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JibJab

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GB
1 review
0 helpful votes
Follow Elaine J.
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No more postage
May 4, 2017

The perfect answer for a birthday card so personalised and instant! My Canadian relatives were so pleased - thank heavens had some great photos for their "heads".

Date of experience: May 2, 2017
Canada
1 review
0 helpful votes
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Great Customer Service at JibJab!
March 18, 2016

I had a problem with with my subscription under different email addresses. JibJab helped me sort out the difficulties quickly and efficiently. Way to go JibJab!

Date of experience: March 15, 2016
Illinois
1 review
0 helpful votes
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Exceeded my expectations
April 7, 2016

Not only is JibJab a fun concept and product, but their customer service response to a concern about my account exceeded my expectations. Truly five-star work!

Date of experience: April 7, 2016
France
2 reviews
0 helpful votes
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Smooth and simple.
June 13, 2017

All worked well Friend received animated card in time. Cheap and effective. Efficient and fast. However this time wasting evaluation is irritating. Why 100 characters requirement?

Date of experience: June 11, 2017
North Dakota
1 review
0 helpful votes
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Overall Happy
September 27, 2016

We think these are fun to send to family/friends for various events. Sometimes the selection gets repetitive though:)

It's easy to add photos & customize :)

Date of experience: September 25, 2016
Netherlands
1 review
0 helpful votes
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Fun dad's day
June 23, 2017

A fun site 3 i am not haspoy with points it says per month when you join. But takes a whole year subscription so that's misleading. Also don't like auto renewal. Its my chiice wether or not i choose to continue not JibJabs. I woukd rather there was a cancellation choice in my account settings not to auto renew or cancel subscription.
Don't care for sites the take control of my finance.
So at the end of my subscription. I will not renew and cancel PayPal payments. But the site is easy to use and my dad found his ecard very amusing.

Date of experience: June 21, 2017
Ohio
1 review
0 helpful votes
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I gave you permissions to charge 1.50 to my card, not 18.00 dollars. Very dishonest. Will never use your application again, and dispute with credit card.

Date of experience: July 15, 2016
New York
1 review
0 helpful votes
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The birthday boy was so delighted...
May 24, 2016

... with his card that he shared it with 25 different people... a true indicator of the JibJab's effectiveness. Great fun for everyone. Love the site!

Date of experience: May 21, 2016
Uruguay
1 review
0 helpful votes
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Come on guys, this is 2016, everyone will want to play their videos on their cellphone's... and charging extra for it after getting premium... horrible idea

Date of experience: June 12, 2016
California
1 review
0 helpful votes
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They are true to their word.
June 7, 2017

Unfortunately my phone just was not compatible with the jibjab app. I let the support team know this and received a full refund within the hour. I am surprised and could not ask for anything more from a company thanks guys YOU HANDLE BUSINESS WELL.

Date of experience: June 5, 2017
Illinois
1 review
0 helpful votes
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Fun
July 30, 2016

There are a lot of fun options to slide your faces into: pictures, music videos, and gifs. There are also some funny gifs and emojis (without the face option). You can take a selfie or use your photo gallery to place the heads. Editing is easy and intuitive with different face shapes: pointy or square jawline, even one for pets. I like that you can name your "heads" and save them for future use. There are a lot of free options for non members. I also appreciate that there are options for membership subscription payment (such as paying through your Amazon account).
I have been able to send the JibJabs without any issues and even download some to send later. There are a lot of holiday and birthday options so I see myself getting a lot of use out of this. Of course, some of the humor is sophomoric (farting or Magic Mike-esque dancing), so those things could be offensive to some people, know your audience. Most are just good fun. What I have sent so far hasn't failed in getting a laugh!

Date of experience: July 28, 2016
Israel
1 review
0 helpful votes
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We love jib jab
August 6, 2016

Just wish the membership fee included the downloads
Its annoying to have to keep paying more each time when you have already paid a significant amount
Its also annoying technically to have to repay each time you download - the download package should be included in the membeship fee
I would rather pay more for membership than have to pay each time for a download

Date of experience: August 4, 2016
Mississippi
1 review
0 helpful votes
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I used JibJab to create a FUN Birthday Greeting for my 17 year old Twin Grand daughters Birthday.
They Absolutely LOVED IT and Smiles & Laughter All Around! Customer Service ( Heather helped me) is Phenomenal! Thank you JibJab for letting me make that Memory with my grand daughters.

Date of experience: August 17, 2020
New Jersey
3 reviews
1 helpful vote
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I have been using JibJab for years now. It is such a UNIQUE expression of communicating and Fun.
You wont be sorry you tried it.
Let the laughter begin!

Date of experience: April 3, 2017
Texas
1 review
0 helpful votes
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I Feel Good!
January 5, 2017

I love Jib Jab! The first JibJab I created and sent was I Feel Good for a birthday wish! I listen and watch the video myself, many times a day, and I FEEL GOOD! It is so awesome! It makes me laugh, and dance, and sing, and I've made it my theme song for 2017!

Date of experience: January 3, 2017
Canada
1 review
0 helpful votes
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GARBAGE
April 12, 2020

Like everyone else, I was baited into thinking this service was free. Even if it's not free - SAY IT AT THE START. DON'T MAKE ME STRUGGLE WITH YOUR $#*!TY SOFTWARE FOR 30 MINUTES BEFORE MAKING ME RE-DO IT OVER AND OVER UNTIL THE THIRD TIME YOU ASK ME FOR MONEY. IDIOTS.

Date of experience: April 12, 2020
Ohio
2 reviews
0 helpful votes
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GOOD PEOPLE
November 18, 2016

I RECENTLY CONTACTED JIB-JAB FOR SERVICE ON MY ACCOUNT AND FOUND IT TO BE A VERY PLEASANT EXPERIENCE. MY WISHES MET WITH A COURTEOUS SERVICE PERSON AND WERE TAKEN CARE OF IMMEDIATELY. THEY ARE GOOD PEOPLE!

Date of experience: November 16, 2016
GB
1 review
0 helpful votes
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Fun, easy and quick website to use
July 14, 2017

Providing my son got his card and I haven't had confirmation if this, I found the cards much more amusing and interactive than other sites. Great choice of cards and easy to use site. No complaints.

Date of experience: July 12, 2017
Tennessee
1 review
0 helpful votes
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Best service I have purchased in a long time!
December 13, 2016

I have had a blast making funny videos for my grandchildren and other family members. I definitely got my yearly fee out of it in the first week after I subscribed! Thanks for many great laughs!

Date of experience: December 11, 2016
Canada
1 review
0 helpful votes
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Update
July 20, 2017

It's not easy to update your file when forced to select a new password, which it suggests, then tell you your name is already taken. Many cards are quite old now. Looking forward to new one's

Date of experience: July 18, 2017

Overview

JibJab has a rating of 3.7 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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