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JibJab

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Colorado
2 reviews
0 helpful votes
Follow Betty O.
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I am disappointed that I can't save the video with out have to pay for it. I have problems knowing which one I have used and those I have tried. Love them though. Maybe lower the saved price?

Date of experience: December 10, 2016
Connecticut
1 review
0 helpful votes
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OPITIONS!
December 12, 2016

Site needs to have more flexibility. Unable to "go back" to make ANY changes. Can only be shared via email or Facebook, should be able to send via text messaging.

Date of experience: December 10, 2016
New York
1 review
0 helpful votes
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What I was looking for was an invitation. There is a very limited selection on these specifically. I did find one to send, but my BIG issue with this is that the card LOOKS LIKE AN ADVERTISMENT FOR JIB JAB. I was very disappointed in this. Its fine to solicit but the whole thing wasn't to view the card it was ALL advertisement and a SMALL AREA for the actual card.

Date of experience: June 4, 2016
Claudia B.
New York
1 review
0 helpful votes
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I still didn't get my refund !!!
January 22, 2017

To whom it may concern ,
I requested a refund on the auto- renewal that I did not ask for
I was told I would have a refund in two days & it is now past
The two days & still no refund so i ask Where IS MY REFUND ?????

Date of experience: January 20, 2017
New York
1 review
0 helpful votes
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Amazing support!
August 9, 2020

I didn't realize I was set to auto-renew.
I used the support link on the website and filled out a form for a refund.
In less than an hour, I had a full refund and a helpful email.
Great job!

Date of experience: August 9, 2020
Australia
1 review
0 helpful votes
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Double dipping sucks
December 15, 2016

I subscribe to the site to be able to make and share funny stuff. After I make something, I am hit with a bill so I can save it. What was the subscription for?

Smells like a rip-off to me.

Date of experience: December 13, 2016
Australia
1 review
0 helpful votes
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Laugh Hard
December 22, 2016

Having a ball with friends and family, have not laughed so hard in years and everyone takes it in good fun. So easy to use and get onto Facebook so quick. Well worth it and more fun to be had.

Date of experience: December 20, 2016
Michigan
2 reviews
0 helpful votes
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JibJab is Fun!
December 31, 2016

JibJab is really fun! I payed for a year & used it to make some fun family videos for a while. I decided to end my membership this year & it was simple with NO Hassle. I sure appreciate that!

Date of experience: December 29, 2016
North Carolina
1 review
0 helpful votes
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First time user
May 30, 2017

It was a lot easier to load photos, add a message, and send it. The hardest part of the experience was tying to pick out only one to use for the birthday card. I will be back again and again.

Date of experience: May 28, 2017
Washington
1 review
0 helpful votes
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Not what I imagined
June 24, 2017

It's nice for the younger crowd. It's not for me sorry. It is a great app for funny occasions yes, I think it has potential for sure. Thank you for letting me try it out. Good luck in the future.

Date of experience: June 22, 2017
Florida
1 review
0 helpful votes
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I made my first Jibjab video I got you babe with my friend and his new cat. When he saw it he wept with happiness he had a buddy to share his life with. It was so awesome! Jibjab rules!

Date of experience: March 6, 2017
Utah
1 review
6 helpful votes
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$16 a year is a very inexpensive way to send as many birthday cards as I want for a whole year. There are many cards to choose from and I would love to be able to sit down and prearrange for birthdays coming up. BUT it is pretty embarrassing to send what you think is a birthday card when it really is just a promotion for JibJab! It looks like I went cheap and did a free service and sent my family, friends and clients an ad! DO NOT USE THIS SERVICE unless you want to send a card to someone who likes getting sales pitches.

Date of experience: October 28, 2015
Australia
1 review
0 helpful votes
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Jib Jab customer satisfaction.
May 18, 2017

Easy to use application. Numerous programs to choose from. Friends appreciated receiving one, particularly the humorous ones. Excellent value. Will recommend to friends.

Date of experience: May 16, 2017
Louisiana
1 review
0 helpful votes
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Great on-line fun service and worth every penny!
February 24, 2017

Creates enduring ripples of laughter throughout the community of recipients. I will not be sending many conventional cards of congratulation in the future

Date of experience: February 22, 2017
New Mexico
1 review
0 helpful votes
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The process is too confusing.
September 30, 2016

Don't spend your money on this, it is a waste. If I could get it back, I would. There is a very low selection of videos and the process of trying to put the faces on the people is way to difficult.

Date of experience: September 28, 2016
Belgium
1 review
0 helpful votes
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Not enough help
June 9, 2016

It is written nowhere that you have to wait hours so as to be able to download the video you paid for. I did the video before 12 AM, it was sent to me after 12 PM. If I knew that, I would not buy it.

Date of experience: June 7, 2016
KR
1 review
0 helpful votes
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They were easy and fun but need variety.
December 12, 2016

The ones I selected were fun, had music and brought laughs to those whose pictures were used. However, there weren't many of the clean humored and musical selections, especially for Christmas.

Date of experience: December 10, 2016
Colorado
1 review
0 helpful votes
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Kind people all around
January 11, 2018

To start, this website is amazing. Funny and Aton of fun. On top of that when I had a customer support question they respond fast and kind. Jib jabs is awsome

Date of experience: January 9, 2018
Canada
1 review
0 helpful votes
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St. Paddy's Day Dancers
March 23, 2017

It was fairly easy to do but it was annoying having to download the same picture 5 times to populate 5 talking heads! Other than that, it was a lot of fun for my customers.

Date of experience: March 21, 2017
Iowa
1 review
0 helpful votes
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What free month services
December 31, 2016

In cancel in 2/3 weeks to try it out. Once I submitted to cancel your $#*!ing company charged me! If I had it a month I would understand. I will blast you guys on Facebook

Date of experience: December 29, 2016

Overview

JibJab has a rating of 4.2 stars from 12,927 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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