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JibJab

How would you rate JibJab?
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Australia
1 review
0 helpful votes
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I was pleasantly surprised to have my issue resolved quickly and efficiently. That's good for me and good for the brand.

Date of experience: January 31, 2020
Massachusetts
1 review
0 helpful votes
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30 day "trial"
July 25, 2017

I didn't want to sign up for the trial but there was no choice. I went to logon and cancel and there is nowhere to do this!

Date of experience: July 23, 2017
Texas
1 review
0 helpful votes
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Excellent!
December 19, 2016

This is one of the easiest and most creative sites to use. And the laughter it brings to not only us but the card recipients is priceless!

Date of experience: December 17, 2016
Louisiana
1 review
1 helpful vote
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I just really hate I had to pay for a whole year just to make one video. I just don't see that I will use it enough to justify paying the price.

Date of experience: August 2, 2016
Florida
1 review
1 helpful vote
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Unable to Review
April 19, 2017

I was unable to review my personalization and what I wrote before I sent it. I still don't know if it was included or not. Very disappointing.

Date of experience: April 17, 2017
Massachusetts
1 review
0 helpful votes
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Over charged
April 11, 2017

I want a refund, I was charged for a year only wanted to try it for a month never gave me an option to choose payment method

Date of experience: April 9, 2017
Ohio
1 review
0 helpful votes
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JibJab Gem
April 20, 2017

I had as much fun making and sending as I did receiving a JibJab "card." The entire process was a lot of fun and I am happy to be a subscriber again.

Date of experience: April 18, 2017
Japan
1 review
0 helpful votes
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THE BEST!
April 25, 2017

ALL I CAN SAY IS JIBJAB IS THE BEST! I used the video to congratulate my girlfriend because of her birthday. All people was surprise with the video and it was awesome

Date of experience: April 23, 2017
New Hampshire
3 reviews
0 helpful votes
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Very Funny
July 20, 2016

I wanted to cheer my dad up, so I joined and sent an e-card, and it worked. He was very sad, and when he saw the video he was laughing and smiling.

Date of experience: July 18, 2016
Arizona
2 reviews
0 helpful votes
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Very easy & fun to edit
May 3, 2017

Had a problem w transmission & had to send 3 times, unclear re: problem. Hope it will not be a recurrent problem as it ruined the surprise

Date of experience: May 1, 2017
Florida
1 review
0 helpful votes
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Very dissatisfied
May 5, 2017

Site is impossible to use. Money wasted. Havent been able to use it at all. I would not recommend. I wish I could have my money back.

Date of experience: May 3, 2017
TC
1 review
0 helpful votes
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Brilliant
January 21, 2017

Can't wait to actually share it. No one has seen it yet. I actually need to get on with my day so I think about it all and get back to you.

Date of experience: January 19, 2017
California
1 review
0 helpful votes
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I understand joining in order to share or obtain link to share but just to watch the video is a disappointment.

Actual product and video is great.

Date of experience: September 15, 2016
Michigan
1 review
0 helpful votes
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Fees
December 20, 2016

I don't think it's right I paid $18 to use the site and see my videos but I had to pay to save it. That's not right.

Date of experience: December 18, 2016
Maryland
2 reviews
0 helpful votes
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Not for me
July 26, 2016

I made a mistake... this is not the kind of cards i want to send
Since it is less than one month i want to drop out

Date of experience: July 24, 2016
California
1 review
0 helpful votes
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5 Star Rating
February 22, 2017

Excellent except wish we could have the Jib Jabs to download without paying for them as we are members and should not have to pay for them

Date of experience: February 20, 2017
GB
1 review
0 helpful votes
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Terrible
October 2, 2016

Before I even get a chance to preview the card, it took me to set up a periodic payment. I had to cancel it from paypal site.

Date of experience: September 30, 2016
Florida
1 review
0 helpful votes
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A Valentine's Day card
February 22, 2017

The card was easy to make and it delighted all who saw it! It was a lot of fun, creating a personal message for a loved one

Date of experience: February 20, 2017
Pakistan
1 review
0 helpful votes
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Simply brilliant!
February 22, 2017

I am a new member and so far I am very happy with jibjab now I have to wait and see if they are able to, constantly, come up with new ideas.

Date of experience: February 20, 2017
Pennsylvania
1 review
0 helpful votes
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Posting
March 9, 2017

No able to post on face book. Tried everything when I email it and try to open, it tells me I need to update flash. Can't update

Date of experience: March 7, 2017

Overview

JibJab has a rating of 3.7 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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