JustAnswer

However-not sure I saw membership fee of $30 nor $5 fee per answer

I went online to find free lawyer advice on Dec 14. The justanswers.com website came up, and advertises someone can ask a question for $5. It does not make it clear to a consumer that they automatically enroll you in their monthly plan. I only found out by checking my bank account. When I went to the website, I saw I could cancel my membership, so i did. I cancelled it less than 24 hours from paying the initial $5 and asking my question. This company refuses to refund me the $60 saying it was in their hidden rules that if you ask a question, you pay $5 + a monthly membership fee.

This company is practicing deceitful advertising, and should honor a refund for someone who was tricked into their services and cancelled their membership immediately when I found out they blindly made me sign up for a membership.

I had problems with my newly purchased IPhone. I got on the JustAnswer website for help, and had $1/day special for a week. When you do not cancel - that special becomes a $46 charge to your credit card. The reminder emails for the charge go directly to your junk mail that you cannot begin to go through each day! While it is completely obvious on their website that you have never accessed your account, they will make no other attempt to contact you.

The vet I talked to was very quick to respond and gave me some great tips on what to do with my kitty I had rescued. If I didn't answer for a few minutes they were sending another message because they were truly concerned and had my cats best interest at heart! The only reason I cancelled my subscription is because sadly the kitty passed away. I would use this again for my next pet.

Austin was very patient when I pushed the wrong button, and continued with clear instructions to walk me through diagnosing my issue!

Clear and helpful steps for someone like myself with no background in appliance electronics!

I'm trying to find out where my merchandise is and they're tryi g to help me and they're doing a good kob

I had a lot of malware and issues with Microsoft - Michael helped clean up everything and my laptop is now running fast! Thank you Michael for your help and patience- you saved the day!

Absolute RIP OFF. No help whatsoever, and they sneak in the $55 per month charge, Stay AWAY. I wish I could give negative star ratings, like minus 10 out of 5 stars. I try to contact them and get an error page. How freaking convenient

Got good suggestions and how to instructions. Happy with that although the problem with misfiring engine keeps changing cylinders the mechanic has been there

Experts are great and an amazing site at an affordable monthly subscription price. Love it and totally worth it!

Makes you believe you can get an answer for just $5 and then they sneak in a second charge for the 1st of a $40 per month subscription. So your question actually costs $45. When you complain they immediately cancel your subscription and say they can't refund you because you no longer have an account with them. Even when you called the next day. So, you've paid the full month for a 1 day subscription.

This company is a total fraud. Do not use it and don't put in your credit card. I was told on a online chat that I would be charged $2. After the chat, it directs you straight to enter your credit card details. Once you hit enter, you're screwed! Right away I asked on the chat if I am being charged anything additional and was told yes, you've signed up for a subscription! Talk about unethical. I love how they trick people into purchasing something. I asked a question about my fridge not working. Why would I want a subscription. I was told I would be charged $2 which would be refundable. I have emailed customer service and received the typical corporate babble back with links to articles. STAY AWAY from these guys.

I was diagnosed with M. M and researching all my options... like a crazy person.
I live in a rural area ( S. E AK), so it's a challenge to get information in any kind
Of... quick" way. I need to find the best specialist in my area or nearest state that takes my insurance and knows a lot about this disease. Blah blah blah.
Anyway, for now, I'm researching
On my own.

If you have a question, use YouTube for FREE. Once you ask a question on JustAnswer, a screen comes up saying pay only €1 and we'll answer your question. You hit next for your payment details. The screen pops up and there's mention of an additional €45 in tiny print and unclear language. And when one seeks a refund for this mis-representation, you get a big fat NO. Disgusting & shameful organisation.

I had trouble with a new appliance and just Answer solved the problem.

The attorney I consulted with was terrific! Good advice given!

Can you verify a 1.00 or 37.00 $ charge to my card?

Still waiting for verification

The staffs are very professional and understandings.

The staffs are very professional and understandings.

Great service person. Don't understand why the is a forty dollar charge on my credit card?

Contact was incredible and it was a great experience helped very much

Excellent very easy

Mark was able to help me with a stuck food processor lid and Imwas so grateful, I was ready to throw away and buy a new one. Thankfully that wasn't necessary. Success?

Thank you for making it so easy for me. I am not used to doing this but it was straight forward and easy to understand.

It didn’t take long but it was made easy by simple to understand steps.

My appraiser was fast and efficient and explained everything in a timely manner and was very helpful.