JibJab

I want my money back. I input credit card info to buy the card not a membership. Creating an account doesn't give you the right to charge me for a years membership. Secondly I was charged for two memberships

But need more options
All our relatives and friends love to have fun with each other. We would like to see you have some more REALLY fun options. For adults. Not politically correct.
Let's have some REAL fun!
Thanks!

I payed this subscription for a year so I could make cards for my husband and father for father's day and both of them did not receive them. My email said they were sent and I checked both of their email and nothing was received. I also could not pull up the videos on my phone to at least play for them.

In all the JibJab presentations that I made and sent were happily reviewed and accepted by all. I don't have time in my life now with all the other things going on.

Have a joyous holiday season to all.

So fun to see and show others, but it isn't the easiest site to manage. I also prefer the older options for adding your heads. You use to be able to form the shape of the face by moving all sides. Now, you can only really zoom in or out, but the shape of the face only forms to the shape they give you. If you have add a long face, you have to fit that into the shape of their frame.

Wish I could just buy a card when I wanted it instead of a yearly subscription. I only use it 2-3 times a year and I find having to subscribe every year a wais of money. I would prefer a pay as you go even if the cards were only 2.99 each. That seams like a fair value.

I had a misunderstanding and called customer service. I was treated courteously and the representative was efficient and my mistake was corrected in minutes!
I so appreciate their care. So many are short and impatient with we older folks.

Grandchildren were not impressed with their cards so I decided to take advantage of the 30 day opt out plan, but nothing happened and I still get JibJab information as if I still have a membership. It's not worth it to me if the grandkids don't care.

My 5 year old Grandson and I spent all day making videos with all combinations of family and dogs. We laughed all day together watching the videos and showing them to family. But most importantly we spent all Christmas day working together making memories that we will have for a lifetime. Thanks JibJab

JibJab holds honest to there company. I didn't realize I signed up for a yearly renewal. I asked for a refund through their site and they were quick to respond and give me a refund. I appreciate the care for customer satisfaction. I will definitely utilize there site again in the future.

Fun to make, fun to watch, fun to share!
Looking forward to seeing many new cards and videos!
Wish the download offering were a little cheaper. $1.99 seems high after paying the annual membership. 99 cents would be reasonable..

I signed up on Valentine's Day and wanted to send to my husband. When it arrived our pictures were not there. So I went back in and tried to update. It does not recognize my email and I could not change my password. I'm very frustrated I would like my money back.

Love watching the videos... the whole family enjoys it, just wish there was an easy way to go back and edit the mouths on the faces they just never seem to align right makes everyone look like they have a stache and need more options for father's day videos. Other than that everyone who receives an ecard will talk about how much they enjoyed it and will replay them over and over again.

I thought I had a one year subscription... however you required me to pay when I tried to send a card. If my subscription had run out -- you should have notified me. By the way - I refused the auto enroll for another year.
I prefer to be notified to renew -- not automatically renewed.

I wanted to do a video using facebook. Never received the video and I was charged 18.00 for a subscription with an automatic renewal. I tried to contact you via pay pal to resolve and the email bounced back. I have set up a dispute in pay pal. I want my name off your automatic renewal and I want my 18.00 back please.