JustAnswer

I had messaged them about needing help for my son that needed a lawyer to help him get custody of his 8 month child and they responded immediately with several lawyers In my area. They replied immediately and gave me several names of lawyers! They were very polite and helpful in a stressful situation!

The advice was accurate and very specific, and very fast which is what I needed. I highly recommend this vet service. Helped me with the 14 day old abandoned kitten I rescued. They reassured me that I was doing the right thing, and told me how to deal with his constipation. Thanks so much!

I needed help because my inability to communication with Microsoft. So I was send to just answered.com without knowing. They were very polite and after understanding my issue they sent me a credit card sign up for $2. Then I noticed off to the side that you'll get a reoccuring $66 a month charge so your actually sign up for a service without knowing. This should be illegal.

I had a problem with a dog I adopted and needed affordable, immediate input. The Vet who helped me was gentle and validating while offering me an honest assessment of the situation. His input helped me make a good decision for me and my family. This is a great way to get questions answered.

I was so impressed by the speed with which the technician (Russell H.) responded to my problem with my home phone. The detailed explanation he gave me was more than sufficient to help me address my situation. I want to thank all your technicians who work so tirelessly to help your customers solve the problems they face with their various issues. I rate your business with a ten!

I was extremely impressed with the compassion, knowledge and quickness of using JustAnswer. My question was answered, advise on what to do now. I had additional questions about the same issue and my lawyer answered those as well and not with cookie cutter answers, he listened to my concerns and was just great! If I ever have legal questions again, JustAnswers will be the first place I'm coming.

Well i had to give it a try not being sure if Dr. mechanic was going to help and when, but in no time i had a response i was impressed how quick he was back with response. The way he explained what he thought was wrong with my car and how he took the time to give me details even i could understand what to look for. GREAT job, i recommend Just Answer mechanic. Thank you!

Spent quite a lot of time with me on phone support for which I am grateful. Needed to continue working on problem but we had to disconnect at the time. Support was diligent in pursuing the solution for my request and even suggested the phone support site. Thank you for your help and I will be in touch to finish the solution to my request.

Stephen M Carney

Ads said pay $1. But when you sign up they charge you $46 a month. Ad also said refund $1 (did not happen). This is false advertising.

Asked to cancel monthly charge. Had to talk to 3 persons before it got done.

My four legged grandson got a hold of a Terro ant trap. Vet was able to call me and advised he should be fine. Loved how I was able to communicate back about 2 hrs later to let him know everything was great!

Used this service to get advice for my dog who was in poor health. Service advertises $2 to join and ask questions to a veterinarian. In my crisis, I signed up and unfortunately my dog passed a day later. Little did I know I had signed up for a $42/month subscription - which it did not clearly state ANYWHERE on the website or in the process of signing up. Now I have paid for multiple months of this service with no use since I don't even have a dog anymore.
I have talked to numerous customer service representatives from Just Answer - one who disconnected from me purposefully on the chat mid-conversation, and others over the phone, who have baited me with a phone call from a "supervisor" - which I have not received.
This company is a scam and just tries to trick people into a subscription unknowingly, and refuses to make the situation better even though they state "Your satisfaction is our #1 priority
At JustAnswer we take pride in delighting our customers."

I contacted this site as a worried patient and was willing to pay £3 I was not satisfied with the answer it was quite clear to me that the person answering did not have a clue what they were talking about. I e mailed them telling them not to take more from my card than the £3 that I had agreed to and so far they have taken another £69 I have had to cancel my card to stop them, do not use this website unless you want to be ripper off.

Be careful they charge $1 to ask a question then you are signed up for a whole month, even if you cancel the same day they charge you a full month membership not refundable.

Question was answered but the bank balance is $55 lower even though I won't use this again this month. They even removed the initial bank charge of $55 and re-posted the charge 3 days later.

Really deceptive, I would rather they charge me $10 for one question and no monthly fee. Their customer service gives no service, just " I am sorry but you signed up even though you cancelled" This was for Yahoo, they don't even have their own customer service support amazing

I had a kitchen faucet problem that I didn't want to tackle too far until I good get some professional advice. Calling a plumber seemed like over kill in expense, so I Googled for answers. Just Answer came up so I gave them a try. Within 5 minutes, I had a person (Rick) on the Chat line who gave me advice of what to do to fix my problem. 5 minutes! I couldn't believe it! Next day I took his advice and the faucet was fixed. That's the kind of service I like! Just Answers is a great service to try if anyone has a mechanical problem they need help on fixing.

Called them to ask for copies of my last years taxes. Did not need tax help and they put a $59 charge on my card and did NOTHING! Gave me broken links for help in resolving the problem, then failed to answer me anymore.

I joined to ask a question and then received the bill for almost $50 for the answer in which I already knew the process discussed. I will say though the ability to actually chat or speak with a lawyer is comforting if it is a lawyer that you're chatting with.

Talked to Mark about a tax question which has been driving me crazy. Couldn't even get Intuit to answer (and they cost a LOT more). Within a couple of hours, the puzzle was explained and answer worked out. Very happy with the service.

I was having serious buyers remorse about a property purchase that had more issues than I can begin to list. The attorney listened to all my issues relating to the purchase and gave me good advice as to how to proceed in order to get out of the mess I had created for myself. It was a tremendous relief to get advice from a professional in the field.

As with any group of people, some, more than others, spent a good deal of time researching my questions so as to provide me with far more detailed, and, thus, helpful answers. I highly recommend Attorney "Ray from Texas" on Just Answer; Ray is, also, a kind man.

Honestly iam not finished yet
And I will be happy to finish the survey when iam done

They advertise a $5.00 fee for general questions that they didn't even answer, then once they have your credit card info, they take $60.00 membership fee with no authorization and continue to put you on a renewal membership every month for $60.00. If you don't read the fine print, you won't know that they will charge you every month until you cancel the membership.

Sweet P is my 10 year old chihuahua mix. I thought she was suffering from constipation, but Dr. Gary's diagnosis of IVDD (bad back) was on point. Got my sweet little old lady some meds and she is back as good as new. <3

DONT WASTE YOUR TIME!
On a weekend, transmission went out on my truck, and i have a sick goat. I cant get to the vet as soon as i would like, so I I looked on line and found I could contact "just answer" to chat with a vet regarding my sick goat. I was told there was a $5- fee which was "totally refundable", for this service. I agreed... (being a concerned and vulnerable pet owner). Only I was charged $40- with NO vet consult and NO answer to my pets concerns.

I had to turn them into the fraud department of my bank for their scam, and get a new credit card. Total B.S.!

Shame on you just answer!