём Н.
7/18/24

I would like to leave a review about this company. The ring and earrings that I ordered were disgustingly made. The color of the stones in the earrings is different. This is the first one. The ring does not match neither the engraving nor the color of the stones and also differs in color from my order stone instead of blue put black. The quality looks like it is cheap metal, not white gold. Disgusting quality. I will ask for a refund, but no one will give it back to me!

Reviews (1,164)

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Reviews that mention popular keywords

customer service (106) mothers ring (29) promise ring (20)
Thumbnail of user billb190
Ohio
1 review
0 helpful votes
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December 8th, 2016

Very user friendly web site. Prices are good. I will know about ring quality when my shipment arrives.

Thumbnail of user milesh33
Washington
1 review
0 helpful votes
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November 30th, 2016

Very simple and easy to complete... Only wish they had a platinum setting option for those with allergies

Thumbnail of user tiffanyk18
Nebraska
1 review
0 helpful votes
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November 28th, 2016

Gave so many personal options really made me feel I was getting my mom the best mothers ring out there!

Thumbnail of user timothym78
Pennsylvania
1 review
0 helpful votes
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October 13th, 2016

It was a great experience. The site really helps to simplify this usually arduous process. Thank you.

Thumbnail of user taliak1
Wyoming
1 review
0 helpful votes
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May 25th, 2016
Verified purchase

Bought my mom a mother's ring. It is perfect. Fast shipping. I had no issues at all. Will order from this company again. Great job guys!

Thumbnail of user joshb92
Kansas
1 review
0 helpful votes
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May 15th, 2016
Verified purchase

Flawless! Ordering was easy and ring came exactly as ordered in an expeditious manner! Would recommend to anyone!

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Value
Shipping
Quality
Thumbnail of user marks426
Indiana
1 review
0 helpful votes
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December 4th, 2016

We'll see once we get the ring. But, I also wanted a simple necklace chain, and it appeared none were available.

Thumbnail of user jamesj209
Virginia
1 review
0 helpful votes
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April 21st, 2017

This was one of the best online experience I've had. I was able to order something I couldn't find any where.

Thumbnail of user dustina14
New York
1 review
0 helpful votes
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December 1st, 2016

Good experience, wish there was an option to send jewellery back as members are added to the family (have birthstones added)

Thumbnail of user yuheeo
California
1 review
0 helpful votes
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August 1st, 2016

They have great design. And website is easy to use. I have good experience with customer service for canceling and reordering.

Thumbnail of user janieg9
GB
1 review
1 helpful vote
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October 8th, 2017

Had iteams before beautiful quality would recommend to anyone and fast delivery. The free gifts are also good quality so good value for the money

Thumbnail of user jacquelyneg
Pennsylvania
1 review
0 helpful votes
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January 5th, 2017
Verified purchase

She got choked up when she saw it. It was perfect! We were so excited!
Birthstones for every family member...

Thumbnail of user thayliac
Missouri
2 reviews
0 helpful votes
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February 23rd, 2017

My new favorite online Jeweler! Great prices and a great user-friendly website. Win-win for anyone in the market for bling!:-)

Thumbnail of user charlesp76
California
1 review
0 helpful votes
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April 20th, 2017

They offer free resizing but don't tell you shipping and re-engraving is not free. It costs around $35 for re-sizing.

Thumbnail of user juliaa38
Julia A. – Jewlr Rep

Hi Charles!

Thank you very much for your feedback, hearing from our customers really allows us to provide the best service we possibly can. We offer one free resizing of your ring within 30 days of the original shipment date for our US and Canadian customers. As stated in our policy, this includes items that have been engraved, though there may be an additional charge for re-engraving. You will also be responsible for any related shipping cost. You can find this policy on our Ring Sizing page: https://www.jewlr.com/info/ring_sizing.

We do apologize if there was any confusion, and we will definitely be taking your feedback into consideration! Thank you again for being a loyal customer, and if you have any further questions please give us a call anytime between 9AM-5:30PM ET, Monday-Friday at 1-866-610-8482.

Thumbnail of user stacied5
Canada
1 review
0 helpful votes
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January 6th, 2017
Verified purchase

Loved my beautiful mom ring, with both my kids birthstone and names. Didn't take very long to come. Very pleased

Thumbnail of user jonathant121
Texas
1 review
0 helpful votes
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September 12th, 2018
Verified purchase

I was very happy with the work they do. Everything was exactly what I wanted and I know my girlfriend will be extremely hapoy with this gift!

Thumbnail of user smitalp
Australia
1 review
0 helpful votes
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September 18th, 2021

They have best design and great customer service. Recently i have been served by Saqib, he was great help.

Products used:
All jewellery I bought.

Service
Value
Shipping
Returns
Quality
Thumbnail of user wanday4
Georgia
2 reviews
0 helpful votes
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November 28th, 2017

1st time ordering, great customer service thus far. Placed order today, I hope will like it... STAY TUNE>>>

Thumbnail of user darleenl
Massachusetts
1 review
0 helpful votes
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April 16th, 2017

This is the second order I have placed for the claddaugh ring. My daughter loved it so I ordered another one for myself!

Thumbnail of user williamc478
Illinois
1 review
0 helpful votes
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May 13th, 2018

I like the products and the prices, definetly plane on purchasing more in the future. For myself my loves ones, friends and relatives.

Thumbnail of user robbies22
Canada
1 review
0 helpful votes
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May 4th, 2017

The preview of the name was a bit strange. It wasn't showing all the characters I was hoping to have on the pendant even though I had enough letters.

Thumbnail of user christyb25
Texas
1 review
0 helpful votes
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January 5th, 2017
Verified purchase

Fantastic website that was incredibly easy to use. Shipping was fast and order was correct. Veryou satisfied with the product and service.

Thumbnail of user christiannaf
New York
1 review
0 helpful votes
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September 15th, 2017

Love the free shipping and the fact that you can costimize your own jewelry and if its for some one special you get to put you own touch to it

Thumbnail of user samuelm74
Arizona
1 review
1 helpful vote
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June 18th, 2016

The site was easy to navigate and use. Wish the time it took to be made and sent to me wouldn't take that long.

Thumbnail of user parminderjitc
Canada
1 review
0 helpful votes
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November 17th, 2017

Website is super simple to navigate. I will forsure be using this website again in the future. Can't wait to the see the product!

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From the business

Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.

Company Representative

Thumbnail of user mikeg186
Mike G.
Typically does not respond to reviews

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