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JibJab

How would you rate JibJab?
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New Hampshire
2 reviews
1 helpful vote
Follow Jerry H.
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Great product over the years
May 12, 2017

We have used this for years instead of sending typical paper cards. Everyone seems to love them and they are super easy to make. We will continue to use them for many years.

Date of experience: May 10, 2017
Spain
1 review
0 helpful votes
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Satisfies but...
May 16, 2017

Hi, I like the different music video but I miss HD quality because it is not well displayed in my tv. Sd quality is not in accordance with the faces inserted.

Thank you

Date of experience: May 14, 2017
Tennessee
1 review
0 helpful votes
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JibJab brings a little light in life!
January 20, 2017

JibJab is a fun experience and their service is excellent! It was great to send a JibJab Christmas card through Facebook. What fun! I laugh out loud when anyone posts a JibJab greeting!

Date of experience: January 18, 2017
GB
1 review
0 helpful votes
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Excellent customer service
February 11, 2017

Great product, great price and excellent customer service. Lots of fun and a great way to send cards at the last minute as well as being able to schedule those in the future.

Date of experience: February 9, 2017
GB
1 review
0 helpful votes
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Unhelpful service
February 22, 2017

I sent emails requesting a cancellation of my membership, and I got charged the second day of having it for a years membership, after sending this email asking for it to be cancelled.

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Fun and easy to use!
June 23, 2017

The whole process of subscribing to personalizing my cards was so easy and fun. The recipients of my cards really enjoyed and appreciated them. I will be sending more cards out this year!

Date of experience: June 21, 2017
California
1 review
0 helpful votes
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Somewhat
February 22, 2017

It is difficult to get the faces just right. I like the little videos but wish they were easier to make. Also wish you could change a face if you didn't like it...

Date of experience: February 20, 2017
Australia
1 review
0 helpful votes
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Good fun
August 21, 2016

Just didn't like that I did not get any free video to start with as mad video then had to pay to watch it and then again to download it. Otherwise good fun.

Date of experience: August 19, 2016
Florida
1 review
0 helpful votes
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Professional, Polite and Efficient
July 14, 2016

I called for assistance. The person I spoke to handled the problem efficiently, and very professionally. Everything was taken care of in about 2 minutes. I was very satisfied from start to finish.

Date of experience: July 12, 2016
Canada
1 review
0 helpful votes
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Music video ecard
May 15, 2016

Site was easy to use and the results were hilarious. Wish you had more videos to choose from and that more space was available for the message. Other than that overall great experience

Date of experience: May 15, 2016
Susan M.
Canada
1 review
0 helpful votes
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System was down after creating card
February 1, 2017

A waste of my time! A notification should have been given that the system was down before I started to create a card to send. I was a first time user and this is a real turn off

Date of experience: January 30, 2017
Thailand
1 review
1 helpful vote
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Payment
January 28, 2017

Not cool that you go through the whole process of designing your card, uploading photos, sizing, etc, to then get to the end and find that you will be charged if you want to send it. Not cool

Date of experience: January 26, 2017
Canada
1 review
0 helpful votes
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Suggestions
July 12, 2016

I have been liking JibJab so far
The only thing I was expecting more was the range of content.
I wish there were more songs parodies.
Everything else is fine

Date of experience: July 10, 2016
Canada
1 review
0 helpful votes
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Too many fees
December 13, 2016

The finished product was outstandingly hilarious! Unfortunately, I had to become a member (not a large deal), but then to download it I had to pay an additional fee... why?

Date of experience: December 11, 2016
Canada
1 review
0 helpful votes
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Awesome product
December 13, 2016

Great job on this product, a very unique way to send a message and to add a personal touch which ends up being hilarious and well received. Keep it up.

Date of experience: December 11, 2016
South Africa
1 review
0 helpful votes
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Fantastic, but Add more face holes
July 19, 2016

Really fantastic selection, just add videos with larger face holes available and then maybe a filter for how many face holes the videos have available.

Quick and easy to use.

Date of experience: July 17, 2016
Illinois
43 reviews
344 helpful votes
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The site is nothing like it used to be. Everything essentially has to be bought in order to share. It is now about money instead of cool and creative cards.

Date of experience: March 20, 2013
Ohio
1 review
0 helpful votes
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Uninhibited Laughter
July 27, 2017

An easy simple way to make yourself or anyone around you laugh and have a fun experience! I would recommend the website and app to anyone that likes to laugh.

Date of experience: July 25, 2017
Florida
2 reviews
0 helpful votes
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Great customer service
April 5, 2017

My account was renewed without me realizing it.
But as soon as I reported it and told them that I did not know that it was going to be renewed they immediately returned my money no questions asked.

Date of experience: April 3, 2017
Maryland
1 review
0 helpful votes
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Great customer service
December 30, 2016

I am very impressed with CS. I only needed 1 video but signed up for 1 year subscription prior to later seeing the single Fee for 1 video. I was graciously given a refund of the yearly subscription.

Date of experience: December 28, 2016

Overview

JibJab has a rating of 4.2 stars from 12,927 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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