• JMBullion

JMBullion

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Overview

JMBullion has a rating of 3.7 stars from 3,362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JMBullion most frequently mention precious metals, great service, and fast delivery. JMBullion ranks 1st among Gold sites.

  • Service
    249
  • Value
    249
  • Shipping
    250
  • Returns
    81
  • Quality
    241

This company does not typically respond to reviews

Positive reviews (last 12 months): 81.4%
Positive
35
Neutral
1
Negative
7
300
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How would you rate JMBullion?
Top Positive Review

“Excellent craftsmanship.”

Richard V.
6/30/24

I love my beautiful pieces of silver. Also, my 1 g of gold I just started collecting. Still going? These coins and bars or so awesome I would love to get some more gold, but that's gonna take a while. In the meantime, I will continue bying silver and some gold. These pieces of silver make great necklaces These will be perfect for a gift. There are a lot of pieces that I still want to buy.

Top Critical Review

“Not good experience”

Ffff H.
8/11/24

Unfortunately it was not a pleasant experience. After i choose to pay for the shipping to make sure i will have the item on time because it is a gift for an event that it will take place in Europe. They delay the shipping two days and unfortunately i will not having on time so the item it will be who's know where for the three weeks that I will be away and of course I have to pay again to buy another gift. The customer service over the phone it was great before I place the order but not after It was not polite at all.

Reviews (3,362)

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Reviews that mention popular keywords

silver coins (98) silver bars (86) customer service (135) post office (17) credit card (16)
Thumbnail of user aliceh243
Texas
1 review
0 helpful votes
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July 4th, 2020

Awe cmon you know those high stakes wallet coupons are only 20% of the bank standings.
Hell if it was you I couldnt afford to drink coffee. Its time to consider other resources than the companys left elbow. But thanks

Thumbnail of user trinij3
California
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

I was recommended to JM Bullion by my sister who is an avid coin investor. I've ordered silver coins twice and each time they've shipped when promised and arrived in a couple days and all product is in beautiful condition. USPS has been wonderful with their tracking information and timely delivery.

Thumbnail of user rbsm
New York
1 review
0 helpful votes
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July 14th, 2020

Been doing business with JM Bullion for years and they have earned my trust. With so much information, disinformation and outright fraud, including within traditionally trusted institutions, the gold standard is and remains unassailable - in terms of commercial security and long term storage of value. Who do you trust more: Texas or China? Easy call.

Thumbnail of user terrancen5
Florida
1 review
0 helpful votes
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January 1st, 2019

These silver bullion 3 Rouble coins were received in perfect condition. Your organization has my complete trust when I place an order for one or more of you products! I am always pleased with the prompt shipping and the rapid arrival of my orders. Thanks!

Thumbnail of user mariek85
Ohio
2 reviews
0 helpful votes
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October 17th, 2018

Shipping was a little better this time than usual. We got our bars on time and were in excellent condition for their age. We are very satisfied with JM Bullion. Have tried other companies but none compares to JM.

Thumbnail of user adrang
Georgia
1 review
1 helpful vote
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February 18th, 2019

I will continue to do business with this company for many more years. They have great prices, customer service, fast shipping and just an all around great company. I've had a very bad experience with US Gold Bureau. I then learned that other precious metals company's think they are above their customers.

Tip for consumers:
Use them, you won’t be sorry

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Thumbnail of user donaldm234
Arizona
1 review
0 helpful votes
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July 24th, 2018

Very satisfied, fast shipping, well packaged, items were exactly as advertised. However I am in agreement with on of your other customers and this 100 word minimum is a little much. I too will change my rating based on this.

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Thumbnail of user ians712
Hawaii
1 review
0 helpful votes
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April 12th, 2023
Verified purchase

Was very pleased with my purchase. The shipping took a lot longer than I would have liked and seemed to sit for days in one place, this might be because I live in Hawaii but other than that great service.

Thumbnail of user brianc1600
Georgia
1 review
0 helpful votes
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June 12th, 2020

Received both orders in great condition; even got a free RCM mint tube for my maple leaf order. If this is your first order and are paying my ACH, it'll take some time to receive it to make sure the funds clear but they do ship on the day indicated. Both orders were well packed and secured with shipping tape around the perimeter of the box. I look forward to future purchases.

Thumbnail of user jonf30
Illinois
5 reviews
5 helpful votes
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November 5th, 2015

I have purchased a few times from jmb. Never dissatisfied. They are but more pricier on their private silver rounds but usually can't be beat when it comes to their govt issued coins from around the world. All products came in perfect condition and exactly what I ordered. Shipping was free. If it's free it's for me.

Thumbnail of user carsonm35
Texas
1 review
0 helpful votes
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December 4th, 2020

JMBullion.com is my favorite go-to place for precious-metal investments. Their prices typically beat almost every other online dealer and their delivery is fast, secure, and tracked from start to finish. In sum: JMBullion = quality products, comprehensive selection, excellent pricing, and top-tier customer service/responsiveness.

Thumbnail of user dal4
Illinois
1 review
0 helpful votes
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December 19th, 2018

Bought the "10 oz at spot price" package and 3 silver eagles as Christmas presents. Packaging was excellent... secure, discreet, would've been very easy to tell if anyone had tampered with it. My package fit in a standard, at-the-curb mailbox, so would've been out of site and probably ok all day if I had not been home to retrieve it immediately.

I don't buy typical numismatics, proofs, collector's pieces, etc., as I can't justify the premium for those types of pieces. That being said, I would've liked to have had more variety in the 10 oz package, but given that it was sold at spot price, I'm not inclined to argue. (Perhaps I misread the description and inadvertently gave myself false hopes.) The ten rounds were all of the Indian head/buffalo design from Sunshine and in great shape as far as I could tell. The silver Eagles all came in their own sleeve to protect them during shipping and also looked great. Thanks, JM Bullion.

Thumbnail of user jamesc2523
Nevada
1 review
0 helpful votes
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July 23rd, 2020

JM Bullion has always delivered the items I have ordered. They make it easy to see what is in stock, out of stock and available for future purchase. They list price by payment method and I am cool with that because you know what you are paying. No tricky hidden charges or fees.

Thumbnail of user michaels4644
California
1 review
0 helpful votes
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July 14th, 2020

No problems with buying or shipping. Be even better if more items were in-stock. Nice quality. I bought a ten Troy ounce silver bar and it is beautiful. Shipping was discreet and it arrived sooner than expected.

Thumbnail of user jamesm4158
Texas
1 review
0 helpful votes
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January 2nd, 2021

Every time I make a purchase through JM I am completely happy. Order confirm shipping info and recieved confirmation in email every time. 1 coin or multiples of bars. Makes you feel like they were checking as if it were going to them.

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Value
Shipping
Quality
Thumbnail of user alexg107
Florida
2 reviews
1 helpful vote
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December 15th, 2018

This website has always been one I have kept my eye on for purchasing silver. I was hesitant at first, but decided to give it a try, and wow, so happy I went ahead with my order. I will definitely purchase more from JM Bullion, and would recommend everyone give them a chance, you wont be disappointed. Their service is excellent, and waking up every morning looking at my silver is a big boost to my morale knowing I'm investing in a sound future. Best of luck to all! Thanks JM.

Thumbnail of user jackc249
Pennsylvania
1 review
0 helpful votes
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July 21st, 2018

Very nice unique silver/gold minted products and extremely fast shipping. Dont pay attention to many of the low reviews here as I've ordered many times from JM and very sizable orders without any problems. Best part is you can also pay with Bitcoin.

Thumbnail of user johna2611
Florida
1 review
0 helpful votes
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November 20th, 2020

Received all item much sooner than expected. All items (silver bars) were in
Perfect condition, Easy to review web site for products and placing order went
Very smooth. Will order again soon. Follow up was much appreciated.

Thumbnail of user williamb2920
New York
2 reviews
0 helpful votes
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April 16th, 2021

JM is a quality company. They care for their clients and respond very promptly. I have had only 2 shipping issues with many past shipments. They promptly responded and fixed the problem without hesitation. As my financial means allow, I will continue to purchase from JB, they are on my "speed dial".

Products used:
bullion

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Thumbnail of user anthonyy462
Washington
1 review
0 helpful votes
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March 26th, 2023
Verified purchase

I may not use ups rather USPS as ups ignored my instructions & told me they saw no record of my request, even though the record is still on my ups account, but the products were great and packaged well. I've ordered many times from JM they are my favorite metals vendor, however, the Welsh dragon looks black on the site & is rather monotone. I can't even get a shadow to cast the same as the website picture.

Service
Value
Shipping
Returns
Quality
Thumbnail of user stevenw249
Georgia
1 review
0 helpful votes
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August 6th, 2018

I have been purchasing from JM Bullion for over a year. Recent updates to their payment processing for bitcoin payments have caused all sorts of problems. Sometimes it works, but most of the time it doesn't. I had to make several attempts to go through the check out process before I was able to actually get the whole process to complete. It empties your shopping cart, the bitcoin invoice never shows up, it won't take the QR code or copy and paste from my wallet. Very painful. They really need to fix this ongoing problem.

Thumbnail of user jonb237
Texas
1 review
0 helpful votes
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January 9th, 2019

Great 1st step to invest in silver. Will be wanting to use the lower spot price, (check/wire) next time. Also like the free ship over $99. Had already decided to not purchase any less amount than that. So far good customer service by following up on order. Had ordered silver from a different company before. Have yet to hear from them at all. Yes, I did receive my order from them. Just would have been good to have them at least inquire. As your company has. Do believe I'll be a returning customer.

Thumbnail of user ronm301
Indiana
1 review
0 helpful votes
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November 28th, 2018

When you guys say condition is "BU" you mean it! I used to collect rare coins and I know what I'm looking at. Today I'm more interested in silver/gold content but getting that at a very good price + BU condition! Can't get any better.
Ron M.

Thumbnail of user omayrav
Florida
2 reviews
0 helpful votes
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May 23rd, 2018

I received great service and on time delivery. The transaction went without any problems. The coins arrived in an individualized plastic container, which looked professional and gave me the option of possibly give them as gifts.

Thumbnail of user leew134
Alabama
1 review
0 helpful votes
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June 26th, 2018

Was charged 3.99 for shipping when it should have been free. Sent me coupon code for $5 off next order. Planning to order again soon, so it works out assuming the website glitch is fixed by then. Thank You for prompt response.

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Buy Gold, Silver, and Platinum bullion online at JM Bullion. FREE Shipping on ALL Orders. Immediate Delivery - Call Us 800-276-6508 - BBB Accredited.

Company Representative

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Tom F.
Typically does not respond to reviews

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