• JMBullion

JMBullion

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Overview

JMBullion has a rating of 3.7 stars from 3,362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JMBullion most frequently mention precious metals, great service, and fast delivery. JMBullion ranks 1st among Gold sites.

  • Service
    249
  • Value
    249
  • Shipping
    250
  • Returns
    81
  • Quality
    241

This company does not typically respond to reviews

Positive reviews (last 12 months): 81.4%
Positive
35
Neutral
1
Negative
7
300
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How would you rate JMBullion?
Top Positive Review

“Excellent craftsmanship.”

Richard V.
6/30/24

I love my beautiful pieces of silver. Also, my 1 g of gold I just started collecting. Still going? These coins and bars or so awesome I would love to get some more gold, but that's gonna take a while. In the meantime, I will continue bying silver and some gold. These pieces of silver make great necklaces These will be perfect for a gift. There are a lot of pieces that I still want to buy.

Top Critical Review

“Not good experience”

Ffff H.
8/11/24

Unfortunately it was not a pleasant experience. After i choose to pay for the shipping to make sure i will have the item on time because it is a gift for an event that it will take place in Europe. They delay the shipping two days and unfortunately i will not having on time so the item it will be who's know where for the three weeks that I will be away and of course I have to pay again to buy another gift. The customer service over the phone it was great before I place the order but not after It was not polite at all.

Reviews (3,362)

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Reviews that mention popular keywords

silver coins (98) silver bars (86) customer service (135) post office (17) credit card (16)
Thumbnail of user johnd1827
Utah
1 review
0 helpful votes
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August 25th, 2018

Package should up as expected. Price was reasonable. Items were in great condition and well packaged. At this moment I can not complain, this is my third or fourth time ordering through them and I will continue to do my precious metal purchases with them.

J. Duran

Thumbnail of user susanl1416
Tennessee
2 reviews
0 helpful votes
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October 11th, 2020

The only way you all could be any better is if you paid for it for me! (Just kidding, guys!) My orders are always on time, perfect in every way and those who received them as gifts were astonished! So, thanks to you all, I am the best " Santa" all our "coin" friends love!

Thumbnail of user michaeln353
Arizona
1 review
0 helpful votes
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May 14th, 2019

Been a customer for years now and the prices are usually right above spot. Most of the coins are new mint and even outdo my local coin dealers in price and availability. I know I have spent thousands with this business. Will continue to do again.

Thumbnail of user davidm1868
Florida
1 review
0 helpful votes
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February 17th, 2019

I have made multiple purchases from JM Bullion & every one has been a 5-Star experience from placing the order to receiving it.

I buy from them with 100%, complete confidence. They are professionals who know how to treat their clientele.

Thumbnail of user jacobh273
Michigan
1 review
0 helpful votes
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October 7th, 2020

Very fast delivery, great condition when they arrived, too bad they don't have a numismatic value, otherwise I would get them graded. The perfect fit containers were a great price and great quality. Kraken, the crypto bank that's going to rip apart the old system on the waves/RIPPLEs of the ocean

Thumbnail of user joeyg34
New York
1 review
0 helpful votes
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August 6th, 2018

I read some comments, shopped around a little. I chose JM billion for my order. Service to me is everything today. JM bullion is on top of their game. A satisfied customer who will return! Isn't that what it's all about?

Thumbnail of user stefanz10
New Hampshire
1 review
0 helpful votes
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November 11th, 2020

Everything went smoothly and product arrived on time. Prices were reasonable. I did make a mistake and ordered a smaller item to put me over $200 for free shipping when my original items was $200. Nonetheless, I'm pleased with my order.

Thumbnail of user jasonc1114
California
1 review
0 helpful votes
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October 9th, 2020

Hello,

I am writing to let you know that, even though you are at the mercy of a third party delivery service, my last two deliveries from JM Bullion, there were no signatures requested, or required. I did receive the packages, however, the first was left at my front door and the second was handed to our nanny without signature.

Again, I realize it is difficult, if not impossible to handle this completely properly through a third party delivery service, however, it makes me question future purchases.

Thumbnail of user johnl3020
Rhode Island
1 review
0 helpful votes
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August 2nd, 2020

Coins were as described and shipping time was amazing! They arrived in four days, which is great.
The only problem was that I was assessed a shipping charge. It's supposed be for any order over $99. Not sure if that's correct from now on, or if it was a mistake?

Thumbnail of user garym470
Tennessee
1 review
0 helpful votes
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November 11th, 2018

J. M. Bullion coins are always as advertised in BU condition. Prices are competitive and the free shipping is an added plus. My last order was placed on a Thursday and received it on the following Monday. The selection is excellent.

Thumbnail of user jamesc1325
Georgia
1 review
0 helpful votes
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July 27th, 2019

I was looking for somewhere to purchase physical bullion, for both gifts and my personal collection. JM offered the same pricing as a few of the other large house, but gave me free shipping. I ordered on thursday at lunch and had my package saturday morning. Everything was sealed. I will be ordering again.

Thumbnail of user trubblew1
Tennessee
1 review
0 helpful votes
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April 12th, 2023
Verified purchase

I enjoy my retirement, by playing! Not professional investor, in metals. The plus being if thing do go... Then my metals are here... I appreciate being treated like a somebody. And always having the option of calling and asking for help.

Thumbnail of user christopherb340
California
1 review
0 helpful votes
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October 22nd, 2018

Took a few days to ship but I did get the coins and they were as advertised. Free shipping kept the cost down. Next time I will probably use a PO box or have delivery sent where I'm sure someone will be home during the day to receive the shipment. The package was sent without signature required so it was left in the lobby of my building.

Thumbnail of user derekh156
Texas
1 review
0 helpful votes
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December 27th, 2019

I just received my 3rd order (within about 2 months) The only previous experience that I have in buying silver is from the local coin shop. After finding JM Bullion online, I spent the weekend looking for a better deal but I found nothing any better so I placed my order. I have received all three of my orders faster than promised and in perfect shape. Very happy with product and process. I haven't personally spoken to anyone at the company but don't foresee any problems if I did need to make an inquiry. Thanks JM Bullion!

Thumbnail of user jerryy49
Arizona
2 reviews
0 helpful votes
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August 1st, 2020

JMBullion has always been the business I shop for my hedge funds and now these investments are needed more by the American people because of the dollar decline. I look forward to our partner relations.

Thumbnail of user kl485
Arizona
1 review
0 helpful votes
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November 19th, 2021

I ordered silver at a deal, and was pleasantly surprised at the speedy delivery, especially given our current circumstances (with shipping and deliveries). Most important, they followed up to be sure I received my product.

Thumbnail of user johnk1161
Texas
1 review
0 helpful votes
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November 27th, 2018

You did everything right. But mailman left your package and a couple other ones with valuable stuff sitting on my doorstep! Luckily nobody swiped them. It was a substitute young (very) mail carrier. I told her not to do that again as often I get valuable items in mail from folks that do not require a signature.

Thumbnail of user patrickl159
Nevada
3 reviews
0 helpful votes
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August 23rd, 2018

I have been purchasing silver from JM Bullion for about 2 years now, with 100% delivery success. Shipping is fast and the product ordered spot on every single time. I have ordered Eagles, Rounds and Bars, always in excellent condition and packaging consistently very good.

Thumbnail of user eriny22
Hawaii
1 review
0 helpful votes
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July 23rd, 2020

Love buying my gold and Silver from JM. There site is easy to check out what they have. Products they offer are fantastic as well as their service. I know the demand is great on Silver right now, but they get product in pretty fast.

Thumbnail of user steved1063
Oregon
1 review
0 helpful votes
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December 22nd, 2020

Been ordering metals from JM for a long time, and their service is great. When items are in stock they ship fast. Very happy with them and their prices are always within pennies of everyone I compared to. Thanks JM.

Thumbnail of user seanp113
California
1 review
0 helpful votes
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April 7th, 2019

Everything was executed perfectly, from start to finish the transaction went smoothly, right down to the inconspicuously shipped merchandise, quality control, and customer check back. Being my first precious metal transaction, this was a positive breaking in. Very much recommended.

Thumbnail of user bobbys117
Georgia
1 review
0 helpful votes
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August 23rd, 2018

I am glad they changed payment procedure by accepting credit cards on their web instead of having to mail in a check and waiting longer for delivery. I am very happy with this and will continue to buy from them.

Thumbnail of user louism186
Colorado
1 review
0 helpful votes
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May 30th, 2020

Super easy website to navigate, purchasing and payment processing was simple yet very secure. Arrived to my home right on schedule. Package was wrapped and protected, contents were in perfect condition.
I will be using this site in the future.

Thumbnail of user parkerf29
Utah
1 review
0 helpful votes
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July 6th, 2020

I have made a few orders with JM and every time my order get processed extremely fast and ships super quick too! I am definitely going to keep coming back as a customer. The premium you pay is competitive to other places but the customer service blows everyone else out of the water!

Thumbnail of user dennisl352
Washington
1 review
0 helpful votes
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December 13th, 2020

JMBullion is my first choice when ordering these type of products. They always have a nice selection, including some of the latest offerings from far away. When pre-ordering a new issue, they always come through on the expected date, or even a few days before. Items are always wrapped and shipped securely. I had one return due to a defect, and the exchange was handled well.

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From the business

Buy Gold, Silver, and Platinum bullion online at JM Bullion. FREE Shipping on ALL Orders. Immediate Delivery - Call Us 800-276-6508 - BBB Accredited.

Company Representative

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Tom F.
Typically does not respond to reviews

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