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JibJab

How would you rate JibJab?
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West Virginia
1 review
0 helpful votes
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Fun site easy to use but without ability to text the links is very limited in today's technology. If that was fixed I rate you a 5.

Date of experience: May 20, 2017
Idaho
1 review
0 helpful votes
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HAPPY
February 2, 2017

Good experience. Cards were sent to 5 year old. Now many cards found for kids but made what you have work. Love seeing themselves dance

Date of experience: January 31, 2017
Germany
1 review
0 helpful votes
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Great Customer Support
January 28, 2017

I was having some billing issues and the team helped me out very quickly and resolved my issue within 2 days!
Fantastic customer service!

Date of experience: January 26, 2017
Nevada
1 review
0 helpful votes
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Fun and enjoyable to make a video
July 18, 2017

Great animation! Easy to use & recipients also enjoyed the videos. Just need a little more variety for the video portion of Jib Jab.

Date of experience: July 16, 2017
Georgia
1 review
0 helpful votes
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Best ap ever
July 16, 2017

Love this so much - sent a birthday card to a friend in UK using all 5 members of my family. She hasn't stopped laughing.

Date of experience: July 14, 2017
Canada
1 review
0 helpful votes
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I had an issue that was resolved very quickly. All members of the team that helped me were a pleasure to deal with. Great job JibJab.

Date of experience: July 17, 2019
Canada
1 review
0 helpful votes
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More people options
December 14, 2016

I wish there were an option to include 6 people instead of 5 being the limit. Other than that, Jib Jab is lots of fun!

Date of experience: December 12, 2016
Virginia
1 review
1 helpful vote
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My friends are laughing so hard!
December 14, 2016

It is so easy to import faces from my picture files. Even adjust the mouths so that they can sing better!
These crack me up!

Date of experience: December 12, 2016
Canada
1 review
0 helpful votes
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Love the video card of my family!
December 14, 2016

It is so much fun to have videos of my husband and all our dogs. We are sharing the video cards as our Christmas greeting.

Date of experience: December 12, 2016
California
1 review
0 helpful votes
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Love the music videos
December 13, 2016

There's really nothing bad to say about Jib Jab. It's a fun and interactive way to create cards. I like it especially around the holidays.

Date of experience: December 11, 2016
Texas
1 review
0 helpful votes
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So much fun
July 19, 2017

I have enjoyed sending jibjab cards to my family and friends. They really have a good laugh at seeing themselves as such different characters.

Date of experience: July 17, 2017
Pennsylvania
1 review
0 helpful votes
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Misleading marketing
December 25, 2018

Wasted my time creating a video, taking pics of entire family and then if I want to watch it I must pay $24 annual subscription. Bothersome.

Date of experience: December 25, 2018
Canada
1 review
0 helpful votes
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I am very pleased with their prompt reply to my email, and the quick service in resolving an issue.
Thank you JibJab for your great customer service!

Date of experience: April 23, 2020
North Carolina
1 review
0 helpful votes
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FIRST TIME
March 23, 2017

I WISH THAT THERE WERE MORE OPTIONS/SONGS. LOADING PICTURES ON THE SITE WAS RELATIVELY EASY. SOME SONGS ARRANGED BY THE DECADE WOULD BE GREAT, LIKE 1970'S, 1980'S, ETC.

Date of experience: March 21, 2017
Canada
1 review
0 helpful votes
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Had a lot of fun feed back.
December 16, 2016

That day we had just gone out and cut down our Christmas tree so thought this JibJab was more appropriate. Had lots of good feed backs.

Date of experience: December 14, 2016
Mexico
1 review
0 helpful votes
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Excellent and very high quality videos, creative!
December 18, 2016

Very easy to use, and wide range of themes. The only thing I don't like is that you have to pay extra for every downloaded video.

Thanks, JibJab!

Date of experience: December 16, 2016
Rhode Island
1 review
0 helpful votes
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Excellent
December 18, 2016

I've had so many people send me emails telling me how much they enjoy the Christmas card via email. I also posted it on my FaceBook page.

Date of experience: December 16, 2016
GB
1 review
0 helpful votes
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Outstanding Customer Service
February 6, 2018

Had no problem cancelling membership and auto renewal payment was refunded! They were under no obligation to do so. Customer Service at it's best.

Date of experience: January 26, 2018
Canada
2 reviews
0 helpful votes
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The options of songs are great but there could be so many more. I thought all cards would have the option for face replacement.

Date of experience: July 23, 2017
Georgia
1 review
0 helpful votes
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Not thrilled
July 29, 2017

Not thrilled that there's no way to download your videos once you make them. Basically a waste if $18 for what I wanted, you may feel differently.

Date of experience: July 27, 2017

Overview

JibJab has a rating of 3.7 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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