Jumia.com

Outstanding online shopping mall that maintains her integrity well. Here you can pay for your order on delivery and they maintain a seven days return policy in case your order isn't what you expected.

Have been using jumia for some years now and never had any complaint or issue with their service deliver items on time and in good condition as it was on their website and very good price and quality I think everyone should give it a try jumia all the way

I made a request before black Friday with even 3 days before the crowded, and i stayed for more than 26 days every couple of days i receive a message that my request is in progress. Finally i received an email from them that they are sorry and they will not deliver my request. Although my request was a very popular Perfume which still exist on their site (not that kind of product which is hard to get). I will never deal or recommend them to anybody anymore.

Jumia has got good customer rating for quality products and customer service. Different sellers actually drop their products on this site and this is where the problem comes from. They do not have a good quality control check in place to test the authenticity and quality of this products. Hence, you would often get disappointed especially if you don't check reviews on products before ordering.

Is it jumia online share is real or they just want to kick us and disappear? Because I have seen this happening like bamboo just disappeared how real, true is this? Anyone knows about jumia online share?

Ordered phone on jumia described as dual Sim with expandable memory on the site. The phone that came had a hybrid sim slot where sim2 uses same slot as SD card which means you can not use 2 Sims and an SD card at the same time. I requested a return and ordered a replacement phone also described as dual Sim. It had same issue. Jumia refused to refund for both leaving me stuck with two phones I don't want on account of wrong information on their site. I wasn't really interested in a refund. All I wanted was a true dual Sim with expandable memory. I have bought 4 dual Sims from jumia in the past 2 years. This did not matter to them

Jumia in Egypt become on the worst sites they sell fake products with fake bar codes & don't take an action with their suppliers, behave very bad & rued their customers, i have a complain & they threaten me whether to take the fake product or loose my money

Jumia Delivery and Customer Agents are both deceptive. They mark packages as delivered, when in fact they are not.

Customer Service claims they are going to looking into solving issues; however, they do not call back until weeks later.

When asking for a Supervisor it takes a week to call back.

Inorder to get packages delivered you have to pay an extra delivery costs because as Delivery Agents claim, they don't have transport money.

Horrible Customer Service and Deceptive Delivery Agents!

I had been making some findings on a particular product around where I live but I was unable to get it because I notice that item isn't available in My Country.
So I searched on Jumia and to My Surprise, I was able to get it.

Jumia makes shipping from outside Countries reliable... kudos to the team.

Hi there...
I've realised that Jumia Ghana has the most disgusting service in the world.
How on earth can you buy me 370Gh cedis airtime instead of paying for a product I ordered.
And all what you can do is to tell me "You're sorry for the inconveniences"
Meanwhile, MTN says you can call them with your EVD line to reverse the airtime.
I've noticed that all you need is the profit you gain without thinking about your customers.
I'll never recommend such a junk to anyone.
Every customer must be careful dealing with you because your priority is not their satisfaction as you falsely say.
I'll make sure to sue you in court for you to refund my money back to me.
Stupid people full of trash.

Jumia is the worst place to buy anything online, because they have always a fake products with low rates and once you purchase it you will receive an Email telling you that the product is not available on stock, and if you complained they will tell you go to the hell and will not offer any other alternative products
They always put fake product on their web with a low rates just to increase the number of visitor to their website, moreover their customer support team is a part of the hell, as they cant communicate well and they are always very aggressive and cant offer any type of help or cant do anything to satisfy their customers.
If you were unlicky like me and had any problem with thier customer support team in Egypt please avoid talking with the so called omar tarek.

Never buy an electronic from jumia. They have the worst electronics that seem to be recycled and not new. They are either not working or in poor condition a month after purchase.

Have been using jumia for quite some time now, it's really a great online shopping site. They offer great products and on time delivery. I recommend it for everyone

A business APP you can use to buy online and product of your choice and it meets you right at home. This app is being use by million of people across the world.

I bought 2 bracelets from this store, waited for 2 weeks and it arrived in good condition. I love the bracelets. Will be purchasing more from now hence forth.

Jumia is the best online shop in my country Nigeria because once you have the app you can order for anything you like and they will ship it for you at the Right time

The app is cool
Its legit
No scam
Easy to use
Perfect packaging and delivery
But I can assure u... its good

I purchased a perfume via the Jumia online store. Delivery was smooth and fast. Plus, the product arrived in good condition.

I ordered Amoi f9 earbuds from Jumia and got the delivery within 4 working days and it works perfectly well

It's quite a decent E-commerce store especially for those living in Africa. Would advise most people to check them out. They are also affordable.

It is great online shop you can trust always what ever you want jumia have it from electronic to fashion jumia have it all.

I just recently used this service and i w1nt to express my satisfaction with this and leave a review for further uses in the future

Lacks POD system but the price is cool. We need Pay on Delivery POD, that's what we Nigerians understand.

Apart from the above, Jumia.com is cool