Very good support, i had problem i bought membership i thought it was one month but paid for one year. So i contacted support they were so helpful and kind, refunded in 2 days! Great support
I paid for a membership, but every time I try to make a video, it asks me for payment information again. I'm logged in, so I can't do anything. I'm not paying 18 bucks every time.
I don't have computer. I only have a smart phone. But noticed on Facebook you have jibjabs I've never seen. I hope one day I'll be able to get all of jibjab.
I love the videos... So much fun. Hilarious to put my friend's and family to dance and sing! It is easy to do and set up. There's something for every occasion. Hahaha!
The uploaded photos didn't look like the person at all. What a joke. Useless. Will never use jibjab again and will be sure to tell others what a lousy service it is
I would like there to be updates more often! I pay for this service but it's always the same. Please make more updated jibjabs so we have something to look forward to.
I created a birthday card and i lost it. I am paying for something that someone did not get. Not sure how it was lost but it went off my screen with all my payment information.
I would have preferred to be able to see the price in Sterling before it was accepted as payment, I forwarded to the next page expecting it to be a summary but there was only the option to pay, therefore I had to guesstimate the cost based on US dollars.
I didnt realize I had auto renewal! When I noticed the $ coming out of my account I contacted JibJab and asked for a refund! They responded positively within a few days!
Love the site, some times not easy to get photos, but experience has given my friends and I great amusement, would love more music videos,
Whole site has been a great experiance
Only thing I don't have my email's, Had to keep going back to my address book. Don't know if any place with you that I can put them in, to save till I want them again.
Jib Jab cards are easy to produce and send, and lots of fun to receive. Everyone I have sent them to has been delighted. They are very good value for money and I highly recommend them.
Jib jab is great I wanted to purchase for a month not realizing I had to purchase for the whole year. Sent an email and within 30 mins they replied to my email and refunded me.
I used JibJab to make a digital valentine for my Mom, Wife, and Sisters. They LOVED it, and were amazed at my mad animation skills. JibJab makes me look gooooooood. Worth every penny!
Great fun way to celebrate special occasions with family and friends. Easy to set up with great results. Good selection of options for all occasions. Love it!
It was easy to construct a very humorous card which was well appreciated by its recipient. I only wish there was a way to purchase cards individually.
Delighted that I managed so easily to achieve an individually produced card. The card was different and appealing and just hit the spot with my delighted grandson.
Was able to create a great card that brought back such memories. The only issue was the mouths not lining up, despite positioning according to the guidelines
I needed to cancel a continuing subscription and even though I was a couple days late they took care of everything in a professional and courteous manner.
Upon problems with logging on, an email was sent to customer services. A very prompt reply was sent with technical support which resulted in a positive outcome.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab has a rating of 4.2 stars from 12,927 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.