I was pleasantly surprised to have my issue resolved quickly and efficiently. That's good for me and good for the brand.
I didn't want to sign up for the trial but there was no choice. I went to logon and cancel and there is nowhere to do this!
This is one of the easiest and most creative sites to use. And the laughter it brings to not only us but the card recipients is priceless!
I was unable to review my personalization and what I wrote before I sent it. I still don't know if it was included or not. Very disappointing.
I want a refund, I was charged for a year only wanted to try it for a month never gave me an option to choose payment method
I had as much fun making and sending as I did receiving a JibJab "card." The entire process was a lot of fun and I am happy to be a subscriber again.
ALL I CAN SAY IS JIBJAB IS THE BEST! I used the video to congratulate my girlfriend because of her birthday. All people was surprise with the video and it was awesome
I wanted to cheer my dad up, so I joined and sent an e-card, and it worked. He was very sad, and when he saw the video he was laughing and smiling.
Had a problem w transmission & had to send 3 times, unclear re: problem. Hope it will not be a recurrent problem as it ruined the surprise
Site is impossible to use. Money wasted. Havent been able to use it at all. I would not recommend. I wish I could have my money back.
I understand joining in order to share or obtain link to share but just to watch the video is a disappointment.
Actual product and video is great.
I made a mistake... this is not the kind of cards i want to send
Since it is less than one month i want to drop out
Excellent except wish we could have the Jib Jabs to download without paying for them as we are members and should not have to pay for them
The card was easy to make and it delighted all who saw it! It was a lot of fun, creating a personal message for a loved one
I am a new member and so far I am very happy with jibjab now I have to wait and see if they are able to, constantly, come up with new ideas.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab has a rating of 3.7 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.