JustAnswer

I am beyond pissed off, Just Answer has done nothing for me at all and there is a $55 dollar charge for a couple of chat text and a $39 charge for a question on how to ping and locate my wife's phone, with no answer.

Awful, Awful, Awful! I was told I was not answering my phone by text, but my phone never rang nor did it register the 5 supposed attempts to reach me. When I called the number on the originating texts there was a robot answer that was nonsensical which abruptly hung up. I want my payment refunded or I will yelp your operations as fraud and report this to the complaint department on the social security website.

I had heart palpitations and serious questions regarding issue and I believe I feel less stressed after talking with doctor. I recommend him

I ask my bank to cancel my card coz they took money each month and they do it Saturday all the time in each month. Yet they still able to get money automatically to my account. Why you still money for not giving me the service? Horrible ….

I NEED YOU TO RETURN MY MONEY 50€ per month ….in 5 months now …

Anybody here in the reviews to REPORT THE justanswer.com to the OMBUDSMAN?

We
Have to stop this SCAMMER

Even though the vets are not able to treat animals, they are wonderfully helpful nonetheless. I will always be grateful for the doctor helping me through my kitty's health crisis. They seemed to care for Periwinkle as much as I do!

Although they won't do it for you (unless you accept a premium service for money) the advice I've received has been of excellent quality and was always very prompt.

The information I got was very helpful. I provided the information to our landlord and it worked in our favor

I was not sure if Just Answer was a legitimate organization, but soon learned that it was not only legitimate, but it was also very helpful.

The assistant went though a several questions and then sent the information to the vet. The answers were very helpful and were truly appreciated!
I would say that after info was sent to the vet I was given an option for a 7 day trial in order to get my answer. The price was very reasonable but I would have appreciated knowing before chatting.

Amperage draw in HVAC control module in dash seems to be the issue... Tech I spoke seemed familiar issue. I will replace HVAC controller and see where matter go. Tech was brief and to the point.

Polite and to the point

The attorney's response was quick and informative. Try straight forward - I liked that. I am an attorney as well so it was easy to understand her.

In the middle of the night I got answers and reassurance. She was super and was right about the problem and she was very empathic.

After getting a reply and what to do we purchased the products we needed, applied to digs ears and so far has been excellent. I can't thank you enough for the info and the details that were provided

The situation involved a cell phone and a laptop. Platform included iOS amd Google Chrome.
It require locating the source. I had enough info to follow up. Unfortunately my connection made thngs a bit dicey. Your software put a floating rating box obscure parts of the chat dialogue. It wouldn't.get out of the way,requiring too much scroll to see things.

The response was prompt and to the point. A general course of action.
What concerned me was that it was not initially evident on paying the $2 fee that I could be locked into a monthly fee of over $80 until I resign.
Seeing that the matter is now out of my hands I wish to resign.

I have been a subscriber with JA for many years. Normally the pro's provide exactly what I need. I am proud to have JA in my corner.

I'm not very tech savvy and had no idea how to solve my problem. They were very helpful and talked me through what I had to do.

Very professional

It is impossible to communicate without phone ´connection. Unfortunately you dont have Denmark on you phone list.

Impossible to communicate without a direct phone connection. You dont have Denmark on your phone list

Bought new house. I was trying to find the leaking shower Valve manufacturer and model to locate the replacement cartridge. First site said it was $5.00 to join. I complied. With my credit card. When the chat with plumber came up, a notice of more than $25.00 to continue with plumbers assistance. I complied again since I had spent a week trying to locate the manufacturer on line. He was sincerely trying to help I sent pictures he requested during our 20 minutes of conversation. I did not here back having sent pic's until the next day requesting if the plumber was able to help me. I had already contacted MOEN directly by phone the young lady was able to tell me the manufacturer "Valley". In 15 minutes. She also gave me the cartridge model number, and a phone number in New York to order it. Thank you MOEN. I DON'T BELIEVE I WILL BE USING YOUR SERVICES AGAIN.

The contractor was wonderful set me on the right track. I how ever do not like the 45.00 I was charged. The add said 1.00 first call. Not so!

It was a basic question regarding my business. I'm sure I will have follow up up questions in the near future.

Shawn was able at a critical point to clue in that I sometimes forget a word. Which was very important at one particular time. He also understood my panick and was able to re assure me. Problem got solved so so well. Am very grateful for his help and although I hope not to need any further help in the future. That IF I should need help again. That I will be lucky to get him again.

beyond excellent service

So happy that he helped me thru and cancelled a subscription that was brutal to get rid of..

Said above