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Johnny Was has a rating of 1.3 stars from 77 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Johnny Was most frequently mention customer service, credit card, and return label problems. Johnny Was ranks 282nd among Designer Clothes sites.
Abby was really pleasant and helpful, a good resource to Johnny Was. Nice store in Palm Springs. I will most defenitve recommend the store.
I received an order confirmation for my purchase on 9/24/24. I STILL have NOT received my purchase. Trying to get a rep on the phone is difficult. This is not the first or 4th time that my purchases have either been delivered SO late or cancelled. Additionally, their policies don't allow you to exchange sale items, and Johnny Was's "Final Sale" policy is exceptionally customer unfriendly.
Orders take forever, sizing is inconsistent, quality is inconsistent, and no way to return merchandise.
Oh, and do not believe that you are getting a 20% discount when you sign up for emails because the code does not work IT IS A FRAUD!
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