Jimmy John'sReviews 246

This place is relly good for a quick and easy lunch or dinner and its way better than subway and that's it

On Sunday, myself, my daughter and her bridal party were at the Kaukauna Library addressing cards and we ordered for 8 people. The bill was over $100! As we started opening we realized nobody had the right sandwich or un-wich. On girl has a gluten allergy and she did not get an un-wich. I ordered unsweetened tea and got sweet tea. It was a royal mess! My daughter called, and they told her they did not have any of what she was saying was ordered. Any of us that ordered Bacon and avocado did not get any. No Mayonnaise and the sandwiches were loaded with mayo. All but the girl with the allergy just ate what was delivered as they told her there was nothing they could do. One girl who did not ordered avocado got avocado. I'm sorry, but this was a really bad business practice. I for one will never order from you again, as most of the group agrees. Shame on you for not trying to make this right.

Take a look at this Jimmy Johns box lunch sandwich. The Costco card is for size reference. The sandwich has the lettuce and onion on it. What a rip off

I am a regular customer who ordered a Italian sandwich 30 minutes before work, the store off Ole Dixie, I get there. An it wasn't ready, Everybody was standing around if not out the door hanging out. What is the use for ordering on line an it says "As soon as possible" to get there an the food isn't ready because of the staff not doing their job.
I'm at work now hungry an dissatisfied cause I paid for something that should of been ready. An it wasn't 30 minutes prior...
Shame on them

I Purchased my 1st Jimmy John sandwich today at the pass road store.
Very, very disappointed when I got home and open my sandwich.
I specifically asked them for lettuce tomato and a little bit onion and salt and pepper. They told me salt and pepper would be put in the bag separately which they did not do. As you can see there's no tomatoes,no onion and the lettuce is extremely sparse and it's saturated with mayonnaise. I cannot wait until Jersey Mike's comes in the area.

Only 1/2 my order was delivered. Driver promised to come back with missing items, but we never saw him again. We called the store after an hour and they decided to just refund us instead. Said it would take 2-3 days to hit the card. It has been 10 days and we are still waiting for our refund.

I ordered sandwicheds for my team at work. Bill was $514. They sent me this moldy thing and told me they didn't and that I probably pulled it out of the back of my refriderator. I'm sure they think that since the back of someone's refriderator is where this sandwich came from

Terrible service, zero stars, but forced to put 1... Freaky fast? Don't think so Freaking slow, and they can't even tell you when your food will arrive; however, they charge you quickly, and impossible to get your money back if you cancel the order... Freaking excuses as to why ALWAYS late, and as for me and our staff... WE are done with Freaking slow Jimmy John's AND I cannot give you proof of purchase as I'm STILL waiting on my sandwich to arrive... order from North Ave in Melrose Park

I placed a order to be delivered and over a hour later still nothing. I called and she stated they only have 1 driver and mine is next to go out. She said it is made n sitting there waiting. So my sandwich has been sitting for a hour to go out. I wanted to cancel order n lady hung up on me. Then called back n talked to manager. As of a hour after talking it is still showing my order is waiting to be delivered n money has been taken out of acct. This is the 3rd time this has happened. 3 strikes your out!

The Jimmy John's in the greater greenspoint area the staff are rude you have no variety of subs they put no condiments on your sandwich this restaurant is not what I want visit anywhere Houston or any other states or cities. Just disgusting.

Newhope, Fountain Valley location: Called to order sandwiches and was placed on hold for 5 minutes. Called back, told them I was on hold for a long time... no apology. Asked how big their regular sandwiches were and the guy hung up on me. Thought I'd try something new (never ordered from them before) and what a joke. No wonder they have terrible reviews and ratings. How do they stay in business?

The workers at 7121 Leesburg Pike in Falls Church, VA, on more than one occasion have proven to be incompetent. Not only can you not trust them to get your order correct, when one calls to have the issue addressed the staff in dishonest in why the order was wrong or incomplete. To make matters worse, the manager DEVANTE is adamant about getting a sandwich back although in order to replace it with a new one. That would be fine but there is no way for the driver to retrieve the old sandwich due to the delivery location and my physical location. The Jimmy John's system for replacing incorrectly prepared deliveries needs revamping. If your workers get it wrong, at best your company can do is replace the order in a timely manner without inconveniencing the customer. Freaky fast is also freaky incompetent.

We have ordered for the office lunch many times... they NEVER get the order right - NO ICE for HOT TEA -- NO PIckles --- then sandwiches left off --- why?