• JMBullion

JMBullion

Write a Review

Overview

JMBullion has a rating of 3.7 stars from 3,362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JMBullion most frequently mention precious metals, great service, and fast delivery. JMBullion ranks 1st among Gold sites.

  • Service
    249
  • Value
    249
  • Shipping
    250
  • Returns
    81
  • Quality
    241

This company does not typically respond to reviews

Positive reviews (last 12 months): 81.4%
Positive
35
Neutral
1
Negative
7
300
See all photos
How would you rate JMBullion?
Top Positive Review

“Excellent craftsmanship.”

Richard V.
6/30/24

I love my beautiful pieces of silver. Also, my 1 g of gold I just started collecting. Still going? These coins and bars or so awesome I would love to get some more gold, but that's gonna take a while. In the meantime, I will continue bying silver and some gold. These pieces of silver make great necklaces These will be perfect for a gift. There are a lot of pieces that I still want to buy.

Top Critical Review

“Not good experience”

Ffff H.
8/11/24

Unfortunately it was not a pleasant experience. After i choose to pay for the shipping to make sure i will have the item on time because it is a gift for an event that it will take place in Europe. They delay the shipping two days and unfortunately i will not having on time so the item it will be who's know where for the three weeks that I will be away and of course I have to pay again to buy another gift. The customer service over the phone it was great before I place the order but not after It was not polite at all.

Reviews (3,362)

Rating

Timeframe

Other

Reviews that mention popular keywords

silver coins (98) silver bars (86) customer service (135) post office (17) credit card (16)
Thumbnail of user ericw687
Oklahoma
1 review
0 helpful votes
  • Send Message
March 1st, 2020

Our order arrived a day early, and was exactly what we expected. I noticed on the packing slip, it had handwritten checks on the list, and was confirmed by two different workers. I appreciate the work these people do and thank them for doing it well. We have already ordered from JM Bullion again.

Thumbnail of user jerrys660
South Carolina
1 review
0 helpful votes
  • Send Message
December 13th, 2020

I am a first time buyer of Silver American Eagle coins, the transaction was flawless. I researched extensively on pricing and best rated company. I placed my order (easy) made payment (easy), and my coins were delivered within 3-4 days. Will do again

Jerry

Thumbnail of user reginaldd15
New York
1 review
0 helpful votes
  • Send Message
August 31st, 2018

I had a wonderful experience ordering my silver on line. My order was processed and delivered in 1 week. The online portal was super easy and I have told friends to look into getting their silver from a first class organization like JM Bullion

Thumbnail of user kellys621
Florida
1 review
0 helpful votes
  • Send Message
February 23rd, 2020

I was so excited to open the box! I felt like a kid at Christmas, really! The bar is beautiful and has very nice detail of the eagle and branch. Now on the back I noticed a miner with his pack mule, so cool. Lots of detail & nice weight. Can't wait to buy another.

Thumbnail of user williamn158
North Carolina
3 reviews
0 helpful votes
  • Send Message
June 4th, 2019

I started out many years ago using other dealers and I took a chance with JM after reading great reviews and they were a top 50 business in texas.The price was right, the shipping was free, and insured by Norton. See how many other places do that and also, when I needed to buy a truck I sent silver back and they gave me a fair price and had money in my account the next week. They stand behind there sales and will buy back to.

Thumbnail of user nathaniels181
Illinois
1 review
0 helpful votes
  • Send Message
August 2nd, 2022
Verified purchase

A friend of mine recently bought a sailboat for himself and his wife. It is a beautiful boat with clean lines and good bones. I've known my friend for 36 years since we served in Guantanamo Bay, Cuba, in the 1980s. I bought a couple of "Pieces of Eight" 1-ounce silver coins and presented them in a small wooden chest, along with a brass sextant. Now he is ready to sail Lake Michigan with his treasure.

Tip for consumers:
If you are active duty military or a veteran, let them know when you set up your account for an automatic discount on most items.

Products used:
1 and 2-ounce silver rounds and coins, as well as 1, 5, and 10-ounce silver bars.

Service
Value
Shipping
Thumbnail of user billh370
Michigan
1 review
1 helpful vote
  • Send Message
November 11th, 2018

Website gave option of "3 day Air" (UPS). Package arrived the very next day. Normally a good thing BUT nobody was home. Got a lot of run around and a lot of stress trying to arrange appropriate delivery through UPS. Very stressful when dealing with such expensive items. What's the point of paying extra for secure delivery when you end up inconvenienced?

Thumbnail of user danter20
Nevada
1 review
0 helpful votes
  • Send Message
February 24th, 2019

The title says it all. Didn't take long for the package to arrive and the coin came in perfect condition. I have purchased many coins throughout the years from JM and always finish off satisfied. I will definitely buy again!

Thumbnail of user brianw386
New Hampshire
2 reviews
0 helpful votes
  • Send Message
August 18th, 2018

I have used the JM Bullion website three times so far and been extremely happy each time. Website is easy to navigate and checkout purchases and the free shipping has been delivered with no issues. If I was purchasing gold coins I might think about paying for the upgrade to signature required but my orders had no issues at all. Very happy

Thumbnail of user josepht358
Georgia
1 review
0 helpful votes
  • Send Message
December 25th, 2019

The coins were as described, small premium over spot and quick delivery in time for Christmas. I have ordered many times and have been very satisfied each time. I will continue to use JM Bullion for my precious metal needs.

Thumbnail of user davidw2376
Florida
1 review
2 helpful votes
  • Send Message
March 21st, 2020

I am disappointed with JM Bullion response to inquiry on confirmed order status. I made a purchase of silver bars on 3/09/20 and just received product on 03/20/20 to day by US mail. I am still waiting for my other order purchased on 03./13/20. JM Bullion needs to do a better job at communicating with its customer base. I have tried to communicate by chat, e-mail and phone to no avail. It is debatable whether I will do business again.

Thumbnail of user cliveandyd
Netherlands
1 review
0 helpful votes
  • Send Message
May 15th, 2020

Got my products on time and as described. I felt the premiums are quite high.
Another issue is on the older collectable coins there is little or no information about the exact weight of gold or silver in each item.

Thumbnail of user jamesm3198
Wisconsin
1 review
0 helpful votes
  • Send Message
May 27th, 2020

I have bought and sold to several dealers.
Jm is sometimes cheaper, always fastest, and great with tracking. Once I was paid less than contracted, but that was taken care of with a quick phone call. They have great, sharp and engaging people.
It is a pleasure dealing with them.

Thumbnail of user johnl6215
Minnesota
1 review
0 helpful votes
  • Send Message
May 7th, 2023
Verified purchase

Order never showed up even though it was stated as delivered. It was rather strange how it all evolved. After 2 months of waiting it suddenly showed up in the community mail box. I suspect it had been delivered to the wrong address (it's an HOA community with multiple mailboxes.) and who ever received it finally delivered it. Even so it was nice of JMBullion to stay on top of the problem trying to track down the delivery. I am a novice investor in silver and have made several purchases from this company and have enjoyed ordering with them.

Thumbnail of user markb922
Kansas
1 review
0 helpful votes
  • Send Message
September 10th, 2018

My coins arrived promptly and well secured. They were in the condition as advertised. The up-charge for credit card seems a bit steep as compared to other payment methods. Wonder if they might consider a discount for vets in November? I have used them for many of my coin purchases in the last three years as there are few coin dealers in my area. Always excellent service and quality.

Thumbnail of user johns6570
Minnesota
1 review
0 helpful votes
  • Send Message
June 16th, 2020

I order for the first time to start the process of securing my wealth with physical silver and gold and the experience has been great with JM Bullion. The product came fast and well packed. My coins look great. The packages could stay sealed if you like if you order a certain amount. I will continue a monthly order as time goes on.

Thumbnail of user josephs124
New York
2 reviews
14 helpful votes
  • Send Message
October 29th, 2015

I have placed numerous orders with JMB, and could not be more satisfied. I once had a minor issue on one round I received, and the customer service rep treated me like a valued client and promptly offered to exchange, without me needing to pay for shipping.

Thumbnail of user steves3484
KR
1 review
2 helpful votes
  • Send Message
July 1st, 2023

The coins I ordered arrived to my APO address very quickly, packaged well, and in the exact condition as advertised. The coins were intended as gifts for going away gifts and high school graduation. All the recipients were pleasantly surprised. The only thing I would recommend is that you have a gift option (message or wrapping).

Thumbnail of user terenceo11
Arizona
1 review
0 helpful votes
  • Send Message
August 11th, 2018

JMBullion is a fabulous company to do business with, you can purchase quantity or a single piece. My coins and Silver bar were delivered in a timely manner and in excellent condition. The prices are great and there is always a Representative available online to answer any questions you may have. I would recommend JMBullion to all investors, The seasoned vet and those who are new to investing in precious metals.

Thumbnail of user charlesb1014
Charles B.
Ohio
1 review
0 helpful votes
  • Send Message
March 9th, 2020

I have received several orders from JMBullion the past couple months and very satisfied with the coins and delivery, I do want to state for some reasons a day or two after I placed my latest order from you that I am unable to access your website now. I get a response of bad inquiry. I do not have any such problems on any other websites for various items. I know this sounds ludicrous but did you somehow block me from accessing your site? This problem occurred as I was moving around in your site on pricing different items and pricing for different quantities. Not sure if you have a program in your software system that blocks accessing your system by someone's email address Please let me know. Thanks.

Thumbnail of user toddh136
Pennsylvania
1 review
0 helpful votes
  • Send Message
January 21st, 2019

I've been completely satisfied each time I've ordered from JMBullion. The product is always packaged well and I'm equally satisfied with the quality of my purchase. You carry product from the Sunshine Silver Mint, which is my primary reason for ordering from you. Your prices are reasonable and your shipping options make it easy to receive my order within a few days. I also appreciate that your website is easy to navigate through.

Thumbnail of user brians711
Idaho
2 reviews
0 helpful votes
  • Send Message
December 27th, 2018

These guys get it done, great website that is easy to navigate, awesome selection of metals in different configurations available. Placed order, received order in 3 days well packaged, very happy with results. This is my first time ordering with JMB and will continue to ordering with JMB moving forward.

Thumbnail of user gregb1223
Arkansas
1 review
0 helpful votes
  • Send Message
May 8th, 2023
Verified purchase

Had never purchased metals online before this. JM came highly recommended by multiple people in the financial industry whom I respect. The process was clear and simple and well explained. The delivery was prompt and secure. Very pleased with my transaction. Will work with again in the future I'm sure.

Thumbnail of user piek
Colorado
1 review
0 helpful votes
  • Send Message
July 26th, 2018

The choosing and ordering were simple, even though there were plenty of options from which to choose. The wait was much shorter than I expected. And the product is perfect. I had to take one out of the sealed plastic just to handle it and experience its raw beauty. I carried it around for days before I put it in the safe with the others. I'm very happy with this transaction. I wish all of my business transactions were this easy and pleasant.

Thumbnail of user walters169
California
1 review
0 helpful votes
  • Send Message
May 15th, 2019

As always my order was shipped to me in 3 days. JM Bullion has always made it a point to take care of their customers needs. When orders are delayed they'll let you know via the my orders screen on their website. This latest purchase had to come from 3 different sources and they still got to me in 3 days.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy Gold, Silver, and Platinum bullion online at JM Bullion. FREE Shipping on ALL Orders. Immediate Delivery - Call Us 800-276-6508 - BBB Accredited.

Company Representative

Thumbnail of user tomf589
Tom F.
Typically does not respond to reviews

How do I know I can trust these reviews about JMBullion?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about JMBullion?