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JibJab

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Ohio
1 review
0 helpful votes
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New year video was dated 2016
January 19, 2017

I was going to make a New Year video but it didn't read 2017. Instead it read 2016. I don't understand why Jib Jab hasn't updated it. I haven't used it since.

Date of experience: January 17, 2017
New York
1 review
0 helpful votes
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Awesome
January 18, 2017

A good E Experience! I used this site after receiving a holiday greeting from a friend which brought joy to my heart! So I used your product to send my love to my daughter on her birthday!

Date of experience: January 16, 2017
New York
1 review
0 helpful votes
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JibJab it's absolutely hilarious
January 6, 2017

I enjoy trying to find people to dance to the music it would be greatly appreciated to get some music that's old school Jazz hip-hop mix the music up more creativity thanks

Date of experience: January 4, 2017
Canada
1 review
0 helpful votes
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Excellent Customer Service
March 23, 2016

I had a problem with sending cards saying that I didn't have a membership, when I did. With a couple of e-mails back and forth, it was resolved with a very patient and helpful customer service rep.

Date of experience: March 23, 2016
Texas
1 review
0 helpful votes
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Customer Satisfaction
April 9, 2016

It is amazing to find a website that is concerned that their customers are satisfied with the services you offer... and if they are not, you are quick to respond and get the problem taken care of.

Date of experience: April 9, 2016
New York
1 review
0 helpful votes
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Disappointed
June 30, 2017

I am at home recovering from surgery... and wanted to give my Husband a Father's Day card. I've always admired Jib Jab... but was shocked that I had to buy a year's membership to send ONE CARD!?!?! Not sure why I couldn't just purchase ONE CARD? Or why I couldn't get a free ecard... so many ecards are free online... VERY DISAPPOINTED

Date of experience: June 24, 2017
Washington
1 review
0 helpful votes
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Using file in other formats
June 17, 2017

It would be nice to be able to use the jibjab creations in a website or on youtube.It seems the only use if to email the creation and this limitation is unfortunate.

Date of experience: June 15, 2017
Kansas
1 review
0 helpful votes
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Great Laughs
June 2, 2016

JibJab is easy to use and it's fun to liven someone's day with good humor and laughs! I like the program which is easy to use. You get your results out with email... and no shipping charges!

Date of experience: May 31, 2016
Florida
1 review
0 helpful votes
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So much fun!
March 12, 2017

Love it fun and creative! I would recommend it to everyone! Great for all occasions. I love the holiday apps and birthday ones too! My family and friends really love jib jab.

Date of experience: March 10, 2017
Florida
1 review
0 helpful votes
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What fun!
February 3, 2017

As much fun to create as enjoyed by the people who received it! One card can be given to several different people and much better than a store-bought card.

Date of experience: February 1, 2017
Texas
2 reviews
0 helpful votes
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Cancellation Request
March 18, 2017

JibJab was quick to respond to my request for refund of yearly subscription! I was surprised at how soon I heard back and the response was positive and courteous.

Date of experience: March 16, 2017
Oregon
1 review
0 helpful votes
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Awesome experience with JibJab!
December 14, 2016

I have used JibJab to make Holiday cards for special people in my family. They are fun to make and people love getting them - they make lots of laughs!

Date of experience: December 12, 2016
California
1 review
0 helpful votes
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AWESOME
December 17, 2016

I have two young grandsons. I joined to make them videos starring them and their family members. I've had so much fun making them and they absolutely LOVE them.

Date of experience: December 15, 2016
Michigan
1 review
0 helpful votes
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Awesome
July 29, 2017

We have not laughed this hard in a long time. Lots of fun & we can enjoy it for a whole year. We are not the only ones enjoying it. The friends & family we send them too, are enjoying also.

Date of experience: July 27, 2017
North Carolina
3 reviews
1 helpful vote
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Confusing Process
August 7, 2017

I tried to create a card using my phone. JibJab wanted me to download the app, and before I knew it I had signed up and was unable to get the card sent. Not sure of the status of my membership.

Date of experience: August 5, 2017
California
1 review
0 helpful votes
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Fun and funny
August 12, 2017

Enjoyed using your site to send a birthday card. It was fun to make and the recipient found it funny and enjoyable. Keep giving us new choices to send.

Date of experience: August 10, 2017
GB
1 review
1 helpful vote
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I bough tit through amazon and it took a year subscription when i only wanted to buy one card and now i cant find payment in amazon to switch of direct debit and complain that it took that amount

Date of experience: August 3, 2016
Germany
1 review
0 helpful votes
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Excellent customer service
December 31, 2016

I requested a refund of the annual fee because I had misunderstood the billing system. My request was approved within a couple of hours. Everything was handled very professionally.

Date of experience: December 29, 2016
California
1 review
0 helpful votes
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Down in the Mouth
September 5, 2016

It was frustrating at first try because it was difficult to get the mouth in the right place. After doing it several times, finally got it to work. I am glad you put the trial mouth there. It helped.

Date of experience: September 3, 2016
Louisiana
1 review
0 helpful votes
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Always fun to see new videos and ways to incorporate many characters. Always quality and smart editing. From start to finish JibJab has perfected its art

Date of experience: October 27, 2016

Overview

JibJab has a rating of 4.2 stars from 12,927 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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