SIMPLE WEB SITE, EASY TO NAVIGATE. I WILL BE USING THEM AGAIN IN THE FUTURE. NO ISSUES WITH STAFF OR SHIPPING.
Very pleased with the excellent site, selection, and price.
Great site set up, gives all info, shows product after adjusting customers options
So far my order has been placed. We will see. When I get the jewelry.
If your interested in amazing and beautiful jewelry you need to check this sight out
Thank you. This ordering process is great! I look forward to using your service again...
I had several questions regarding my order. Customer service rep was extremely helpful and friendly
Easy to follow instructions and great gift ideas. I'm very pleased.
Hav'nt received the ring yet, but customization and ordering was easy!
Very good site, nice products, and reasonable prices.
Very nice jewelry with some unique designs, all at prices I feel are reasonable.
Very easy to use w/Amazon and all the conveniences of ordering safely on line.
Web site is easy to navigate and a good selection of custom jewelry.
Perfect for graduation! So easy to order custom made jewellery.
Good overall experience. Will add my review when I receive the item.
User friendly site, easy to customize the ring I ordered.
Quick ordering process. Can't wait to receive my ring!
You made my baby girl cry. Shame on yo u. I would like repaired ring
Great and easy site to navigate with tons of beautiful options!
Answer: It is the company making all the good reviews. I was just reading the bad reviews and found that I am having the same issue with everyone. Ring turning the finger green and made really cheep. Won't return money because the ring was re-sized This place is just a big Scam!
Answer: Hi Wendy P. There should be a stamp on the ring. The stamp is generally very small and sometimes hard to see.
Answer: Hi Trey p. Shipping is only 3 - 5 business days and the time for us to make it is less than 7 business days so if you ordered it then, you should have received it by now. Please contact customerservice@jewrl.com with you order number so that we can help you.
Answer: We can definitely provide you a discount code for the first order -- discount codes can be applied to non sale items. Please contact our customer care team at customerservice.jewlr.com and they will be able to help you with the order. Thank you
Answer: Hi Christine S. Thanks for your feedback regarding the email. When an item or wishlist is shared, only one email should be sent to the designated recipient. We appreciate you notifying us of this issue and we will look into it so that this does not happen. Regarding your second question we want our customers to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, 99 day return policy even if you've personalized the item with an engraving. If you are not completely satisfied with your purchase you may return it for a full refund. You can read more about our return policy here: https://www.jewlr.com/info/return_policy
Answer: Hi Eri We have both genuine and simulated stones. All genuine stones are unique and come in various colors. Some are lighter than others and, depending on the stone, some will have more inclusions. They are also very difficult to photograph and accurately depict on a website Simulated stones are created in labs so they wont have the same variations of a genuine stone. You can read more about this on our FAQs. https://www.jewlr.com/info/faq I hope this helps.
Answer: HI Lee J. Once the item is manufactured and ready to ship, the shipping time from our facility to Australia is 5 - 7 business days. You can see the manufacturing time on the website on each of the items as you personalize it.
Answer: Hi Regina - our silver products are made with. 925 sterling silver.
Answer: Hi Brandyn Someone will try to contact you but please, you can also email us directly at customerservice@jewlr.com - Please provide the email information that you would have used to place the order. This will help us to help you with your order. Thank you
Jewlr has a rating of 3.7 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 5th among Fashion Jewelry sites.