• JMBullion

JMBullion

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Overview

JMBullion has a rating of 3.7 stars from 3,362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JMBullion most frequently mention precious metals, great service, and fast delivery. JMBullion ranks 1st among Gold sites.

  • Service
    249
  • Value
    249
  • Shipping
    250
  • Returns
    81
  • Quality
    241

This company does not typically respond to reviews

Positive reviews (last 12 months): 81.4%
Positive
35
Neutral
1
Negative
7
300
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How would you rate JMBullion?
Top Positive Review

“Excellent craftsmanship.”

Richard V.
6/30/24

I love my beautiful pieces of silver. Also, my 1 g of gold I just started collecting. Still going? These coins and bars or so awesome I would love to get some more gold, but that's gonna take a while. In the meantime, I will continue bying silver and some gold. These pieces of silver make great necklaces These will be perfect for a gift. There are a lot of pieces that I still want to buy.

Top Critical Review

“Not good experience”

Ffff H.
8/11/24

Unfortunately it was not a pleasant experience. After i choose to pay for the shipping to make sure i will have the item on time because it is a gift for an event that it will take place in Europe. They delay the shipping two days and unfortunately i will not having on time so the item it will be who's know where for the three weeks that I will be away and of course I have to pay again to buy another gift. The customer service over the phone it was great before I place the order but not after It was not polite at all.

Reviews (3,362)

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Reviews that mention popular keywords

silver coins (98) silver bars (86) customer service (135) post office (17) credit card (16)
Thumbnail of user melindac65
Alabama
2 reviews
0 helpful votes
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November 11th, 2018

I had my order within a couple of days of placing it and I was in no way expecting it that quickly. Easy site to navigate, easy pay, and products are exactly as described. Thanks for being my go-to site! The picture is a few of my purchases from this order, but not all of them. Just didn't want to post everything LOL.

Thumbnail of user danted30
New York
2 reviews
0 helpful votes
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May 12th, 2024

I've been dealing with JM BULLION for a long time now and I am very satisfied with their products and customer service. The biggest part of it all is that JM BULLION is a bullion dealer that I trust!

Products used:
BULLION

Service
Value
Shipping
Quality
Thumbnail of user paulr562
North Dakota
1 review
0 helpful votes
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March 25th, 2019

JMBullion actually exceeds my expectations with their services and products. Their web site is easy to navigate although there is an abundance of choices to choose from. I have never had any occasion to return any products that I purchased, but a friend of mine did return a gold collectible coin that he felt was under-graded. He reported that the return was "hassle free" and very timely. He received his replacement coin and was very pleased with me for referring him to JMBullion.

Tip for consumers:
Anyone who can follow directions should not have any issue with this site.

Products used:
Gold and Silver

Service
Value
Shipping
Returns
Quality
Thumbnail of user samuele105
California
1 review
0 helpful votes
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August 14th, 2020

JMBullion made the process for purchasing some silver, as the title says, simple! The website was very user friendly and easy to navigate. Once I found what I was looking for I checked out and eagerly awaited the arrival. This would have been a five star rating but there was some difficulties with the delivery and it almost was "returned to sender". There was no phone call or email notifications from UPS requesting access to my building. With a rush to the UPS building and some more waiting I finally received my package.

Thumbnail of user charlesm3105
Georgia
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

All my orders to date have been a good experience.
I still will not place a larger order since most times UPS just lays it on the front porch.
The last two were delivered by Fed-x and hey did ask...well maybe...I went out before they rang the bell.

Thumbnail of user ramiroc20
New Jersey
1 review
0 helpful votes
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July 13th, 2020

I really appreciate buying a quality product from a company that takes pride what deliver to their customers. This purchase was no exception, a newly minted uncirculated set of Morgan Head coins. Thank you for caring.

Thumbnail of user mikec1380
New Hampshire
1 review
0 helpful votes
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October 28th, 2020

Definitely would recommend JM Bullion. Inventory is fantastic and the ability to purchase amounts that are reasonable for someone on a limited income is great. Thank you for helping me insure my future in uncertain times.

Thumbnail of user christopherh322
California
1 review
0 helpful votes
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January 7th, 2019

Love. JM great prices and selection. Online sale system is straightforward and user friendly. I've never had to call customer service since my orders have always arrived on time and as ordered. Thank you

Thumbnail of user jesusp44
California
1 review
0 helpful votes
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December 27th, 2018

JM Bullion was recommended to me by my brother. I am very pleased with their service and products. Only negative point is packing could improve a little more with care. Overall I'm satisfied I will shop here again.

Thumbnail of user wendib11
Texas
2 reviews
0 helpful votes
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January 7th, 2019

I got a tracking number for shipment not even 2 hours after my purchase. The silver I bought was impeccable. Just gorgeous. I will definitely be doing business with you again! I'd add pics but it's already locked up in my safe.

Thumbnail of user christopherc601
Wisconsin
1 review
1 helpful vote
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February 11th, 2019

Order came as expected, some wear on coin. My son was impressed by the size of the "giant quarter" its odd that it asks for 100 word comments or more so this last sentence is just fluff so i can hit submit.

Thumbnail of user bille83
New York
1 review
0 helpful votes
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June 8th, 2018

I have been buying from JMBullion for a very long time. They are my exclusive source because of their fast response and the fact that I am completely at ease regarding security and discretion with them. No gimmicks or false promotions.

Thumbnail of user jeffreyb231
Massachusetts
1 review
0 helpful votes
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August 10th, 2018

Yes the coins are BU grade as advertised... however even though I don't mind a few spots or bag marks, one coin has large finger print marks which are permanently etched on the obverse and sides. It looks like someone was eating chicken wings while handling it. Not happy about that and am seriously reconsidering going back to APMEX despite slightly higher prices.

Thumbnail of user louiss106
Texas
3 reviews
3 helpful votes
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July 8th, 2018

JMB consistently offers a wide selection of precious metal bullion and coinage at excellent prices. Shipping is fast and tracking is easy. JM will not take orders for items not in stock unless they are clearly identified as "Pre-sale". Highly recommend this vendor.

Thumbnail of user davidc7687
Michigan
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

JM Bullion has always been a very trustworthy seller of precious metals. They have a diverse selection of choice items which can be sent in three opportune ways. I have had all my questions answered through their courteous phone service as well.

Thumbnail of user brettb239
Washington
1 review
0 helpful votes
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September 5th, 2019

I've been using JM for years! They have the best prices and shipping is very quick!
I think you guys should do some kind of auto monthly ordering program. You could offer customers options to have whatever amount sent to them (1-xxx ounces). I know I'd buy more if there was a program like this.

Tip for consumers:
Great company

Products used:
Silver stacker

Service
Value
Shipping
Quality
Thumbnail of user faithf70
Arizona
1 review
0 helpful votes
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September 16th, 2021

What sets JMBullion.com apart from others for me is: 1) fun shopping; easy to search store 2) great prices; including weekly specials 3) stellar customer service; CS has been super friendly and efficient with my concerns 4) amazing tracking; I like to easily see where my shipment is at any given time 5) fantastic record of purchases; makes it easy to see all my bullion in one place. Happy customer since March 2021. I love this company! Thank you JMBullion. **~Faith~**

Tip for consumers:
Best ROI is silver rounds and bars. Either 1, 5, 10 oz or kilo (32.15 Troy oz). Also available is a 100 oz bar if your budget allows. Visit usdebtclock.org to learn actual cost of Dollar to Silver per oz ratio (far right on page, up a little from center.) It is just above the cost of silver in 1933. Research for yourself.

Products used:
I purchase silver bars and rounds. Whatever costs less bc I purchase to resale by weight not images.

Service
Value
Shipping
Quality
Thumbnail of user denisf49
Florida
2 reviews
1 helpful vote
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December 6th, 2020

First time ordering any physical - easy website, straight-forward order processing and excellent tracking from origin to my door. Ordered on Black Friday and package arrived the following Saturday as expected. Already submitted another order! Thank you for the very positive first-time experience, I appreciate it.

Thumbnail of user michaels3027
North Carolina
1 review
0 helpful votes
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November 8th, 2019

You guys and gals made the experience super smooth. For me, it was a first time buying experience with JM Bullion and I am already on my third buy in less than 10 days. Many thanks to Chris, for following up on each call. Told all my friends about your service.
Cheers,
Michael

Thumbnail of user ronw418
Texas
1 review
0 helpful votes
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October 14th, 2020

This was my first time purchasing from JMBullion. Everything went just like clockwork. Items were shipped the same day I ordered. Arrived in less than 1 week at my local post office where I had to show ID and sign for the package. Wonderful doing business with JMB.

Thumbnail of user samr296
Texas
1 review
0 helpful votes
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February 27th, 2020

Good selection of coins, easy payment options, prices seem reasonable. Does take awhile to ship after they have been paid, a week or longer. Use USPS which in my area is terribly unreliable so I spend extra $5 to ship UPS. Overall satisfied.

Thumbnail of user anthonya440
California
2 reviews
0 helpful votes
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March 24th, 2020

Received 20 bars of silver and didn't know each bar would have a protective cover on it. That's so great. So far have not been disappointed, Still waiting on my pre-sale order that is suppose to ship out in 3 days,

Thumbnail of user briano201
Pennsylvania
1 review
0 helpful votes
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March 23rd, 2020

My JM order came a little late but that was expected. It was package very well. Coins and small bars were individually packaged in plastic sleeves for protection. Overall I prefer JM over other bullion dealers. Thank You

Thumbnail of user guyb147
Missouri
1 review
0 helpful votes
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February 12th, 2021

With Free Shipping? You just can't go wrong. I'm not even sure how they make money on this product, although, circulated coins might lose a tiny bit of material from wear, these still had the year minted visible, so the losses were under 5%.

Products used:
$100 Face value of pre-1964 coins, ostensibly dimes and quarters. That they sent all dimes just meant that counting out 1000 dimes was a chore.

Service
Value
Shipping
Quality
Thumbnail of user francise48
New Jersey
1 review
2 helpful votes
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December 30th, 2020

Below is an email response i had received from the vendor when UPS failed to announce they had deliver my order. I guess he thought this was an amazon package. Please consider when purchasing any precious metals from them. It sounds like no one will claim responsibility but the customer.

UPS & USPS have both modified their signature confirmation delivery process to make delivery safer for everyone. They will no longer require signatures, but will instead make contact with the recipient, ask them for their name and enter it on their behalf.

We're hearing from customers that this process is not always being diligently followed, and that items are being left on front porches without any notification from the driver. We therefore advise you to be attentive and stay home on the day of expected delivery to ensure you receive your package.

Tip for consumers:
Please read the shipping policy. Neither the vendor or shipping company wants to take responsibility if something happens with your order.

Products used:
I kept the product

Service
Value
Shipping
Quality

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From the business

Buy Gold, Silver, and Platinum bullion online at JM Bullion. FREE Shipping on ALL Orders. Immediate Delivery - Call Us 800-276-6508 - BBB Accredited.

Company Representative

Thumbnail of user tomf589
Tom F.
Typically does not respond to reviews

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