Jumia.com has a rating of 2.8 stars from 30 reviews, indicating that most customers are generally dissatisfied with their purchases. Jumia.com ranks 42nd among Internet Service Provider sites.
Outstanding online shopping mall that maintains her integrity well. Here you can pay for your order on delivery and they maintain a seven days return policy in case your order isn't what you expected.
Jumia is a scum! Do not buy from Jumia. Horrible experience. After the order is placed and paid for, automated estimated delivery dates are sent out by text and email that never materialize. Delivery agent the one time he picked up the phone said his car broke down. A week later, he does not pick up phone or return calls. "Customer No Service" agents when they pick up the phone can only offer apologies. I am told I cannot get a refund because that would take longer than waiting for whenever the delivery is made. I even offered to drive the 3 hrs to pick up the item myself then the story changed. It would be delivered the next day. I am still waiting. No straight answer from anyone No call back from so-called supervisor. Main office number is non functional. What a joke! My first and definitely last purchase from this company. Buyer be ware.
Jumia is the best online shop in my country Nigeria because once you have the app you can order for anything you like and they will ship it for you at the Right time
I purchased a perfume via the Jumia online store. Delivery was smooth and fast. Plus, the product arrived in good condition.
It is great online shop you can trust always what ever you want jumia have it from electronic to fashion jumia have it all.
I just recently used this service and i w1nt to express my satisfaction with this and leave a review for further uses in the future
J'ai acheté une machine à laver, la livraison a été rapide MAIS le produit n'a jamais fonctionné, quand j'ai essayé de contacter la ligne d'assistance jumia, tout ce qu'ils font, c'est tourner en rond, très peu professionnel, méfiez-vous avant de dépenser votre argent! Plus jamais.
Tip for consumers:
Take care of your customer otherwise you have no business!!!
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100% Africa, 100% Internet. Jumia builds a digital Africa, connecting Africans with each other, bringing consumer goods and services to all? ۢ View our platforms, career opportunities and business news
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