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JibJab

How would you rate JibJab?
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Georgia
1 review
0 helpful votes
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Refunded 18$
February 12, 2018

Very good support, i had problem i bought membership i thought it was one month but paid for one year. So i contacted support they were so helpful and kind, refunded in 2 days! Great support

Date of experience: February 10, 2018
California
1 review
0 helpful votes
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Not too thrilled
June 23, 2016

I paid for a membership, but every time I try to make a video, it asks me for payment information again. I'm logged in, so I can't do anything. I'm not paying 18 bucks every time.

Date of experience: June 21, 2016
Illinois
1 review
0 helpful votes
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Can't get full jibjab on phone
May 5, 2017

I don't have computer. I only have a smart phone. But noticed on Facebook you have jibjabs I've never seen. I hope one day I'll be able to get all of jibjab.

Date of experience: May 3, 2017
Florida
1 review
0 helpful votes
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So much fun!
May 19, 2017

I love the videos... So much fun. Hilarious to put my friend's and family to dance and sing! It is easy to do and set up. There's something for every occasion. Hahaha!

Date of experience: May 17, 2017
Illinois
1 review
0 helpful votes
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Unrecognizable photo after upload
August 22, 2016

The uploaded photos didn't look like the person at all. What a joke. Useless. Will never use jibjab again and will be sure to tell others what a lousy service it is

Date of experience: August 20, 2016
California
1 review
0 helpful votes
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Need new jibjabs
February 22, 2017

I would like there to be updates more often! I pay for this service but it's always the same. Please make more updated jibjabs so we have something to look forward to.

Date of experience: February 20, 2017
Canada
1 review
0 helpful votes
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Poor
February 23, 2017

I created a birthday card and i lost it. I am paying for something that someone did not get. Not sure how it was lost but it went off my screen with all my payment information.

Date of experience: February 21, 2017
GB
1 review
0 helpful votes
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Signing up cost clarity
October 1, 2016

I would have preferred to be able to see the price in Sterling before it was accepted as payment, I forwarded to the next page expecting it to be a summary but there was only the option to pay, therefore I had to guesstimate the cost based on US dollars.

Date of experience: September 29, 2016
Minnesota
1 review
0 helpful votes
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Asked for a refund and got it!
June 22, 2018

I didnt realize I had auto renewal! When I noticed the $ coming out of my account I contacted JibJab and asked for a refund! They responded positively within a few days!

Date of experience: June 20, 2018
GB
1 review
0 helpful votes
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Love it
December 13, 2016

Love the site, some times not easy to get photos, but experience has given my friends and I great amusement, would love more music videos,
Whole site has been a great experiance

Date of experience: December 11, 2016
Australia
1 review
1 helpful vote
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Great funny
December 12, 2016

Only thing I don't have my email's, Had to keep going back to my address book. Don't know if any place with you that I can put them in, to save till I want them again.

Date of experience: December 10, 2016
GB
1 review
0 helpful votes
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Hugely entertaining!
June 20, 2016

Jib Jab cards are easy to produce and send, and lots of fun to receive. Everyone I have sent them to has been delighted. They are very good value for money and I highly recommend them.

Date of experience: June 17, 2016
Canada
1 review
0 helpful votes
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Quick and Great Service
December 11, 2020

Jib jab is great I wanted to purchase for a month not realizing I had to purchase for the whole year. Sent an email and within 30 mins they replied to my email and refunded me.

Date of experience: December 11, 2020
Utah
1 review
0 helpful votes
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Best. Valentine's. Ever.
February 23, 2017

I used JibJab to make a digital valentine for my Mom, Wife, and Sisters. They LOVED it, and were amazed at my mad animation skills. JibJab makes me look gooooooood. Worth every penny!

Date of experience: February 21, 2017
Ireland
1 review
0 helpful votes
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A super site, great fun and easy to use.
May 19, 2017

Great fun way to celebrate special occasions with family and friends. Easy to set up with great results. Good selection of options for all occasions. Love it!

Date of experience: May 17, 2017
Massachusetts
1 review
0 helpful votes
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Happy customer
June 25, 2016

It was easy to construct a very humorous card which was well appreciated by its recipient. I only wish there was a way to purchase cards individually.

Date of experience: June 23, 2016
France
1 review
0 helpful votes
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Easy and fun
July 23, 2017

Delighted that I managed so easily to achieve an individually produced card. The card was different and appealing and just hit the spot with my delighted grandson.

Date of experience: July 21, 2017
GB
1 review
0 helpful votes
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Celebrate
August 30, 2016

Was able to create a great card that brought back such memories. The only issue was the mouths not lining up, despite positioning according to the guidelines

Date of experience: August 28, 2016
Maine
1 review
0 helpful votes
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Excellent customer service
December 26, 2016

I needed to cancel a continuing subscription and even though I was a couple days late they took care of everything in a professional and courteous manner.

Date of experience: December 24, 2016
GB
1 review
0 helpful votes
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Speedy outcome
October 28, 2016

Upon problems with logging on, an email was sent to customer services. A very prompt reply was sent with technical support which resulted in a positive outcome.

Date of experience: October 26, 2016

Overview

JibJab has a rating of 4.2 stars from 12,927 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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